Top 33 Guest service manager Jobs in Stevenson, Wa

Spa Supervisor
Skamania Lodge —Stevenson, WA
- $21 - $23 an hour
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
Outside Service Attendant
F-L Management Inc —Carson, WA
- $17.13 an hour
- Part-time
- Communication skills
- Outdoor work
- Entry level
Hotel Assistant General Manager
Columbia Gorge Hotel Hood River, OR —Hood River, OR
- $60,000 - $70,000 a year
- Full-time
- Sales
- No experience needed
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Manager
Columbia Cliff Villas —Hood River, OR
- $24 - $29 an hour
- Weekends as needed
- Mid-level
- Hotel
- In-person
- Free parking
- Paid time off
Quick Apply
10d
Visitor Experience Associate
Columbia Gorge Museum —Stevenson, WA
- $18 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Bachelor's degree
- Paid time off
- Employee discount
Quick Apply
4d
Operations Supervisor - Task Force
Under Canvas Inc. —White Salmon, WA
- $25 an hour
- Seasonal
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- 401(k)
Quick Apply
11d
Front Office Manager - Hampton Inn & Suites - Hood River
Merete Hotel Management —Hood River, OR
- $50,000 - $52,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Territory Manager
Full Sail Brewing Company —Hood River, OR
- $62,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Food and Beverage Manager
Columbia Gorge Hotel Hood River, OR —Hood River, OR
- $55,000 - $65,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick Apply
Director of Operations
Bonneville Hot Springs Resort and Spa —North Bonneville, WA
- $80,000 - $90,000 a year
- Full-time
- Background check
- Inventory management
- In-person
- Health insurance
- 401(k)
Quick Apply
13d
General Manager - Restaurant
Love and Hominy —Hood River, OR
- $50,000 - $75,000 a year
- Full-time
- Restaurant management
- Mid-level
- Continuous improvement
- Paid training
- Relocation assistance
Quick Apply
13d
Employee Services + Uniform Coordinator
Mt. Hood Meadows —Mount Hood Parkdale, OR
- $20.18 - $24.66 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Employee assistance program
Quick Apply
11d
Store Manager
Goodwynns —Welches, OR
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
Quick Apply
Bagel Shop/ juice bar/ cafe manager
Freshies Bagels and Juice —Hood River, OR
- $20 - $30 an hour
- Full-time
- Cooking
- Mid-level
- Bakery
- Paid training
- Paid time off
Quick Apply
8d
Cruise & Excursions Director
American Cruise Lines —Hood River, OR
- Full-time
- Public speaking
- Mid-level
- Ability to lift 50 pounds
- Dental insurance
- Vision insurance
Quick Apply
Hotel General Manager
American Cruise Lines —Stevenson, WA
- Full-time
- Pass drug screening
- No experience needed
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
Director of Sales & Marketing
Skamania Lodge —Stevenson, WA
- $165,000 - $175,000 a year
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
- Opportunities for advancement
Quick Apply
10d
Assistant Hotel Manager
American Cruise Lines —Hood River, OR
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Excursions Director
American Cruise Lines —Cascade Locks, OR
- Full-time
- Sales
- Inventory management
- Public speaking
- Dental insurance
- Vision insurance
Quick Apply
General Manager - Cooper Spur
Mt. Hood Meadows —Mount Hood, OR
- $6,288 - $7,686 a month
- Extended hours
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply

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guest service manager jobs near stevenson, wa

Spa Supervisor

Skamania Lodge -
Stevenson, WA

Quick Apply

Job Details

Full-time
$21 - $23 an hour

Benefits

Health insurance
Paid time off
Retirement plan

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.

#PGH-SKL

What you will have an opportunity to do:

Supervise coordinators, spa attendants, retail, environment
Handle and resolve guest complaints and service issues
Hold pre-shift meetings (stand-ups) to communicate daily priorities, updates, and expectations
Train new and existing coordinators on treatments, retail products, and sales techniques
Create schedules for coordinators and attendants based on forecasted occupancy; manage time-off requests and cover callouts as needed
Monitor and approve timekeeping and time sheets
Act as a liaison between management and staff; communicate goals, updates, and expectations to the team
Foster a positive team environment and support a strong workplace culture
Document staff attendance, guest complaints, and performance concerns and report to management
Complete monthly inventory and ordering checklists
Ensure retail products are accurately priced, stocked, and visually engaging
Track sales performance and generate reports on retail and services
Prepare weekly incentive and commission reports for payroll
Coordinate group bookings and special requests
Support Spa Manager with completing 90-day and annual associate reviews
Assist with facility maintenance coordination and follow-up
Maintain a thorough understanding of all spa services and treatments
Identify opportunities to improve service performance and team efficiency
Oversee spa cleanliness and overall atmosphere, including pool, fitness room, and locker rooms
Ensure completion of daily checklists and update procedures as needed
Anticipate guest needs and address them proactively
Enforce company policies, safety procedures, and service standards
Ensure associates complete required certifications and trainings
Ensure associates have proper supplies, equipment, and uniforms
Support achievement of sales and service goals

What are we looking for?

Minimum 1 year of lead or supervisory experience preferred
Minimum 2 years of customer service experience required; previous spa or hospitality experience preferred
Strong sales aptitude with the ability to generate revenue and upsell services
Flexible schedule, including weekends, holidays, mornings, and evenings as needed
Proficiency in spa booking and management software (e.g., SpaSoft) preferred
Current CPR certification or ability to obtain
Working knowledge of Microsoft Word, Excel, and Outlook
Excellent interpersonal, communication, and listening skills with both guests and team members
Experience with retail purchasing and inventory management preferred
Strong multitasking ability and attention to detail
Knowledge of scheduling, time management, and basic operational logistics
Strong analytical and problem-solving skills with the ability to perform under pressure
High school diploma or equivalent required
Demonstrate ability to maintain a high level of output without sacrificing quality.
Able to demonstrate and maintain consistent and efficient performance.
Able to accomplish projects in a timely manner.
Ability to communicate effectively verbally and in writing.
Able to use general guidelines and references.
Demonstrates the ability to identify, analyze, and solve problems. Will require some guidance or clarification.

Full benefit package and perks listed at skamania.com/careers

#IND100

#ZR150

Compensation:

$21.00

$23.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Quick Apply

Refine Your Search

guest service manager jobs in stevenson, wa

Spa Supervisor

Outside Service Attendant

Hotel Assistant General Manager

Guest Service Manager

Visitor Experience Associate

Operations Supervisor - Task Force

Front Office Manager - Hampton Inn & Suites - Hood River

Territory Manager

Food and Beverage Manager

Director of Operations

General Manager - Restaurant

Employee Services + Uniform Coordinator

Store Manager

Bagel Shop/ juice bar/ cafe manager

Cruise & Excursions Director

Hotel General Manager

Director of Sales & Marketing

Assistant Hotel Manager

Excursions Director

General Manager - Cooper Spur

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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