Customer Service Manager I-II
Entergy Corporation —Stuttgart, AR
- Overtime
- Hybrid work
- Public speaking
- Mid-level
- Project management
12d
Key Account Manager - Critical Industries
Industrial Connections & Solutions LLC —Stuttgart, AR
- $119,000 - $190,400 a year
- Full-time
- Remote
- Marketing
- Engineering
- Travel
- Health savings account
- AD&D insurance
Quick Apply
12d
Application Engineering Manager, Electrification Services
ABB Inc. —Stuttgart, AR
- $142,500 - $228,000 a year
- Full-time
- Remote
- 5 years
- Travel
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
13d
Strategic Segment Proposal Engineer
Industrial Connections & Solutions LLC —Stuttgart, AR
- $100,500 - $160,800 a year
- Full-time
- Remote
- Microsoft Outlook
- 5 years
- Engineering
- Health savings account
- AD&D insurance
Quick Apply
Commercial Proposal Engineer
Industrial Connections & Solutions LLC —Stuttgart, AR
- $79,800 - $127,680 a year
- Full-time
- Remote
- Microsoft Outlook
- 5 years
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
12d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree
12d
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree
12d
Account Manager - Flexible Packaging
SPR PACKAGING LLC —United States
- 5 years
- Mentoring
- Contracts
Quick Apply
Network Engineer - Senior
Gridiron IT Solutions LLC —United States
- $125,000 - $175,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Travel
- Health savings account
- AD&D insurance
Quick Apply

Related jobs to explore

Based on your search for technical account manager

LOGISTICS PROFESSIONALS Operations | Capacity | Account Management | Sales
LTB Logistics —Little Rock, AR
Prospecting through calls, email, referrals and networking. Strong Capacity candidates are persistent, persuasive, commercially aware and comfortable making a…
$40,000 - $45,000 a year
Quick Apply
Account Manager
Industrial Electronic Supply, Inc. —Little Rock, AR
Valid driver's license with clean driving record. Degree in engineering, industrial distribution, or related field (or equivalent experience).
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Account Manager - Sales
TS Tech —Reynoldsburg, OH
Interpret technical drawings and program requirements to support quoting and feasibility analysis. Bachelor’s degree in Business, Supply Chain, Finance,…
Territory Sales Manager
igus, Inc —Columbus, OH
Bachelor's degree preferred; Engineering, Business, or a related technical field is a plus. As a Territory Sales Manager, you'll develop new business,…
$70,000 - $75,000 a year
Quick Apply
6d

Show more jobs in cities nearby

I want to receive the latest job alert for technical account manager in stuttgart, ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical account manager jobs near stuttgart, ar

Account Manager jobs in Rockwall, TX

Technical Sales Manager jobs in Lakeland, FL

Technical Writer jobs in Massachusetts

Career Technical Education Teacher jobs in New Jersey

Sales jobs in Champaign, IL

Funeral Sales jobs in Florida

Technical Sales Manager jobs in Santa Barbara, CA

Technical Sales Manager jobs in San Diego, CA

Account Manager jobs in Oklahoma City, OK

Junior Account Executive jobs in New York, NY

Account Manager jobs in Frisco, TX

Account Manager jobs in Gainesville, FL

Account Manager jobs in Lakeland, FL

Account Manager jobs in Salt Lake City, UT

Senior Account Clerk jobs in New York State

Retail Store Manager jobs in Dallas, TX

Proposal Engineer jobs in Utah

Proposal Engineer jobs in Bellevue, WA

Electrical Engineer jobs in Los Angeles, CA

Entry Level Software Engineer jobs in Boulder, CO

Customer Service Manager I-II

Entergy Corporation -
Stuttgart, AR

Apply Now

Job Details

12 days ago

Qualifications

Customer communication
Customer relationship building
Project management
Task assignment
Delegation

Full Job Description

Posting End Date:

Work Place Flexibility: Hybrid

Legal Entity: Entergy Arkansas, LLC

This position will be filled as a Customer Service Manager I-II depending on relevant experience.

JOB SUMMARY/PURPOSE

Responsible for establishing, maintaining, and fostering relationships with all customers within the assigned territory including local governmental and community stakeholders, business customers, and C&I Middle Market customers. Responsibilities include owning the customer experience, resolving issues and complaints, driving up customer satisfaction, and identifying growth opportunities. The network for this position is in Stuttgart, AR and serves industrial customers in the surrounding area that may include Pine Bluff.

JOB DUTIES/RESPONSIBILITIES

Actively manage and perform regular site visits with a portfolio of assigned managed account customers and build relationships with key contacts.
Provide technical advice and information to customers on energy related issues (rates, energy management, power quality, power reliability, electro technologies, etc.).
Promote and sell products and services to support Entergy’s growth goals and to meet customer sustainability objectives.
Develop and maintain targeted relationships with political and key community constituents, influential civic associations, and small business leaders in the region.
Manage municipal franchises within the assigned region including community development, local area economic development & strategic marketing plans.
Resolve escalated customer issues from the Arkansas Public Service Commission, executive complaints, phone center, media, etc. working with customer service support group.
Responsible for media response, communications, and other public facing communications within the assigned region.
Responsible for external facing storm communications and emergency response.
Provide leadership and coordination between operations and engineering departments to provide seamless service to customers and external constituents.
Responsible for strategic outreach, managing a portfolio of managed accounts, community development, promoting company products and services, managing local media, issue resolution, and driving exceptional customer satisfaction.

MINIMUM REQUIREMENTS

Minimum education required of the position

Requires a college or university degree in related field or the equivalent technical work experience. Engineering or technical degree preferred.

Minimum experience required of the position

CSM I - Bachelor's degree and minimum 1+ years of experience in customer service, engineering, or operations OR in lieu of degree minimum 5+ years of experience in customer service, engineering, or operations is required.

CSM II - Bachelor's degree and minimum 3+ years of experience in customer service, engineering, or operations OR in lieu of degree minimum 7+ years of experience in customer service, engineering, or operations is required.

Minimum knowledge, skills and abilities required of the position

Excellent relationship building, communication, and presentation skills, with media & public speaking experience; Self-starter, with strong project management ability; Strong organizational agility with the ability to delegate work and maintain focus on external role for the region; Must possess a strong understanding of operations, service requirements, regulatory regulations, company policies; Requires after hours & weekend availability during normal operations and extended support during storm events.

Any certificates, licenses, etc. required for the position

None

#LI-MS1

Primary Location: Arkansas-Stuttgart Arkansas : Stuttgart || Arkansas : Forrest City || Arkansas : Helena
Job Function: Corporate
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 124286
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Apply Now

Refine Your Search

technical account manager jobs in stuttgart, ar

Customer Service Manager I-II

Key Account Manager - Critical Industries

Application Engineering Manager, Electrification Services

Strategic Segment Proposal Engineer

Commercial Proposal Engineer

Construction Technical Specialist - Autodesk FORMA ( ACC )

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Account Manager

Account Manager

Account Manager - Flexible Packaging

Network Engineer - Senior

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for technical account manager in stuttgart, ar

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected