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Senior Product Management

National Grid -
Syracuse, NY

Apply Now

Job Details

$114,000 - $133,000 a year
4 days ago

Benefits

Opportunities for advancement

Qualifications

Driver's License
Stakeholder management

Full Job Description

Team

Information Technology and Digital

Business Unit

New York Jurisdiction

Requisition No.

10843

City

Syracuse, US, 13202

Date posted

18 August 2026

Senior Product Management

National Grid is hiring a Senior Product Manager for our NY Electric Digital Solutions Work Execution team department. This position can be located in Syracuse, NY

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The Senior Digital Product Strategist is responsible for supporting the business and operations work stream within a multi-disciplinary digital product team structure. They ensure the product roadmap is aligned to business capabilities and priorities and have a pathway to deliver. They collaborate closely with stakeholders to shape the product vision, build the value case, define the future-state process vision, and lead change management efforts that ensure successful product delivery and adoption.

Key Accountabilities

Define future-state operations solution (process, org change), including detailed current state-process and future-state process documentation.
Support business capability assessment, design, alignment and road mapping for product line with cross-functional teams.
Develop/manage business case and benefits from initial business case development, financial approvals, updates to reflect roadmap, through to value delivery and benefit tracking.
Track objectives and key results to assess benefit realization of products/initiatives.
Support Business Owner and Product Owner with backlog prioritization to ensure the product backlog aligns to the business’ vision and outcomes.
Participates in team agile ceremonies including quarterly PI Planning, sprint planning, backlog refinement, demos, retrospectives and daily stand ups.
Drive change management and product roll-out plan, stakeholder engagement, communications plan.
Provide support to product & technical workstreams (e.g., RFP support, stakeholder mgmt., value alignment, IT governance, IT PMO).
Support preparation of materials for key stakeholder readouts (e.g., Sponsor Sync meetings) and regulatory engagements.

Qualifications

Bachelor’s degree in business, technology, engineering or relevant field.
3+ years relevant business experience.
Experience working on digital product teams highly preferred.
Experience designing and refining value case (e.g., financial value to the business, strategic value, etc.).
Experience applying project management discipline to advance capital investment initiatives from concept through delivery, with knowledge of National Grid’s Network Development Process highly preferred.
Strong understanding of digital product implementation and agile methodologies.
Excellent communication (written and verbal) skills.
The capacity for self-motivation, independent initiative and creative problem solving.
Experience in process improvement methodologies.
Valid driver's license required.

Salary: $114,000.00 - $133,000.00 USD annually

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
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