Top 34 Hotel operations Jobs in St. Louis, Mo

Room Operations Assistant Manager
Marriott International, Inc —St. Louis, MO
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant Front Office Manager
Hyatt CENTRIC DOWNTOWN ST. LOUIS —St. Louis, MO
- From $24 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Night Auditor and Hotel Operations
Marriott International, Inc —St. Louis, MO
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Rooms Operations Manager
Marriott International, Inc —Clayton, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
1d
Hotel Front Desk Manager / Guest Services Manager
Hampton Inn & Suites – St. Louis at Forest Park —Forest Park, MO
- $55,000 - $60,000 a year
- Weekends as needed
- Leadership
- Communication skills
- Paid jury duty
- AD&D insurance
Quick Apply
13d
Housekeeping Steward / Houseman
Hilton —St. Louis, MO
- Weekends as needed
- Mid-level
- Hotel
- 2 years
Assistant Stewarding Manager
Marriott International, Inc —Clayton, MO
- $25.77 - $27.88 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
12d
Assistant Front Office Manager
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $21 an hour
- Full-time
- Inventory control
- Restaurant management
- Mid-level
Quick Apply
Assistant Hotel Manager
Double Star Maryland Heights Llc —Maryland Heights, MO
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Room Attendant
SHERATON WESTPORT HOTEL —St. Louis, MO
- From $15.50 an hour
- Full-time
- Customer service
- Hotel
- In-person
Quick Apply
9d
Night Shift Operations Manager Hotel Saint Louis
Hotel Saint Louis —St. Louis, MO
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Health insurance
- Dental insurance
1d
Hotel Manager
Double Star Maryland Heights Llc —Maryland Heights, MO
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Housekeeping Manager
Mainstay Suites, St. Louis - Galleria —St. Louis, MO
- Weekends as needed
- Microsoft Outlook
- Inventory management
- Mid-level
14d
Operations Manager
KMG Hotels —Chesterfield, MO
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Lead Cook
AC Marriott —Chesterfield, MO
- $17 - $19 an hour
- 8 hour shift
- Hospitality
- No education required
- Ability to walk for extended periods
Quick Apply
Housekeeper
Studio 6 Extended Stay —St. Louis, MO
- $15 - $16 an hour
- Part-time
- Residential
- In-person
- Entry level
Quick Apply
Server Assistant (Busser)
Sonesta —St. Louis, MO
- Full-time
- Hotel
- 1 year
- Restaurant
- Paid parental leave
- Health savings account
Director of Purchasing
Marriott International, Inc —Clayton, MO
- $78,000 - $99,000 a year
- Full-time
- Customer service
- Mid-level
- Finance
Food & Beverage Supervisor
St Louis Union Station Hotel —St. Louis, MO
- $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- Leadership
Quick Apply
Front Desk Agent
Holiday Inn Route 66 —St. Louis, MO
- From $16 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
6d

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hotel operations jobs near st. louis, mo

Room Operations Assistant Manager

Marriott International, Inc -
St. Louis, MO

Apply Now

Job Details

Full-time
$25.77 - $28.37 an hour

Qualifications

Hotel housekeeping management
Night audit
Staff scheduling
Hotel quality control
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Mid-level
High school diploma or GED
Store opening/closing procedures
Hotel and accommodations guest check-out
Employee attendance management
Financial operations management
Internal employee customer service
Team management
Hospitality Management
Employee relations management
Workplace incident investigation
Front desk
Managing property management budgets
Business Administration
Receptionist experience within hospitality industry
1 year
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Loss prevention
Business
Hotel operations budget management

Full Job Description

Additional Information
Job Number26076124
Job CategoryRooms & Guest Services Operations
Location800 Washington Ave, Saint Louis, Missouri, United States, 63101
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $25.77-$28.37 per hour
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations jobs in st. louis, mo

Room Operations Assistant Manager

Assistant Front Office Manager

Night Auditor and Hotel Operations

Rooms Operations Manager

Hotel Front Desk Manager / Guest Services Manager

Housekeeping Steward / Houseman

Assistant Stewarding Manager

Assistant Front Office Manager

Assistant Hotel Manager

Room Attendant

Night Shift Operations Manager Hotel Saint Louis

Hotel Manager

Housekeeping Manager

Operations Manager

Lead Cook

Housekeeper

Server Assistant (Busser)

Director of Purchasing

Food & Beverage Supervisor

Front Desk Agent

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