Top 13 Client success Jobs in Sumner, Wa

Client Relationship Associate - Seattle
FusionTek —Federal Way, WA
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Manager, Customer & Dealer Success
Digital Control Inc. —Kent, WA
- $131,600 - $175,300 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid holidays
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Customer Support Manager
Check Out My Card LLC —Algona, WA
- $87,000 - $120,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
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Client Success Manager
Snap Finance —Tacoma, WA
- Full-time
- Mid-level
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Customer Service Representative
Kanon Electric —Milton, WA
- $18 - $22 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Health insurance
- Dental insurance
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Customer Service Coordinator
Penske Truck Leasing and Logistics —Kent, WA
- $28.50 an hour
- ASE Certification
- Ability to walk for extended periods
- Pass drug screening
Customer Solutions Representative
BradyPLUS —Kent, WA
- $19 - $25 an hour
- Full-time
- Background check
- Ability to sit for extended periods
- Fair chance
- Disability insurance
- Health insurance
Quick Apply

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Client Relationship Associate - Seattle

FusionTek -
Federal Way, WA

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Customer relationship building
Managing clients in a customer support role
Business development
B2B business model
Risk management
B2B
CRM system proficiency
Cross-functional collaboration
Technical Proficiency
Project stakeholder communication
Cross-functional communication

Full Job Description

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Client Relationship Associate who embodies our core values:

Teamwork: We achieve our goals collaboratively.
Growth Mindset: We are focused on continuous improvement for our team members and our clients.
Integrity: We operate with transparency and prioritize the needs of our clients.
Ownership: We take responsibility for our work and ensure commitments are fulfilled.

As a Client Relationship Associate, you’ll be the face of FusionTek for a dedicated portfolio of clients, a trusted partner they can count on. You’ll learn the ins and outs of account management, client advocacy and service delivery from experienced mentors, with real ownership and impact from day one. If you’re eager to build a career in client success, love solving problems, and want a team that’s invested in teaching you the ropes, this role was built for you!

This position is listed as Hybrid — primarily remote with occasional travel to client meetings/events. Greater Seattle area residents only.

Here's what you'll be doing:

Champion your clients — serve as their primary point of contact, ensuring they always feel heard, supported, and valued.
Drive retention and growth — build relationships that lead to long-term renewals and identify opportunities to expand the value FusionTek delivers.
Keep a pulse on account health — proactively spot risks, resolve recurring issues, and develop action plans before small problems become big ones.
Bridge the gap between client and company — bring client feedback to internal teams so we can continuously improve service delivery.
Coordinate seamlessly across teams — partner with Project Managers, Sales, and Leadership to move initiatives forward and keep clients informed.
Manage the details that matter — maintain accurate client documentation, account records, and technical configurations.
Show up where it counts — conduct virtual or onsite client visits as needed to strengthen relationships and support key moments.

Requirements

Experience & Qualifications

Business-to-Business experience — prior experience working with business clients in a customer service or business development role
Greater Seattle Area resident

Technical Skills

Strong communication skills — ability to translate technical concepts into clear, accessible language for non-technical stakeholders
Proactive problem-solving — identifies risks early, builds action plans, and follows through independently
Cross-functional collaboration — works effectively with technical, sales, and project management teams
CRM proficiency — experience with tools like AutoTask, ConnectWise, or similar platforms
Self-management in a remote/hybrid environment — strong organizational habits and reliable follow-through
Technical literacy in server technologies, network infrastructure, and cloud technology is a plus — working understanding of these technologies to speak confidently with both clients and internal technical teams is a plus, but not required

Benefits

At FusionTek, we truly believe our people are our most valuable asset. That’s why we’re proud to offer:

Competitive salary: $65,000 – $80,000 per year
Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
Comprehensive coverage: Medical, Dental and Vision plans
401(k) plan with 4% company matching and immediate vesting
Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
Educational reimbursement for certification tests and access to company-supplied training resources
Team culture: Fun events and opportunities to connect with colleagues

Quick Apply

Refine Your Search

client success jobs in sumner, wa

Client Relationship Associate - Seattle

Manager, Customer & Dealer Success

Customer Support Manager

Client Success Manager

Customer Service Representative

Customer Service Coordinator

Customer Solutions Representative

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