Top 287 Help desk Jobs in Sunnyvale, Ca

IT Branch Support Specialist
Merge IT —Menlo Park, CA
- $22 an hour
- Contract
- Background check
- Clean driving record
- English
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2d
IT Field Support Specialist I
Griffin Resources —San Jose, CA
- $50,000 - $80,000 a year
- On call
- Azure
- English
- 3 years
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Field Tech II
Compucom —San Jose, CA
- $20.25 - $27.00 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
IT Move Technician
EMR CPR LLC —Santa Clara County, CA
- $18 - $20 an hour
- Part-time
- High school diploma or GED
- Travel
- US work authorization
- Paid training
- Employee discount
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4h
Full Time IT Support Technician – Help Desk Position - Burlingame
TRS Consulting IT Services, Inc. —Burlingame, CA
- From $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
- Paid holidays
- Health insurance
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Desktop Support
Atomic Machines —Santa Clara, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
9d
IT Support Specialist
Telink Micro LLC —Santa Clara, CA
- $56,538.71 - $74,089.63 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- 401(k)
- Paid time off
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1d
IT Support Specialist
Fujitsu —Santa Clara, CA
- $30 - $40 an hour
- Part-time
- Google Workspace
- Office
- Windows
IT Services Technician
SpaceXAI —Palo Alto, CA
- $90,000 - $110,000 a year
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
11d
Technical Support Analyst
Accenture —Mountain View, CA
- $30.13 - $40.13 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Applications Support Engineer
Patelco Credit Union —Dublin, CA
- $115,032 a year
- Full-time
- Computer Science
- 5 years
- Salesforce
- Paid holidays
- Health insurance
Information Technology Support Technician I (Temporary Substitute)
Ohlone College —Fremont, CA
- $38.23 - $42.16 an hour
- Temporary
- Writing skills
- ERP systems
- Office
- Dental insurance
- Vision insurance
2d
Temp IT User Support Specialist
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Temporary
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Help Desk Engineer
C3 AI —Redwood City, CA
- $85,000 - $109,000 a year
- Mid-level
- Windows
- Microsoft Office
Technical Support Analyst
Logic —Mountain View, CA
- $30.13 - $40.13 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Desktop Support Technician, IT Operations
Tesla —Palo Alto, CA
- $24.00 - $52.80 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Commuter assistance
- Health savings account
ITS Support Engineer I
Amazon.com Services LLC —Sunnyvale, CA
- $28 - $49 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- AD&D insurance
- Health insurance
Desktop Support Analyst
HEADWAY TECHNOLOGIES INC —Milpitas, CA
- $26 - $33 an hour
- Full-time
- Azure
- Writing skills
- Mid-level
IT Specialist
RapidFort, Inc. —Sunnyvale, CA
- $70,000 - $80,000 a year
- Google Workspace
- Computer science
- Computer Science
Quick Apply
IT Support Analyst
ID.me —Mountain View, CA
- $89,918 - $104,880 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply

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help desk jobs near sunnyvale, ca

IT Branch Support Specialist

Merge IT -
Menlo Park, CA

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Job Details

Contract
$22 an hour
2 days ago

Qualifications

Incident report management
Incident management software
English
Driver's License
Driving
Customer support ticket management
Ticketing system technical support

Full Job Description

Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Menlo Park, CA 94025 with up to 2 hours of travel daily. Please see below for full details-

Job Notes:

-- 6-12+ month contract / extensions and perm conversation are possible, but not guaranteed.

-- Onsite in Menlo Park, CA 94025

-- Travel required several days per week up to 2 hours away from Menlo Park.

-- Reliable transportation, valid driver's license, and insurance required. All travel is reimbursed.

-- Drug & Background required.

Pay Rate = $22 w2 per hour + benefits

Job Description:
You will provide hardware and asset management support and service to branches that do not have dedicated IT support resources onsite. Efforts include hardware incident support, asset management, and IMAC (Install/Move/Add/Change).

Under this service, techs will travel to sites without dedicated IT support resources. The sites assigned for travel are within a 2-hour drive from Menlo Park, CA. You will use your own personal vehicle for all travel.

Required Qualifications:

Must have own vehicle, driver's license, insurance and clean driving record.
Due to role being client facing, role requires professional behavior, good English communication, interpersonal and customer care skills.
Ability to work under pressure and on tight time scales.
Experience using helpdesk ticketing application.
Preferred financial/banking support experience.
Ability to keep accurate records and detailed notes.

Responsibilities:

Scan all hardware onsite and in secure storage on monthly/quarterly basis
Up-keep of Asset Inventory Database
Experience supporting mobile phones/tablets/laptops
Escalation from helpdesk for hardware support.
Provide support for operating system drivers, software and firmware.
Ensure policies and procedures are followed, communicated, and adhered to.
Interacting with other support groups (local and global) within the firm across multiple platforms
Recording and/or manage all Incidents and Requests in ticket tracking system.
Participating in required training programs and adhere to OI's with acknowledgement.
Be proactively responsive to multiple mediums of communication platforms such as email and MS Teams
Image/re-image computers, configure IP, phones and mobile phones
Hardware inventory management ensuring stock levels are constantly monitored
Hardware request and receipt through internal ordering system
Manage/oversee housekeeping on IT rooms
Manage client expectations
Comm Room patching
Evaluate user requests and requirements and recommend effective technological solutions
Work across lines of service to ensure a coordinated approach to providing support for the customer
Actively participate in program of continuous service improvement taking ownership of actions that deliver results.
Manage/oversee hardware decommissioning events
Ensure that policies/guidelines related to Overtime and Expenses are adhered to as well as all local guidelines for cost control

Why Work with Merge IT?
We don’t just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.

Let’s Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: https://compiled.social/MergeITLLC. You’ll be the first to know when that perfect role opens up.

Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.

Your next opportunity starts here. Let’s make it happen.

Pay: $22.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in sunnyvale, ca

IT Branch Support Specialist

IT Field Support Specialist I

Field Tech II

IT Move Technician

Full Time IT Support Technician – Help Desk Position - Burlingame

Desktop Support

IT Support Specialist

IT Support Specialist

IT Services Technician

Technical Support Analyst

Applications Support Engineer

Information Technology Support Technician I (Temporary Substitute)

Temp IT User Support Specialist

IT Help Desk Engineer

Technical Support Analyst

Desktop Support Technician, IT Operations

ITS Support Engineer I

Desktop Support Analyst

IT Specialist

IT Support Analyst

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