Top 19 Evening guest service associate Jobs in Stowe, Vt

Evening Guest Service Associate
Talta Lodge Bluebird —Stowe, VT
- Overtime
- Inventory management
- Writing skills
- Hotel
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4d
Front Desk Associate
The Swimming Hole —Stowe, VT
- $16 - $18 an hour
- Part-time
- CPR Certification
- Computer literacy
- First Aid Certification
- Employee discount
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8d
Front Desk Agent
Green Mountain Inn —Stowe, VT
- From $23 an hour
- Full-time
- Hospitality
- No experience needed
- Hotel
- Health savings account
- Health insurance
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Spa Houseperson Attendant
Topnotch Resort —Stowe, VT
- $22 an hour
- Part-time
- High school diploma or GED
- 1 year
- Communication skills
- Disability insurance
- Dental insurance
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Retail Sales Associate
Trapp Family Lodge —Stowe, VT
- $20 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- Dental insurance
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3d
Restaurant Greeter
Spruce Peak —Stowe, VT
- $20.00 - $20.60 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Ability to stand for extended periods
- Paid time off
- 401(k) matching
Server- In-Room Dining
Spruce Peak —Stowe, VT
- $7.25 an hour + tips
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Ability to stand for extended periods
- Paid time off
- 401(k) matching
Bell & Valet Attendant (Full-Time)
Spruce Peak —Stowe, VT
- Weekends only
- 18 years or older
- Clean driving record
- Driver's License
- Paid time off
- 401(k) matching
Hospitality Specialist
National Life Insurance Company —Montpelier, VT
- $15 - $22 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Life insurance
Produce Associate (Part-time or Full-time)
Healthy Living —Williston, VT
- $15.50 - $16.83 an hour
- Part-time
- Merchandising
- Entry level
- Store discount
- Disability insurance
Massage Therapist (Part-Time)
Spruce Peak —Stowe, VT
- Part-time
- Entry level
- Resort
- Continuing education credits
- Paid time off
Seasonal Task Associate
Ulta Beauty, Inc. —Williston, VT
- $15 - $20 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
General Manager - Vermont State House
Whitsons Culinary Group —Montpelier, VT
- $61,500 a year
- Extended hours
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
11d
AE - Sr Brand Ambassador (Sr Sales Associate)
American Eagle Outfitters —South Burlington, VT
- Part-time
- 18 years or older
- Entry level
- Paid holidays
- Paid time off
Massage Therapist (Full-Time, Seasonal)
Spruce Peak —Stowe, VT
- Full-time
- Entry level
- Resort
- Continuing education credits
- Paid time off
Food Service Associate
Global Partners —East Barre, VT
- $15.43 - $18.64 an hour
- Evenings as needed
- ServSafe
- Merchandising
- Driver's License
- Health insurance
- Dental insurance
Seasonal Beauty Advisor
Ulta Beauty, Inc. —Williston, VT
- $15 - $20 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
Go! Seasonal Store Manager
Go! Retail Group —South Burlington, VT
- $17 an hour
- Weekends as needed
- Merchandising
- Basic math
- Mid-level
- 401(k)
- Employee discount
Quick Apply
11d

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Front Desk + Retail Associate – SALT + GROVE Wellness
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Hotel Front Desk Associate
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evening guest service associate jobs near stowe, vt

Evening Guest Service Associate

Talta Lodge Bluebird
Stowe, VT

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Job Details

4 days ago

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Phone communication
Inventory management
Writing skills
Greeting customers
Cash drawer securing
Answering guest questions
Hotel room assignment management
Hotel emergency procedures
Property management systems (PMS)
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Accident reporting
Faxing
Cross-functional collaboration
Suggestive selling
Hotel safety procedures
Communication skills
Entry level
Cross-functional communication
Office phone management

Full Job Description

Overview:

This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

General: This employee must display effective listening and communication skills, initiative, ability to work independently and in teams, and lead by example. He/she must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, he/she must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.

We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction. We also expect our employees to champion, embrace and live the company values.

Our Values embody:

Integrity: We are honest, genuine, and transparent in our interactions.
Concern For Others: We care for each other and our guests.
Collaboration: We value diversity and “come as you are” spirit and personality.
Accountability: We make mistakes, learn from them, and strive for continuous improvement.
Hospitality Soul: We have fun creating lifelong memories for each other and our guests.

Additional Information:

To apply for this position, you must be legally authorized to work in the United States. Upon hire you must complete the I-9 form within the first 3 days of employment.

Essential Functions of the Job:

Regular attendance and reporting to work on time, ready to begin your shift is an essential function of employment (being tardy places an unfair burden on the team)
Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs.
Communicating effectively, both verbally and in writing (i.e., use appropriate language, display proper tone, attitude and body language when communicating)
Ability to understand and follow instructions as directed by supervisor/manager.
Working Safely is a condition of employment. All employees must follow the safety policies.
Performing the job duties as described. (Reasonable accommodations will be considered in accommodating disabilities. If you believe you need an accommodation, please speak with your supervisor, General Manager, or Human Resources)

Expectations of all Employees:

Be polite, courteous, and helpful to all guests and coworkers, displaying a positive “can do” attitude while maintaining a high level of professionalism consistent with the company values.
Acknowledge our guests with a smile and friendly “hello.” Promptly attend to guest needs
Comply with all hotel policies and procedures, i.e., Employee Handbook, Conduct Policy, Safety Policy, etc.
Comply with guest privacy standards.
Report to your supervisor or the MOD, immediately, all injuries occurring while on duty, no matter how minor. (Fraud, Dishonesty and False Statements regarding an injury will result in disciplinary action up to and including termination)
Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager
Arrive to work on time (follow call-out policy), and in appropriate work attire, (uniform, footwear) neat in appearance.
Complete work in a timely manner and meet productivity standards/expectations.
Keep work area clean, neat, and well organized.
Demonstrate a team behavior and attitude of working together effectively to accomplish tasks (even if outside specific job duties)
Seek approval from management prior to working overtime (i.e., punching in early or staying beyond scheduled shift)
Perform additional duties as assigned.

Job Duties:

Welcome and check-in guests in a friendly and efficient manner, demonstrate excellent customer service and phone etiquette
Accountable for assigned cash drawer(s) and cash balances (make correct change)
Answer and transfer calls in timely (preferably 3 rings) and courteous fashion
Manage all aspects of the reservations process (process room reservations, secure deposit and send confirmation); use suggestive selling techniques, stay abreast of local rates, in-house strategy, group and special rate plans and packages, available inventory, etc.
Monitor reservations email account; reply to e-mail correspondence in a timely, courteous, and professional manner; process e-mail requests/reservations accordingly
Understand how to check room availability and housekeeping/maintenance status, ensure against overbooking, and that guests are provided an inspected room
Maintain full knowledge of all room types, features, locations, rates
Verify accuracy of information in property management system by entering data correctly and checking daily arrivals
Effectively handle all guest inquiries, requests and complaints; confirm guest needs have been met; timely alert manager on duty to any unresolved complaints
Communicate effectively with all departments
Develop a working knowledge of local attractions, business locations, and points of interest
Review daily activities and groups, communicate details with co-workers and guests as needed
Direct traffic inside the hotel with vendors, overnight guests, employees, meeting attendees, restaurant/ lounge guests, visitors
Know location, basic troubleshooting and relevant contact list for all major hotel systemsØ Knowledge of all hotels services, amenities, and hours of operation
May be first point of contact during any emergency; be familiar with all emergency procedures as documented in hotel Emergency Manuals
Accurately handle all in-house accounts including guest names, room charges, methods of payment, special requests, etc.
Handle services for guests including guest mail, messages, telephone calls, faxes, wake-up calls, after-hours requests (i.e., extra towels, pillows etc.) ,and general inquiries
Confirm guest satisfaction at check-out and take appropriate corrective action if necessary. Say, “Thank you.”
Perform daily reporting requirements based on specific hotel needs
Ensure transfer of information from shift to shift at the Front Desk
Keep adequate inventory of front desk and guest supplies available at all times. Communicate shortages as necessary
Understand operation of guest room features, i.e. HVAC units, thermostats, showers, windows, etc.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

evening guest service associate jobs in stowe, vt

Evening Guest Service Associate

Front Desk Associate

Front Desk Agent

Spa Houseperson Attendant

Retail Sales Associate

Restaurant Greeter

Server- In-Room Dining

Bell & Valet Attendant (Full-Time)

Hospitality Specialist

Produce Associate (Part-time or Full-time)

Massage Therapist (Part-Time)

Seasonal Task Associate

General Manager - Vermont State House

AE - Sr Brand Ambassador (Sr Sales Associate)

Massage Therapist (Full-Time, Seasonal)

Food Service Associate

Seasonal Beauty Advisor

Go! Seasonal Store Manager

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