Joy of Dance- where people become dancers and dancers become family!
Please read the full job description in detail to follow the next steps on how to apply.
WHAT WE DO
Joy of Dance promises to provide a welcoming, inclusive environment where individuals of all ages can experience the joy of dance while fostering personal growth, confidence, and a strong sense of community.
We believe dance is about more than technique. It’s about connection, confidence, creativity, and helping people become the best version of themselves.
A BIT ABOUT ME
Hi! I’m Lindsey Hadley, owner and director of Joy of Dance.
I joined the JoD family in 2005 and became the owner in 2011. Since then, I’ve been passionate about creating a studio environment where dancers, families, and staff feel welcomed, supported, challenged, and inspired.
Joy of Dance has grown into a community that truly feels like a second home for many of our dancers and families, and we care deeply about creating a positive experience for every person who walks through our doors.
As our studio continues to grow, I’m looking for a strong operational leader who can help guide our team, support our families, and help move the business forward alongside me.
WHAT WE BELIEVE INA Joyous Experience For All Dancers
Everything we do centers around creating an exceptional experience for our dancers, families, and team members. Every interaction matters.
Innovation
We value creativity, problem-solving, and thinking outside the box. We’re always looking for ways to improve the experience we provide and continue growing as a business.
Make Things Happen
We are solution-oriented people. When challenges arise, we communicate, collaborate, and figure things out together.
Quality Is Key
Attention to detail matters. Excellence is found in the small things.
Growth Personally & Professionally
We believe personal growth and professional growth go hand in hand. We value self-awareness, coachability, leadership development, and a willingness to continue learning.
Team-First Mentality
As part of a small and collaborative team, flexibility, communication, and teamwork are essential. We support each other, step in where needed, and work together to create a positive and sustainable culture.
WHY YOU’LL LOVE WORKING WITH USMake A Difference
Every day, you’ll help create an organized, welcoming, and positive experience for hundreds of dancers and families.
Meaningful Leadership
This role has a real impact. You will help lead the day-to-day operations, team culture, and client experience of the studio.
Grow & Learn
You’ll be challenged to think critically, solve problems independently, and continue growing both professionally and personally.
A Supportive Team Environment
We value genuine relationships on our leadership team. We care about each other as people, not just coworkers, and we believe trust and connection create stronger collaboration.
At the same time, we believe healthy communication, accountability, professionalism, and mutual respect are essential to maintaining a strong team culture.
Fun & Purposeful Work
This is a fast-paced, high-energy environment full of creativity, movement, laughter, and connection. No two days are exactly the same.
GETTING DOWN TO BUSINESSThe Role — Studio Operations Director
Are you highly organized, proactive, emotionally intelligent, and energized by leading people and managing moving pieces?
Do you enjoy creating structure, solving problems, supporting teams, and helping businesses grow?
Are you someone who can balance warmth with accountability?
If so, keep reading.
We’re looking for a strong operational leader who can help oversee the day-to-day functions of the studio while serving as a trusted leadership presence for our staff, dancers, and families.
This role requires independent thinking, strong communication skills, leadership ability, emotional maturity, adaptability, and a genuine passion for people.
This is not a “yes person” role.
We value thoughtful leadership, honest communication, independent thinking, and respectful collaboration. We want someone who is confident bringing ideas to the table, identifying concerns, asking questions, and helping us continuously improve.
The Studio Operations Director should feel confident making thoughtful day-to-day decisions independently while also knowing when collaboration or escalation is needed.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
The right person for this role is not just great at “getting things done.”
They:
- create systems that make the studio stronger
- communicate proactively instead of waiting until overwhelmed
- delegate effectively and develop others
- lead with warmth AND accountability
- stay calm and solution-oriented in high-pressure situations
- build trust with both staff and families
- think ahead and anticipate needs before problems arise
- can zoom out and prioritize what matters most
- coach others instead of rescuing
- help create operational consistency and stability
This person becomes a trusted leadership presence within the studio and helps create a positive, organized, and supportive environment for both staff and families.
POSITION OVERVIEW
The Studio Operations Director plays a vital role in supporting the day-to-day functions of the studio, leading administrative staff, managing communications, overseeing enrollment, organizing events and performances, contributing to marketing efforts, and ensuring the facility operates at a high standard.
This person is the primary operational leadership presence at the studio during many day-to-day operations and collaborates closely with the Director and Executive Assistant to create an exceptional experience for everyone at Joy of Dance.
KEY RESPONSIBILITIESAdministrative & Office Management
- Manage studio inbox and phone calls with professionalism, warmth, and urgency
- Maintain and improve internal systems and processes using Asana and other software platforms
- Coordinate seasonal calendars, studio logistics, and event planning
- Collaborate with the Executive Assistant to ensure smooth day-to-day operations
- Complete and supervise payroll processing
- Oversee tuition management and support families through billing concerns professionally and compassionately
- Run weekly admin meetings and help facilitate team communication
Staff Leadership & Team Development
- Serve as a leadership presence and go-to person for staff questions and support
- Schedule and conduct reviews for front desk staff
- Onboard and train new office staff and dance instructors
- Support hiring and staff development alongside the Director
- Coach team members with kindness, clarity, and accountability
- Delegate responsibilities effectively and help others grow into leadership
- Help maintain a positive, solution-oriented, and growth-focused team culture
Enrollment & Client Experience
- Oversee trial student follow-up and enrollment systems
- Ensure families receive exceptional customer service and communication
- Troubleshoot and improve automations and workflows
- Identify gaps in the customer experience and proactively improve systems
Marketing & Communications
- Collaborate on marketing strategies and studio promotions
- Help guide communication strategy and client messaging
- Ensure prospective families receive timely and professional communication
- Assist with retention and internal marketing efforts
Events & Performances
- Lead coordination of performances and studio events
- Manage event logistics, scheduling, communications, and vendor coordination
- Oversee event-related operational details including programs, merchandise, music, performance websites, etc.
Building Maintenance & Studio Presentation
- Coordinate cleaning, repairs, and facility upkeep
- Ensure the studio environment remains clean, welcoming, safe, and professional
- Support seasonal decorating and studio presentation
- Help oversee studio technology and operational systems
Inventory
- Monitor inventory levels for studio supplies
- Ensure timely restocking and organization
Studio Operations Director MUST-HAVES
- Strong leadership and delegation skills
- Ability to manage multiple priorities simultaneously
- Comfortable operating in a fast-paced, high-energy environment
- Strong independent thinking and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to give and receive feedback professionally
- Emotionally mature and self-aware
- Ability to communicate capacity concerns proactively before reaching burnout
- Passion for helping others grow and succeed
- Technology-savvy with the ability to quickly learn new systems and software
- Strong organizational skills and attention to detail
- Ability to maintain professionalism while building strong relationships
- Comfortable making decisions independently when needed
- Coachable, adaptable, and growth-oriented
THIS ROLE IS NOT RIGHT FOR YOU IF…
- You avoid difficult conversations or accountability
- You need constant direction and supervision
- You struggle with change, fast-paced environments, or shifting priorities
- You tend to say “yes” to everything instead of communicating honestly
- You dislike leading, coaching, or supporting people
- You prefer working alone without much collaboration
- You resist feedback or personal growth
- You are uncomfortable with technology or learning new systems
- You are looking strictly for a clock-in/clock-out position with minimal emotional investment
- You are unwilling to sign a nondisclosure and employee agreement
THIS ROLE IS PERFECT FOR YOU IF YOU…
- Love leading people while also building systems
- Can balance warmth, empathy, and accountability
- Are proactive and solution-oriented
- Communicate clearly and directly while maintaining kindness
- Know how to delegate even when you could do it yourself
- Enjoy mentoring and helping others grow
- Stay calm under pressure
- Can zoom out and prioritize effectively
- Are highly organized but adaptable
- Thrive in collaborative environments
- Enjoy both personal and professional development
- Take pride in creating exceptional experiences for others
- Want meaningful work where you can truly make an impact
If this is you, put your favorite dessert in the last question on the Google Form.
WHY YOU WANT TO JOIN OUR DANCE FAMILY
- Make a meaningful difference in the lives of dancers and families
- Join a passionate and collaborative leadership team
- Work in an environment where growth, creativity, and innovation are valued
- Build strong relationships with both staff and families
- Be part of a studio culture that values both excellence and joy
- Help shape the future growth of the business
COMPENSATION & GROWTH OPPORTUNITY
This position offers a salary range of approximately $45,000–$65,000 annually, depending on experience, leadership ability, operational skillset, and overall fit for the role.
We are open to shaping this position around the strengths and experience level of the right candidate.
Candidates closer to the $45K-$54K range may:
- Have strong people skills and leadership potential, but less direct management experience
- Be newer to operations leadership or team management
- Require more training and mentorship in systems, delegation, and studio operations
- Excel in customer experience and organization, but still be developing higher-level leadership confidence
- Be transitioning from administrative, retail, hospitality, education, or customer service roles into a larger leadership position
Candidates closer to the $55K–$65K range may:
- Have prior leadership or operations management experience
- Be highly confident delegating, coaching, and managing teams
- Have experience building systems and improving operational workflows
- Be comfortable independently managing day-to-day business operations
- Demonstrate strong emotional intelligence, communication skills, and leadership maturity
- Have experience handling scheduling, staff accountability, customer issues, and event logistics at a high level
- Require minimal oversight after onboarding and training
We care deeply about finding the right person and leadership fit, not just checking boxes on a resume.
MY LAST WORDS
This is a long-term leadership position.
As our studio continues to grow, the Studio Operations Director will play a major role in helping create stability, structure, leadership, and exceptional experiences for both our staff and our families.
I’m looking for someone who cares deeply about people, communicates honestly, leads thoughtfully, and is excited to grow alongside our team for years to come.
If you’ve read this and feel energized instead of intimidated, I’d love to learn more about you.
HOW TO APPLY
Please fill out the form below and wait for the next steps:
https://docs.google.com/forms/d/e/1FAIpQLSf1OQivk_xjyprBLj1Z-VS9NQHmGMLToUm_vLQuxhqkemOLUA/viewform
General working hours are primarily Monday–Friday daytime hours with flexibility in start/end times. Some evenings and weekends throughout the season are required, as well as Saturday on-call days every 3 weeks (this includes answering new inquiries and filling in on Saturdays if someone calls out and we can’t find a sub). Work-from-home flexibility will also be available depending on responsibilities and studio needs.
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Ability to Commute:
Ability to Relocate:
- Lee, NH 03861: Relocate before starting work (Required)
Work Location: Hybrid remote in Lee, NH 03861
