Top 79 It support Jobs in Suffolk Va

Service Desk SRM Technician (NNPI/SIPR)
Leidos —Norfolk, VA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
1d
Desktop Support Technician
Leidos —Norfolk, VA
- $26 - $29 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
10d
SMIT Service Desk RDM Tier 2 Technician
Leidos —Norfolk, VA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Information Systems Desktop Technician
Portsmouth Redevelopment & Housing Authority —Portsmouth, VA
- $50,000 - $55,000 a year
- Part-time
- Computer Science
- Computer literacy
- Office
Quick Apply
Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
Helpdesk Technician
MCH Consulting Services LLC —Suffolk, VA
- Full-time
- Warehouse
- Entry level
Quick Apply
IT Support
MOTO Technology Services, LLC —Virginia Beach, VA
- $40,000 - $46,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
12d
Engineer, IT Support
Harbor Group Management Company —Norfolk, VA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Commuter assistance
- Paid parental leave
Quick Apply
Technology Support Specialist
Portsmouth Public Schools —Portsmouth, VA
- $23.24 - $29.61 an hour
- Online Application
- Research
- Mid-level
- Windows
- Retirement plan
Quick Apply
Information Technology Technician (Helpdesk)
The Port of Virginia —Norfolk, VA
- Background check
- Microsoft Excel
- Microsoft Outlook
1d
Information Technology Technician (Helpdesk)
COMMONWEALTH OF VIRGINIA DBA VIRGINIA PORT A —Norfolk, VA
- $25.37 - $31.72 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
19h
Support Technician (Onsite)
Layer 9 —Suffolk, VA
- $55,000 - $65,000 a year
- Full-time
- Clean driving record
- Dental office
- HIPAA
Quick Apply
Helpdesk Administrator
Native American Technology —Suffolk, VA
- $61,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- 2 years
Quick Apply
System Support Specialist (IT/Interior Communications)
D9Tech Resources, LLC —Norfolk, VA
- $28.83 - $34.62 an hour
- Full-time
- Mid-level
- In-person
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Specialist, DC Technical Support
Dollar Tree —Chesapeake, VA
- $28 - $30 an hour
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
APC Technician/Data Analyst I
INIT Innovations in Transportation, Inc. —Chesapeake, VA
- $58,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- SQL
Quick Apply
5d
Service Desk Analyst IV
IMIA, LLC —Portsmouth, VA
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Office
- Windows
Quick Apply
3d
Help Desk Technician - Overnight - Top Secret
PROSOFT —Portsmouth, VA
- $65,000 - $68,000 a year
- Overnight shift
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
IT Technician
Hampton University —Hampton, VA
- $40,000 - $42,000 a year
- Full-time
- Computer Science
- Windows
- University
- Disability insurance
- Dental insurance
Computer Technician
SEACORP —Norfolk, VA
- Holidays
- Laboratory
- Word processing
- Office
- AD&D insurance
- Paid holidays

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it support jobs near suffolk va

Service Desk SRM Technician (NNPI/SIPR)

Leidos -
Norfolk, VA

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Job Details

Full-time
1 day ago

Qualifications

Knowledge management
Customer communication
High school diploma or GED
DoD 8570
Computer networking
HP Service Manager
CompTIA Security+
Technical Proficiency
PowerShell
Ticketing system technical support

Full Job Description

Description

The SMIT Service Desk SRM Team has an opening for an experienced technician to work in our Norfolk, VA office. The Service Request Management teams receive a wide variety of requests from Contract Technical Representatives (CTR) including access to applications, software enhancements, computer upgrades and new mobile phones. These types of requests are categorized as a ‘request for service’ and the Service Request Management teams identifies the process to handle service requests as ‘request fulfillment’.

Primary Responsibilities:

As a Service Desk SRM Technician, you will:

Create and update computer objects in Microsoft Active Directory.
Create and update functional accounts and mailboxes in Microsoft Active Directory.
Support administration of network share folders through the addition and removal of share administrators.
Reactivation/deactivation of user accounts including the transfer of user mailbox and data.
Addition and removal of VIP and EVIP status including storage increase/decrease, mailbox transfers, and profile updates.
Answer internal and external customer inquiries concerning submitted Service Requests via either by email or telephone.
Schedule Field Service to perform a customer's requested move within a site.
Take action on any customer issue and or coordinate the escalation of the issue to the applicable internal team for corrective action.
Successfully resolve technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
Proactively assist customers to avoid or reduce problem occurrence.
Participates in projects for process or quality improvements.

Basic Qualifications:

High school education or equivalent and 1-3 years general experience, or equivalent combination of experience and college level education
Minimum of 6 months of tenure with the NMCI Service Desk
Individuals on a Performance Improvement Plan or Attendance Warning will not be considered
8570 certification - CompTIA Security +CE
Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role.
Ability to attain Flank Speed Tier 1.5 qualification within 30 days.
Superior skills in both written and verbal communication.
Proficiency with Microsoft PowerShell
Strong problem-solving skills.
Advanced knowledge of computer and networking technology.
Ability to effectively document issues, troubleshooting steps, and resolutions implemented.
Understands NMCI internal structure, processes and tools.
Proficient with HPSM ticketing and Knowledge Management System.
Must be a US Citizen.
Able to work assigned shifts as needed, including overnights and weekends.

Preferred Qualifications:

Candidates Bachelor's degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk

Candidates with fewer than 4 attendance occurrences in a rolling 90-day period
Candidates with strong metrics in PAR and AHT
Proactive learner who takes ownership of their own growth and career development

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

July 27, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

it support jobs in suffolk va

Service Desk SRM Technician (NNPI/SIPR)

Desktop Support Technician

SMIT Service Desk RDM Tier 2 Technician

Information Systems Desktop Technician

Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)

Helpdesk Technician

IT Support

Engineer, IT Support

Technology Support Specialist

Information Technology Technician (Helpdesk)

Information Technology Technician (Helpdesk)

Support Technician (Onsite)

Helpdesk Administrator

System Support Specialist (IT/Interior Communications)

Specialist, DC Technical Support

APC Technician/Data Analyst I

Service Desk Analyst IV

Help Desk Technician - Overnight - Top Secret

IT Technician

Computer Technician

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