Top 1 Technology support assistant Jobs in Sturbridge, Ma

Technology Support Assistant
North Brookfield Public Schools —North Brookfield, MA
- Full-time
- Google Workspace
- Entry level

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IT Systems Technician
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Provide technology support to end-users, troubleshooting incident requests and delivering technical training with excellent customer service.
$27 - $34 an hour
IT Systems Technician
Uline —Plainfield, CT
Provide technology support to end-users, troubleshooting incident requests and delivering technical training with excellent customer service.
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Technology Support Assistant

North Brookfield Public Schools -
North Brookfield, MA

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Job Details

Full-time

Qualifications

Equipment service recordkeeping
Desktop computer repair
Google Workspace
Network troubleshooting
Smartphone (troubleshooting support)
Educational administrative software
Assisting students with technology
Laptop (troubleshooting support)
Hardware maintenance
Student information system
Incident Escalation
Printer (troubleshooting support)
Internal employee customer service
Maintenance records management
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Hardware configuration
Resolving technical support tickets
Technical customer support for office equipment
System deployment
Desktop administration
Equipment inventory management
Escalation handling
Peripheral hardware support
Entry level
Mobile devices

Full Job Description

Serve as the first point of contact for technology support requests.Troubleshoot and resolve basic hardware, software, printer, Chromebook, iPad, and network connectivity issues.Assist with device deployment, inventory management, and equipment maintenance.Support staff and students with Google Workspace, Microsoft applications, student information systems, and other district software platforms.Set up and configure computers, mobile devices, peripherals, and classroom technology.Document support requests and maintain accurate records of work completed.Escalate complex technical issues to the Technology Director as appropriate.Assist with technology projects, system upgrades, and summer maintenance activities.Provide courteous and professional customer service to all stakeholders.Perform other duties as assigned by the Technology Director or Superintendent.

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Technology Support Assistant

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