Job Summary:
Under general supervision of the Human Resource Director leads training and development activities of the organization. Coordinates and delivers basic core training using standards set forth by the state of Georgia. Performs Human resource related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee relations, training, employment, labor relations, and afhrmative action and employment equity programs.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Training
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Coordinates and conducts “New Employee Orientation” for newly hired employees.
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Asses training and development needs by ensuring training materials comply with current standards.
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Processes and disburses documents to all appropriate staff to ensure proper flow of NEO process.
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Provides guidance and expertise to incoming new staff and current staff regarding training.
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Ensures Human Resources "on boarding" process is implemented appropriately.
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Coordinates annual training for Gateway employees.
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Develops training plans and reviews instructional materials for established courses.
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Provide technical assistance on training issues
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Coordinates and assigns trainers based on training needs.
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Maintains knowledge of training requirements
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Maintains training records of attendees, course content and other required information
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Assists in generating reports on compliance and completion ofall required training.
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Maintains/manages Gateway's Internship process.
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Maintains/manages Gateway's CEU training program.
Administrative HR Duties
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Administers various human resource plans and procedures for all company personnel.
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Partners with employees and management to communicate various human resource policies, procedures, laws, standards and government regulations.
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Participates in developing department goals, objectives and systems.
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Maintains human resource information system records and compiles reports from the database.
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Maintains compliance with federal and state regulations concerning employment.
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Responds to inquiries about the organization and its employees. Provides employees with information on routine personnel-related issues.
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Performs general clerical duties, such as answering the phone, maintaining files, completing reports, and performing limited typing or related duties.
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Maintains knowledge of current trends and developments in the field by reading appropriate books, journals and other literature and attending related seminars, conferences and the like. Applies pertinent new knowledge to the job.
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Maintains a consistent, high-quality, customer-focused orientation when conducting business and providing services or products to employees, job applicants, the general public and other external customers.
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Creates and maintains a high performance environment characterized by positive leadership and a strong team orientation.
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Performs work according to all rules, regulations, policies and guidelines.
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Adheres to Gateway’s Standards of Conduct 3.13 and Employee Ethics 3.23.
Required Knowledge & Skills
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Knowledge of agency rules, regulations, policies and procedures.
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Knowledge of state personnel rules and regulations, policies and procedures.
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Knowledge of state government organization functions and services.
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Knowledge of state and federal regulations regarding employment.
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Knowledge of the training process.
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Knowledge of HR best practices.
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Knowledge of employee benefits program
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Knowledge of retention rules and regulations.
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Knowledge of general office procedures.
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Knowledge of and ability to practice customer service skills.
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Knowledge of prescreening process.
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Knowledge of confidentiality laws.
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Knowledge of current agency human resource programs.
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Knowledge of performance management process.
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Ability to organize work independently to resolve issues and problems.
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Ability to organize maintain training documents.
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Ability to organize work based on importance.
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Ability to use MS Office software as well as human resource specific computer software.
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Ability to communicate effectively, both orally and in writing.
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Ability to make presentations.
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Ability to maintain a filing system.
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Ability to track training data.
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Ability to follow established rules, regulations, standards and guidelines with accuracy.
Competencies:
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Human Resource Capacity
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Cultural Awareness
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Cooperation and Collaboration
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Problem Solving/Analysis
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Communication Proficiency
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Ethical Standards of Profession
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Accountability
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Adheres to HIPAA Regulations
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Time Management
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Customer/Client Focus
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Personal Effectiveness/Credibility
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Data-entry and Analysis
Required Education & Experience:
Bachelor’s degree in human resource management or a related field from a college or university, or two (2) years of human resource experience.
Supervisory Responsibilities:
None
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some minor travel may be required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This is a largely deskbound role; however, some filing is required. This would require the ability to lift files, open cabinets and bend or stand on a stool as necessary. Gateway BHS promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities and activities may change at any time with or without notice.
