Top 1220 Representative, customer service i Jobs in Syracuse, Ny

Operational Analyst - Information Technology
Solvay Bank —Syracuse, NY
- $23 - $27 an hour
- Computer literacy
- Writing skills
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
Member Contact Center Representative I
Empower Federal Credit Union —Syracuse, NY
- $19.76 - $29.63 an hour
- Full-time
- Hybrid work
- Background check
- Word processing
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Patient Access Representative
Crouse Hospital —Syracuse, NY
- $19.89 - $31.85 an hour
- Part-time
- Hospital
- Customer service
- HIPAA
- Dental insurance
- Flexible spending account
Customer Service Rep 2
National Grid —Syracuse, NY
- $22.46 - $23.72 an hour
- Overtime
- Bilingual
- Research
- High school diploma or GED
- Paid training
- Health insurance
3d
Technical Support Representative II (M-F 11am - 7:30pm)
Baxter —Skaneateles Falls, NY
- $52,800 - $72,600 a year
- Monday to Friday
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
Clinical Research Assistant
Associated Medical Professionals —Syracuse, NY
- $18 - $24 an hour
- Full-time
- Surgery
- Computer literacy
- Medical office experience
- Health savings account
- Health insurance
Afterschool LEAPS Program Sentry
YMCA of Central New York —Syracuse, NY
- $33 an hour
- Part-time
- Background check
- Ability to lift 50 pounds
- Children
Patient Access Representative - Per Diem
St. Joseph's Health —Syracuse, NY
- $18.46 - $24.86 an hour
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
Patient Service Representative
Crouse Medical Practice —Syracuse, NY
- $15.50 - $20.00 an hour
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative
Eaton —Syracuse, NY
- $47,000 - $69,000 a year
- Hybrid work
- Background check
- Bachelor's degree
- Fair chance
- Retirement plan
Customer Service Representative
SYR events —Syracuse, NY
- $25.04 - $30.15 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
Quick Apply
9h
Front Desk Agent
Holiday Inn Express East Syracuse —East Syracuse, NY
- $17.00 - $18.50 an hour
- Part-time
- Inventory management
- Computer literacy
- Hotel
- Paid training
- Health insurance
Quick Apply
5d
Self-Direction Staff - Com Hab
Empowering People's Independence(EPI) —Syracuse, NY
- $28 - $30 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Member Service Representative I (Part Time)
AmeriCU Credit Union —Liverpool, NY
- $19.84 - $24.80 an hour
- Part-time
- Office
- Organizational skills
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Member Service Representative I
AmeriCU Credit Union —Syracuse, NY
- $19.84 - $24.80 an hour
- Overtime
- Office
- Organizational skills
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Specialist 1
Community Financial System, Inc. —Syracuse, NY
- $21.75 - $30.50 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Full-Time Loss Prevention Supervisor
KOHLS —Fayetteville, NY
- $22.25 - $34.50 an hour
- Full-time
- Customer service
- Writing skills
- Mid-level
- Disability insurance
- Dental insurance
Inside Sales Specialist
American Steel and Aluminum LLC —Liverpool, NY
- $70,000 - $90,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
Regional CDL A Driver
Speed Global Services —Syracuse, NY
- $0.60 per mile
- Full-time
- Dedicated
- Hazmat Endorsement
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Childcare Lead Teacher
YMCA of Central New York —Liverpool, NY
- $17.50 an hour
- Part-time
- Background check
- Mid-level
- Fingerprint clearance

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Operational Analyst - Information Technology

Solvay Bank -
Syracuse, NY

Quick Apply

Job Details

$23 - $27 an hour

Benefits

Health insurance
Dental insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an opportunity as part of our Information Technology team.

Operational Analyst – Information Technology

The Operational Analyst is an entry‑level role responsible for supporting daily technology operations within the Bank’s production environment. This role combines computer operations, first‑level help desk triage, and IT documentation maintenance. The ideal candidate is detail‑oriented, eager to learn, and comfortable working in a structured environment with established processes.

Qualified individuals will have a basic understanding of computer systems, networks and common business applications as well as the ability to learn banking systems, security requirements and operational processes. Strong attention to detail, ability to follow structured procedures, clear communications skills and a customer service mindset are required. Associates degree or technical certification preferred.

For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more.

Internal applications must be submitted by 8/5/2026

Solvay Bank is an EOE/AA/Disability/Veteran

https://dol.ny.gov/system/files/documents/2023/06/p690-your-rights-as-an-employee-to-express-breast-milk-at-work-.pdf

https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Position Title: Reports To:

Operational Analyst – Information Technology VP, Information Technology Manager

POSITION SUMMARY:

The Operational Analyst is an entry level role responsible for supporting daily technology operations within the bank’s production environment. This role combines computer operations, first level help desk triage, and IT documentation maintenance. The ideal candidate is detail oriented, eager to learn, and comfortable working in a structured environment with established processes.

JOB RESPONSBILITIES:

Computer & Core Operations:

Monitor scheduled jobs and batch processing across core banking systems and supporting platforms
Perform routine system checks to ensure availability, accuracy, and timely completion of operational tasks
Identify and escalate exceptions, failed jobs, or system alerts according to established procedures
Maintain operational logs, runbooks, and daily checklists in alignment with audit and compliance standards

Help Desk Triage & User Support:

Serve as the first point of contact for internal employees requesting IT assistance
Perform initial troubleshooting for issues, access problems, and common banking application errors
Create and document tickets with clear details for escalation to support teams
Provide basic guidance on bank‑approved software, security practices, and access procedures

Documentation Review & Cleanup:

Review existing IT procedures, runbooks, and knowledge base articles for accuracy and completeness
Update documentation to reflect current systems, workflows, and compliance requirements
Standardize formatting and ensure alignment with bank documentation standards and audit expectations
Collaborate with senior IT staff to validate technical content and ensure consistency across departments
Other duties as assigned

QUALIFICATIONS:

Basic understanding of computer systems, networks, and common business applications
Strong attention to detail and ability to follow structured procedures
Clear communication skills and a customer‑service mindset
Ability to learn banking systems, security requirements, and operational processes

SKILLS:

Experience with IT ticketing systems (ServiceNow, ServiceDesk, Jira, etc.)
Exposure to batch‑processing or mainframe environments
Exposure to banking software (Fiserv, Finastra, FIS, etc.)
Familiarity with ITIL concepts or service‑management frameworks
Interest in automation, scripting, or process improvement

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required; associate degree or technical certification preferred

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Occasional lifting of equipment up to 40 pounds. Ability to travel between Bank locations as needed. Availability to respond to after-hours technology emergencies when needed.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is moderate.

Non-Exempt 7-2026

Quick Apply

Refine Your Search

representative, customer service i jobs in syracuse, ny

Operational Analyst - Information Technology

Member Contact Center Representative I

Patient Access Representative

Customer Service Rep 2

Technical Support Representative II (M-F 11am - 7:30pm)

Clinical Research Assistant

Afterschool LEAPS Program Sentry

Patient Access Representative - Per Diem

Patient Service Representative

Customer Service Representative

Customer Service Representative

Front Desk Agent

Self-Direction Staff - Com Hab

Member Service Representative I (Part Time)

Member Service Representative I

Help Desk Specialist 1

Full-Time Loss Prevention Supervisor

Inside Sales Specialist

Regional CDL A Driver

Childcare Lead Teacher

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