Top 11 It help desk manager Jobs in St. Louis, Mo

Service Desk Administrator I (IT)
HR Green —St. Louis, MO
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Tier III (Systems Administrator)
D&G Support Services, LLC —St. Louis, MO
- $60,000 - $80,000 a year
- Computer Science
- Mid-level
- Windows
- 401(k)
- Tuition reimbursement
8d
End User Technology (EUT) Specialist
Together Credit Union —St. Louis, MO
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
1d
IT Support Specialist
Healthcare Fraud Shield —St. Louis, MO
- Full-time
- HIPAA
- 11+ years
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
2d
Support Technician – Help Desk – Hospitality POS
DCRS Solutions —Maryland Heights, MO
- Weekends as needed
- Clean driving record
- Windows
- Driver's License
- Mileage reimbursement
- Health insurance
IT Help Desk Technician
nimble —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
Operations & System Specialist I (Hybrid) - Radiology
Washington University in St. Louis —St. Louis, MO
- $53,100 - $90,600 a year
- Online Application
- Hybrid work
- Pass drug screening
- System design
- Mid-level
- Commuter assistance
- Employee assistance program
IT Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $28.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
11d
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Banking Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance

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Help Desk Tier III (Systems Administrator)
D&G Support Services, LLC —St. Louis, MO
Bachelor's degree in Information Technology, Cybersecurity, Data Science, Information Systems, Computer Science, or a related technical field.
$60,000 - $80,000 a year
8d

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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
This role is responsible for providing exceptional customer service, resolving common technical issues, documenting work accurately, and escalating issues…
$45,000 - $55,000 a year
Quick Apply
IT Manager - US
PERMA PIPE INC —Hebron, OH
Document, support and help optimize engineer-to-order processes, including quotation, engineering design, configuration, production planning, procurement,…
$125,000 a year
10d

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Service Desk Administrator I (IT)

HR Green -
St. Louis, MO

Quick Apply

Job Details

$50,500 - $87,200 a year

Qualifications

Asset management
Microsoft Outlook
IT user and group management
Phone communication
IT asset management
Laptop (troubleshooting support)
Mid-level
Windows
Printer (troubleshooting support)
Microsoft System Center
Driver's License
Shipping & receiving
Productivity software support
Desktop (troubleshooting support)
Computer management
Virtualization
Remote access software
Azure AD
Customer support ticket management
Shipping and receiving inventory management
Desktop applications
Microsoft Teams
Technical customer support for office equipment
MFA
Hardware management
System deployment
1 year
Identity and access management (IAM) solutions
Technical support via email
Desktop administration

Full Job Description

Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. For over 100 years, HR Green has done exactly that, serving as a trusted partner to our colleagues, our clients, and our communities. Each day, we work to find solutions that inspire our employees and fit our clients’ needs to build trust to exceed their expectations. We’re proud to be ranked No. 165 on Engineering News Record’s Top 500 Design Firms list in 2025.

What if showing up to work and having everything just work wasn’t something people had to hope for?

At HR Green, our engineers, project managers, and support staff depend on technology that works — every day, across every office. When something breaks, when a new hire needs to hit the ground running, when a remote employee can’t connect — you’re the first person they turn to.

We’re looking for a Service Desk Administrator I who’s ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that’s going places.

A great place to start — and grow

This is a Tier 1 support role, but that doesn’t mean it’s small. You’ll work across multiple regional offices, support a wide range of technology, and develop hands-on experience with the tools and systems that real IT teams use. You’ll have backup when you need it and ownership when you’re ready for it.

What you’ll be doing

Serve as the first point of contact for IT support requests — by phone, email, and remote tools — helping employees get unstuck fast
Troubleshoot and resolve common issues across Windows 11, Microsoft 365 (Outlook, Teams, OneDrive), and general hardware
Support end users in Citrix virtual desktop environments, diagnosing session errors and peripheral issues like monitors and printers
Image, configure, and deploy laptops using SCCM for new hires and device replacements
Own the onboarding and offboarding experience — account provisioning and deactivation, hardware setup, and equipment recovery
Handle routine account administration: password resets, MFA setup, and permission updates in Active Directory and Entra ID (Azure AD)
Provide remote and periodic on-site support for printers, plotters, and conference room technology
Help remote employees troubleshoot home office setups, including docking stations and Citrix connectivity
Keep IT asset inventory accurate — tracking, shipping, and receiving hardware across office locations
Document all support activity in the ticketing system, and when escalating, hand off to Tier 2 with clear, complete troubleshooting notes
Participate in an on-call rotation to support after-hours technical needs

You might be a great fit if…

You’re a natural problem-solver who gets satisfaction from helping people, not just closing tickets
You communicate clearly — you can explain a technical fix to someone who doesn’t speak IT
You’re organized, reliable, and take ownership of your work
You’re early in your IT career and looking for a role where you can learn fast and grow into more

What you bring

1–5 years of experience in a help desk or IT support role
Working knowledge of Windows 11 and Microsoft 365 applications
Familiarity with Citrix or other VDI environments is a plus
Experience with SCCM for device imaging and deployment
Basic knowledge of Active Directory, including user and group management
Strong written and verbal communication skills
CompTIA A+ or similar certification is a plus, but not required
Valid driver’s license and reliable transportation — some regional travel is part of the role

Compensation Range

$50,500.00 - $87,200.00

The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2 and the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

The expected compensation range for this position is displayed in accordance with the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

Why HR Green

Our people are the heart of our success. We strive to create an environment where employees feel inspired, supported, and empowered to do their best work. That dedication has earned us national recognition and a reputation as a place where careers actually grow.

Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information.

https://www.hrgreen.com/careers/total-rewards/

HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.

Quick Apply

Refine Your Search

it help desk manager jobs in st. louis, mo

Service Desk Administrator I (IT)

Help Desk Tier III (Systems Administrator)

End User Technology (EUT) Specialist

IT Support Specialist

Support Technician – Help Desk – Hospitality POS

IT Help Desk Technician

Operations & System Specialist I (Hybrid) - Radiology

IT Support Analyst II

Tier 1 MSP Technician

Banking Support Analyst II

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