Top 16 It support analyst Jobs in St. Louis Mo

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
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System Support Analyst-Entry Level
UMSL —St. Louis, MO
- $15.10 - $20.75 an hour
- Full-time
- Classroom
- Office
- University
- Paid parental leave
- Disability insurance
Information Systems Analyst
DataServ —St. Louis, MO
- $59,300 - $66,700 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Presentation skills
- Health insurance
- Paid time off
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IT & Cloud Support Analyst I
Chameleon Integrated Services —St. Louis, MO
- $26.46 - $33.60 an hour
- Azure
- DevOps
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
9d
IT Support Analyst I
Harris-Stowe State University —St. Louis, MO
- $45,000 - $55,000 a year
- Weekends as needed
- Classroom
- Microsoft Outlook
- Computer Science
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IT Support Analyst
Hollywood Casino St. Louis —St. Louis, MO
- From $50,000 a year
- Full-time
- Bachelor of Science
- Basic math
- Mid-level
- Health insurance
- Paid time off
EOC Support Analyst
Tierpoint —St. Louis, MO
- $23 an hour
- Weekends as needed
- Office
- Windows
- 2 years
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Full-time
- Bachelor of Science
- Salesforce
- Mid-level
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Deskside Support Analyst
Thompson Coburn LLP —St. Louis, MO
- Full-time
- 5 years
- English
- Mid-level
- Profit sharing
- Wellness program
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12d
Technical Support Analyst III - Enterprise Physical Operations
Washington University in St. Louis —St. Louis, MO
- $25.47 - $39.49 an hour
- Online Application
- Computer science
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
10d
Sr. Service Desk Analyst
CannonDesign —St. Louis, MO
- 6 years
- System design
- Office
SATCOM IP Network Support Analyst
Leidos —Scott AFB, IL
- $48,100 - $86,950 a year
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
Network Operations Center Support Analyst
Global Enterprise Services, LLC —Swansea, IL
- Microsoft Outlook
- High school
- Military
Quick Apply

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System Support Analyst-Entry Level
UMSL —St. Louis, MO
Answer telephone inquiries concerning technology including questions regarding SSO ids, passwords, MFA, Secure Auth, networking, Canvas, email, general purpose…
$15.10 - $20.75 an hour
Associate Financial Analyst
World Wide Technology Holding, LLC —St. Louis, MO
Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business…
$56,800 - $71,000 a year
3d

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Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender,…
$59,300 - $77,805 a year
Associate IT Support Services Analyst
Simpson Strong-Tie Company Inc. —Columbus, OH
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal…
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it support analyst jobs near st. louis mo

Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

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Refine Your Search

it support analyst jobs in st. louis mo

Application Support Analyst I (Remote Position)

System Support Analyst-Entry Level

Information Systems Analyst

IT & Cloud Support Analyst I

IT Support Analyst I

IT Support Analyst

EOC Support Analyst

Systems Support Analyst

Deskside Support Analyst

Technical Support Analyst III - Enterprise Physical Operations

Sr. Service Desk Analyst

SATCOM IP Network Support Analyst

Network Operations Center Support Analyst

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