Top 10 Desk agent Jobs in Star, Nc

Front Desk Agent
Confidential —Asheboro, NC
- $10 an hour
- Weekends as needed
- Customer service
- Sanitation
- Windows
- Health insurance
- Dental insurance
Quick Apply
Real Estate Agent | Leads, Training, Support Tailored for YOU
Dark Horse Group —Pinehurst, NC
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Mid-level
- Contracts
- Flexible schedule
Houseperson PT - Morning Shift/Evening Shift at Homewood Suites Pinehurst
Summit Hospitality Incorporated —Pinehurst, NC
- Part-time
- 18 years or older
- Office
- Hotel
Quick Apply
Newly Licensed Real Estate Sales Agent
Century 21 Barefoot Realty - The Mills Group —Carolina Forest, NC
- $65,000 - $235,000 a year
- Weekends as needed
- Heavy lifting
- Real Estate License
- Communication skills
2d

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Front Desk Agent

Confidential
Asheboro, NC

Quick Apply

Job Details

Full-time
$10 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Confidential information handling
Database systems
Resort experience
Interpersonal skills
Phone communication
Customer service
Windows
Microsoft Office
High school diploma or GED
Driver's License
Attention to detail
Office phone management
Time management

Full Job Description

Job Overview:

Join our team as a Front Desk Agent at our World Class Resort in Zooland Family Campground, where you will be the first point of contact for our guests. As a key member of our hospitality team, you will ensure exceptional customer service and contribute to the overall guest experience. If you possess excellent phone etiquette, and have a passion for the hospitality industry, we invite you to apply for this exciting opportunity.

Responsibilities:

Utilizes the Property Management Software (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests.
Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for charges. Provides assistance in handling customer complaints, involving management as necessary.
Receives requests and processes reservations within established guidelines. When rooms/spaces are not available, provides an option to be on a waitlist and/or alternative lodging or RV Parks in the area.
Registers and assigns rooms/spaces to guests, transmitting and receiving messages, keeping records of occupied rooms/spaces and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary.
Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures.
Ensures guest security and privacy is maintained at all times.
Interacts with guests professionally, answers questions concerning the facility, amenities, and provides information about local attractions.
Inventories, all keys, and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat.
Runs and prints various reports from the PMS, such as Expected Arrivals, Departure List, and In-House Guest List, as requested.
Answers phones and transfers calls to appropriate individuals.
Logs trouble calls in the PMS and ensures the appropriate department is notified.
Clean and sanitize all bathhouse areas, including toilets, showers, sinks, and floors.
Replenish supplies such as toilet paper, soap, and paper towels.

Requirements:

High school diploma or suitable equivalent.
One year of Customer Service required; previous RV hospitality-related experience preferred.
Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
Ability to communicate with the public, RV Resort staff, and management in a professional manner.
Knowledge of proper telephone etiquette.
Knowledge of surrounding areas and local events.
Skilled in the use of front office equipment and computers.Proven intermediate skills in Windows, MS Office Programs and experience with database systems.
Ability to work in a challenging environment dealing with sensitive issues and maintain confidentiality with strong attention to detail and excellent problem-solving, organizational, and time management skills.
Ability to learn safety, emergency, and accident prevention policies and procedures.
This is a full-time position, and availability to work weekends and public holidays is required.
Valid State Driver’s License.

Job Type: Full-time

Pay: $10.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

Customer service: 1 year (Required)
RV hospitality management: 1 year (Required)

Ability to Commute:

Asheboro, NC 27205 (Required)

Work Location: In person

Quick Apply

Refine Your Search

desk agent jobs in star, nc

Front Desk Agent

Real Estate Agent | Leads, Training, Support Tailored for YOU

Houseperson PT - Morning Shift/Evening Shift at Homewood Suites Pinehurst

Newly Licensed Real Estate Sales Agent

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