Job Title: Benefit Configuration Analyst - In Office
City: Atlanta
State/Province: California
Posting Start Date: 8/17/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
The Configuration Specialist is responsible for implementing and interpreting the organization's overall claims, provider configuration, eligibility and provider database management, security, and operations. The Configuration Specialist will work with internal departments and external organizations to assure secure data exchanges, integrity, reliability, and availability; plans, organizes and coordinates activities related to the analysis and implementation of network database systems; provides technical guidance and database compliance audits; and consults with business users regarding the use and management of data
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Job Duties:
Implementation & Configuration (The "Build" Phase)
Technically set up and configure a business's existing benefits plans and enrolments from the Summary Plan Description (SPD).
Translate complex plan logic (age effective dates, GI/EOI triggers, rate rounding) into system field selections with flawless accuracy.
Execute critical, backend configuration changes and policy updates that require expert-level permissions.
Ongoing Support & Maintenance (The "Sustain" Phase)
Act as the primary contact to troubleshoot enrolment, deduction, and eligibility discrepancies that stem from configuration errors.
Drive Annual Plan Renewals, ensuring the system rebuild for the new year is accurate and timely.
Conduct training and enablement to client administrators on configuration-related platform functionality.
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Skills Required
Hands on Knowledge of Benefit Domains
Expert-level knowledge of core benefit plan administration rules (e.g., Guaranteed Issue, EOI, Dependent Rules, Age Reductions, Tier Logic) to ensure zero-defect configuration.
2+ years of demonstrated experience in analytical roles requiring technical troubleshooting, complex financial analysis, and uncompromising attention to detail in configuration and data handling.
Advanced understanding of complex financial and payroll concepts (money movement, payroll taxes, payroll liability, and payroll forms) to correctly integrate benefits logic.
Meticulous system configuration skills using deep platform tools, coupled with strong data validation skills (Excel proficiency is necessary for auditing input data quality).
Consultative Communication: The ability to communicate complex, technical system configuration solutions and resolutions clearly to customers.
Bookkeeping & Payroll Experience (Strongly preferred).
Payroll processing support Experience (Strongly preferred).
Customer Service or Account Management background (Preferred).
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Deliver
No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: L&P Policy Acquisition & Servicing .
Experience: 1-3 Years .
The expected compensation for this role ranges from $37,500 to $83,600 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
