Top 476 Support services representative Jobs in Springfield Mo

Consumer Directed Services Specialist
empower: abilities —Springfield, MO
- From $18 an hour
- Weekends as needed
- Hybrid work
- Background check
- Working with individuals with disabilities
- Research
- Health insurance
- Dental insurance
Quick Apply
2d
IT Technical Support
Hamra Enterprises —Springfield, MO
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Fuel card
- Health savings account
Quick Apply
8d
Inside Sales Representative
Nothum Food Processing Systems —Springfield, MO
- Basic math
- ERP systems
- Mid-level
Quick Apply
Inventory Processing Specialist
Salon Service Group —Springfield, MO
- Full-time
- Mid-level
- Ability to sit for extended periods
- Data entry
Quick Apply
22h
Trust Assistant
Simmons Bank —Springfield, MO
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Retirement plan
Quick Apply
2d
Remote Account Representative
BCA Financial Services —Springfield, MO
- $17 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Part -Time Honors Office Assistant
Ozarks Technical Community College —Springfield, MO
- $15 - $20 an hour
- Part-time
- Microsoft Outlook
- Office
- High school diploma or GED
13d
(Temporary) Part-Time Enrollment Records Assistant
Ozarks Technical Community College —Springfield, MO
- $15 an hour
- Part-time
- School experience
- Word processing
- Computer literacy
6d
Part-Time Operations Assistant - efactory
Missouri State University —Springfield, MO
- $20 an hour
- Temporary
- Background check
- Google Workspace
- Inventory management
Part-Time Greeter
Bass Pro Shops —Springfield, MO
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Customer Service Representative
Grizzly Industrial Inc —Springfield, MO
- $16 - $18 an hour
- Full-time
- Background check
- Sales
- Computer literacy
- Paid holidays
- Employee assistance program
Quick Apply
Part-Time Student Success Representative
Ozarks Technical Community College —Springfield, MO
- $15 an hour
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
Customer Service Representative
SRS Building Products - Springfield —Springfield, MO
- $20 - $24 an hour
- Full-time
- Background check
- Spanish
- Clean driving record
- Wellness program
- Paid parental leave
Part time Marketing and Communications Assistant
Missouri State University —Springfield, MO
- $19 - $20 an hour
- Part-time
- Background check
- Marketing
- High school diploma or GED
Customer Service Representative
Regal Plastic —Springfield, MO
- $16 - $20 an hour
- Full-time
- Office
- High school diploma or GED
- Warehouse
- Paid training
- Paid holidays
Quick Apply
Guest Service Representative
Moxy Springfield Downtown —Springfield, MO
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
Medical Only Claims Representative (Remote)
MEM —Springfield, MO
- $19.23 - $28.85 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- Paid jury duty
Internet Technical Support Representative I
Mediacom Communications Corporation —Springfield, MO
- $15.50 - $16.00 an hour
- Overtime
- Hybrid work
- Sales
- Basic math
- High school diploma or GED
- Wellness program
- Paid holidays
Brand Representative (Sales Associate)
Altar'd State —Springfield, MO
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- 401(k) matching
- Opportunities for advancement
Part Time Financial Aid Processor
Ozarks Technical Community College —Springfield, MO
- $15.30 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
7d

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Consumer Directed Services Specialist

empower: abilities -
Springfield, MO

Quick Apply

Job Details

Full-time
From $18 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Record keeping
Working with individuals with disabilities
Working with individuals with cognitive disabilities
Working with individuals with chronic illnesses
Care documentation
Clinical case management notes
Bachelor's degree
Working with individuals with mental health conditions
Client advocacy in social work
Working with individuals with physical disabilities
Video conferences (communication methods)
Community relationship building
Community outreach case management method

Full Job Description

The Consumer Directed Services (CDS) Specialist helps individuals with disabilities access and manage consumer-directed personal attendant services so they can meet their independent living goals. The Specialist provides case management, skills training, information and referral services, and maintains accurate documentation according to Missouri Department of Health and Senior Services regulations. This position is a mandated reporter in the State of Missouri. This role also includes advocacy, community outreach, and supporting the visibility of CDS services in the eight-county service region.

Case Management

Verify Medicaid eligibility for assigned consumers monthly.
Contact newly assigned consumers within 2 business days.
Provide one-on-one or group skills training to help consumers become effective employers of their attendants (EVV, record keeping, hiring, training, payroll responsibilities, etc.). Provide retraining when needed.
Train new consumers on the caseload and enter documentation into CILS First within 3–5 business days.
Complete yearly home visits and document in CILS First within 3–5 business days.
Complete monthly phone contacts and document in CILS First within 3–5 business days.
Ensure case notes clearly reflect the services being provided.
Submit 45-day and 60-day letters when needed and complete a PCCP with 60-day letters.
Complete PCCPs when a consumer needs a change in their plan of care or when the consumer is closing.
Submit no-contact letters when unable to reach the consumer, ensuring all attempts are clearly documented with supporting details.
Complete releases with consumers and scan them into the correct document folders.
Complete in-house referrals when needed.
Provide services according to all program guidelines.
Ensure case notes reflect EVV compliance. Address compliance concerns with the consumer and complete a face-to-face EVV retraining if issues continue.
Ensure community activities are correctly categorized in the database.
Maintain clear, concise, and accurate documentation of all services in CILS First, including case notes, EVV record edits, PCCPs, contacts, and home visits.
Identify additional needs and make referrals internally and externally (Vocational Rehabilitation, Medicare, Medicaid, Family Support Division, Social Security, etc.).

Advocacy

Support individuals with disabilities in accessing services to maintain or improve independence.
Monitor for potential discrimination and assist with complaints as appropriate.
Participate in outreach activities within the eight-county region and document them in the database.
Serve on community task forces, committees, and councils as assigned.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those required to successfully perform the essential functions of this job.

Sitting for prolonged periods of time, standing and walking on hard surfaces for short periods of time.
Ability to travel independently to meetings or clients homes throughout the 8 county service area, as well as training throughout the state or country.
Hearing and speaking ability to receive and provide verbal information, in person, on the telephone or via virtual meeting platforms.
Vision sufficient to drive a vehicle, read, prepare, and proofread documents, read and enter information electronically, perform assigned duties.
Requires frequent viewing of computer monitors, documents or printed information.
Reaching, grasping and manipulating objects such as writing utensils, office items, paperwork and operating keyboards.
Lifting and carrying light objects up to 5 pounds frequently and up to 20 pounds occasionally.

ADDITIONAL RESPONSIBILITIES

Perform office coverage as scheduled.
Attend CDS meetings in person.
Submit monthly expense reports on time and with accuracy, ensuring entries match CILS First, the calendar, and the in/out board, with minimal corrections required.
Participate in staff meetings, CDS program planning, and internal training.
Travel to conferences, workshops, and special events as required (including evenings, weekends, or out-of-state travel).

Perform other duties as assigned to support the mission of the organization, including research and reference tasks.

Pay: From $18.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Ability to Commute:

Springfield, MO 65807 (Required)

Work Location: Hybrid remote in Springfield, MO 65807

Quick Apply

Refine Your Search

support services representative jobs in springfield mo

Consumer Directed Services Specialist

IT Technical Support

Inside Sales Representative

Inventory Processing Specialist

Trust Assistant

Remote Account Representative

Part -Time Honors Office Assistant

(Temporary) Part-Time Enrollment Records Assistant

Part-Time Operations Assistant - efactory

Part-Time Greeter

Customer Service Representative

Part-Time Student Success Representative

Customer Service Representative

Part time Marketing and Communications Assistant

Customer Service Representative

Guest Service Representative

Medical Only Claims Representative (Remote)

Internet Technical Support Representative I

Brand Representative (Sales Associate)

Part Time Financial Aid Processor

I want to receive the latest job alert for support services representative in springfield mo

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