Company Background:
Del Conca USA is a leading manufacturer of residential and commercial porcelain tiles and outdoor pavers, proudly producing our products in the USA at our state-of-the-art factory. The Del Conca Group is one of the most significant industrial entities in the Italian ceramic tile industry, comprising four manufacturing companies – Ceramica Faetano, Ceramica del Conca, Pastorelli, and Del Conca USA Inc. – a business corporation – Produco – and the Cino Mularoni Foundation, which is dedicated to social and cultural initiatives. Today, the Del Conca Group is recognized internationally for the superior quality of its products, the excellence of its service, its innovative capabilities, and the distinguished design it offers. After years of substantial investments in production capacity and global sales growth, the Del Conca Group has established itself as one of the leading and most important ceramic tile groups in Europe.
The planning and design of each collection is conceived and carried out in Italy, in the Group’s own research facility. An across-the-board creative process, the fruit of intensive teamwork involving designers, laboratory, and quality technicians to ensure uniquely distinctive products; all made in the USA at the high-tech facility in Loudon, TN, the latest proud achievement of the Del Conca Group.
Position Summary:
The Production Shift Supervisor is responsible for overseeing all aspects of plant operations during the varied hours and weekend operations of a 24 x 7 manufacturing facility (12-hour schedule with rotating days off | The rotating shifts are: 6pm to 6am, 2pm to 2am and 9pm to 9am). The Production Shift Supervisor actively manages both people and processes to ensure safety, quality, overall equipment effectiveness, and operator productivity. This position communicates issues to Department Managers, Plant Manager, HR Manager, and Team Leaders as applicable.
Essential Duties and Responsibilities:
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Enforce health, safety, and environmental regulations and adhere to SOPs and company practices/guidelines.
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Direct and coordinate the activities of associates engaged in all areas (departments) of the manufacturing plant (up to 30 associates).
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Communicate clearly, concisely, and consistently with Team Leads, Production Supervisors, and Managers.
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Plan and establish work assignments and production sequences to meet production goals.
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Ensure all operations run consistently to standard with a focus on high quality and high capacity.
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Monitor associate performance and provide feedback, coaching, and training.
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Coach and consistently apply associate relations policies.
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Oversee training of production personnel to perform work assignments safely and efficiently.
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Utilize automated timekeeping and HR systems for accurate accounting of work hours.
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Review and approve vacations, time off, and disciplinary actions; ensure timely communication to payroll.
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Prepare and conduct performance evaluations and issue disciplinary actions.
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Coordinate maintenance activities on manufacturing equipment and/or process improvement initiatives.
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Consistently enforce company policies.
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Perform other duties as assigned.
Qualifications:
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A.S. or B.S. degree in a related field is highly preferred; High School Diploma or GED required.
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Minimum of 3 years of related experience; supervisory/management experience strongly preferred.
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Experience in developing, implementing, and documenting procedures.
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Proficient in Microsoft Office applications.
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Experience with WMS systems such as AS400 and SAP is preferred.
Competency:
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Leadership: Provides clear direction and support team members.
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Quality Focus: Maintains high standards for product quality and operational efficiency.
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Training & Development: Effectively trains and mentors associates.
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Safety Awareness: Promotes and enforces safety practices and PPE usage.
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Communication: Clearly communicates with team members and supervisors.
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Problem-Solving: Identifies and resolves operational and personnel issues.
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Organization: Maintains orderly work areas and ensures supply availability.
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Dependability: Demonstrates reliability in attendance and task completion.
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Technical Knowledge: Understands Rectify equipment, software, and procedures.
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Adaptability: Responds effectively to changing priorities and production needs.
Physical Demands:
Reasonable Accommodation Statement
The requirements listed in this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job in accordance with the Americans with Disabilities Act Amendments Act (ADAAA).
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Stand and walk for extended periods on concrete floors.
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Use hands to handle tools, equipment, and products.
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Reach, bend, stoop, kneel, or crouch to perform tasks.
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Climb stairs or platforms to access equipment.
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Lift, carry, push, and pull materials up to 60 pounds.
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Tolerate exposure to noise, dust, and elevated temperatures.
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Maintain good vision and depth perception for equipment monitoring.
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Communicate clearly in a production environment.
Work Environment:
The work environment includes exposure to hot and cold temperatures, dust, and noise typical of a manufacturing facility. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Noise levels are generally moderate.
