Top 281 Installation Jobs in Sterling, Il

Service Delivery Technician I - Rockfalls
Surf Internet —Rock Falls, IL
- $25.75 - $28.00 an hour
- Weekends as needed
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
8d
Lighting Installation Technician
Extreme Lighting —Rock Falls, IL
- $15 - $25 an hour
- Full-time
- Construction site
- Residential
- Power tools
Quick Apply
Field Technician - IL
INDIGITAL —Illinois
- $25.00 - $34.61 an hour
- On call
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Disability insurance
1d
Field Controls Technician
Thermo Systems LLC —Illinois
- Full-time
- Travel
- US work authorization
- Entry level
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Avionics Technician (SUS)
Flexjet —Illinois
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
Quick Apply
Sales Associate
Carpetland USA —Sterling, IL
- $36,000 - $75,000 a year
- Weekends as needed
- Sales
- Customer service
- Basic math
- Profit sharing
- Health insurance
Quick Apply
Sales Representative - Wisconsin/Illinois
Manthei Construction —Illinois
- Full-time
- Construction site
- Mid-level
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
O&M and Commissioning Lead
New Energy Structures Company (NESCO) —Illinois
- $50 - $55 an hour
- Full-time
- Background check
- Clean driving record
- Heavy equipment operation
- Health savings account
- AD&D insurance
Quick Apply
Maintenance Technician
Allison Transmission —Sterling, IL
- Full-time
- Basic math
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative
AmeriPro Roofing —Sterling, IL
- Weekends as needed
- Mid-level
- Driver's License
- Driving
Quick Apply
3d
Construction Manager
Elite ICT —Illinois
- From $80,000 a year
- Full-time
- CPR Certification
- Management
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Senior Maintenance Shift Technician - Indianapolis (Relocation Required)
Blue Polymers —Illinois
- $35 - $42 an hour
- Full-time
- Microsoft Word
- English
- Forklift
Quick Apply
Outside Sales Representative
AmeriPro Roofing —Dixon, IL
- Weekends as needed
- Mid-level
- Driver's License
- Driving
Quick Apply
3d
Field Corrosion Technician
Corrpro Companies, Inc. —Illinois
- $28 - $38 an hour
- Full-time
- Mid-level
- Travel
- Outdoor work
- Health savings account
- Paid holidays
Quick Apply
Account Management Team Lead- Northeast
aventiv —Illinois
- $101,101.50 - $115,255.71 a year
- Remote
- Microsoft Excel
- Mid-level
- Finance
- Disability insurance
- Health insurance
Quick Apply
Millwright - Traveling Ag
Bratney Companies —Illinois
- $25 - $36 an hour
- Overtime
- Construction site
- Mid-level
- Forklift
- Mileage reimbursement
- Paid holidays
Quick Apply
Field Service Technician
KASTO inc. —Illinois
- $28 - $38 an hour
- 8 hour shift
- 7 years
- 6 years
- Schematics
- COVID-19 protective measures
- Health insurance
Quick Apply
Field Service Technician - 2nd shift - Chicago, IL
GLORY —Illinois
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Truck Assembly--TOOLS PROVIDED
Bonnell Industries Inc —Dixon, IL
- $22.00 - $26.75 an hour
- Full-time
- Construction site
- Customer service
- Ability to walk for extended periods
- Profit sharing
- Paid training
Product Support Technician
Raynor Garage Doors —Dixon, IL
- $22 - $30 an hour
- Full-time
- AutoCAD
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account

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Service Delivery Technician I - Rockfalls

Surf Internet
Rock Falls, IL

Quick Apply

Job Details

$25.75 - $28.00 an hour
8 days ago

Benefits

Company truck

Qualifications

Computer operation
Customer communication
Google Docs
Outdoor work experience
High school diploma or GED
Driver's License
Loading
Computer skills
CRM system proficiency

Full Job Description

Overview

The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.

This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.

Reports To: Service Delivery Technician Supervisor

Department: Field Operations

Job Status: Non-Exempt

Location: Rockfalls, IL

Responsibilities:

Technical Installation & Support

Perform FTTH fiber installations and some service repair calls at residential locations.
Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
Troubleshoot basic fiber drop issues and connectivity problems.
Understand and apply basic electronics, connectivity principles, and diagnostic procedures.

Field Operations & Safety

Ability to competently climb ladders on poles and other network elements.
Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
Work outdoors in various weather conditions, including rain, snow, heat, and ice.
Operate a company vehicle safely between job sites and in accordance with company policy.

Customer Interaction & Communication

Interact professionally and courteously with customers during all service calls.
Explain service details, billing, and equipment features; answer related questions.
Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
De-escalate and resolve repeat customer concerns and service complaints.
Promote Surf Internet products and services to generate upgrades or additional accounts.

Operational Support

Monitor job schedules, receive updates, and communicate using CRM and field service software.
Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
Provide accurate, timely updates and documentation of service tickets and job statuses.
Participate in regular team meetings, training sessions, and cross-department communications.

Qualifications

High school diploma or equivalent
Valid driver’s license with an acceptable driving record.
Ability to lift and maneuver objects 75+ lbs. regularly.
Willingness to travel up to 100% of the time across the service region.
Comfortable working at elevated heights and in adverse weather conditions.
Strong self-management, problem-solving, and customer service skills.
Experience with CRM software, Google Docs, and basic computer tools.
Must be able to work flexible schedules, including weekends and on-call rotations.
Regular, consistent, and punctual attendance is essential.

Quick Apply

Refine Your Search

installation jobs in sterling, il

Service Delivery Technician I - Rockfalls

Lighting Installation Technician

Field Technician - IL

Field Controls Technician

Avionics Technician (SUS)

Sales Associate

Sales Representative - Wisconsin/Illinois

O&M and Commissioning Lead

Maintenance Technician

Outside Sales Representative

Construction Manager

Senior Maintenance Shift Technician - Indianapolis (Relocation Required)

Outside Sales Representative

Field Corrosion Technician

Account Management Team Lead- Northeast

Millwright - Traveling Ag

Field Service Technician

Field Service Technician - 2nd shift - Chicago, IL

Truck Assembly--TOOLS PROVIDED

Product Support Technician

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