Top 61 information technology Jobs in syracuse ny

Help Desk Supervisor
North Syracuse Central School District —North Syracuse, NY
- $68,000 - $78,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
IT Support Specialist
Rapid Response Monitoring —Syracuse, NY
- $70,000 - $100,000 a year
- Full-time
- Computer science
- Mid-level
- Residential
- Wellness program
- Health insurance
Quick Apply
IT Administrator
Comfort Windows —Syracuse, NY
- $22 - $27 an hour
- Full-time
- Computer literacy
- Windows
- Data entry
Quick Apply
IT Support & Business Solutions Specialist
ECHELON SUPPLY AND SERVICE —Liverpool, NY
- $65,000 - $72,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
Quick Apply
IT Support Technician - Syracuse, NY
ICR, Inc. —Syracuse, NY
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
Information Technology Operations Manager
Community Financial System, Inc. —Syracuse, NY
- $92,000 - $160,592 a year
- Full-time
- Hybrid work
- Computer Science
- 8 years
- Analysis skills
- Paid holidays
- Health insurance
Computer Consultant II
Syracuse University —Syracuse, NY
- $62,400 - $65,000 a year
- Online Application
- Classroom
- Computer science
- Computer Science
Computer Consultant I
Syracuse University —Syracuse, NY
- $23.16 - $25.00 an hour
- Online Application
- Computer science
- Computer Science
- University
IT Support Technician
The Widewaters Group Inc —East Syracuse, NY
- $62,500 a year
- Computer Science
- Mid-level
- Bachelor's degree
Quick Apply
IT Support Technician
Toyota Material Handling U.S.A. —Syracuse, NY
- $45,290 - $65,358 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Technology Support Analyst - Onondaga Community College
Onondaga Community College —Syracuse, NY
- $44,000 - $55,000 a year
- Full-time
- Research
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
Temporary Computer Consultant I
Syracuse University —Syracuse, NY
- $20 - $25 an hour
- Temporary
- Computer science
- Computer Science
- Driver's License
IT Manager
Pyramid Network Services, LLC —East Syracuse, NY
- $140,000 a year
- Azure
- Computer Science
- 5 years
Quick Apply
Specialist Technical Operations and Support
Syracuse University —Syracuse, NY
- $62,400 - $75,000 a year
- Online Application
- Computer science
- Computer Science
- Research
3d
IT Project Specialist
Syracuse University —Syracuse, NY
- $62,400 - $72,000 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- University
Systems Support Analyst 1
Spinoso Real Estate Gro —Syracuse, NY
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- SQL
- Paid holidays
- Disability insurance
IT Analyst PS App Developer
Syracuse University —Syracuse, NY
- $77,700 - $99,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
Hospital Information Systems Manager
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Analysis skills
- Supervising experience
- Bachelor's degree
3d
IMT Clinical Support Representative
SUNY Upstate Medical University —Syracuse, NY
- Weekends as needed
- Mid-level
- Computer skills
- Associate's degree
Identity Management System Engineer
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Oracle
- Mid-level
- 3 years

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information technology jobs near syracuse ny

Help Desk Supervisor

North Syracuse Central School District -
North Syracuse, NY

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Job Details

Full-time | Contract
$68,000 - $78,000 a year

Qualifications

Managing technical support teams
Staff supervision
Team supervision

Full Job Description

The North Syracuse Central School District is seeking applicants to fill the position of Help Desk Supervisor at the Administrative Office Building.

Projected start date - 7/6/26

This will be a provisional Civil Service appointment.

Location: North Syracuse Central School District - District Office

Position Type: Full-Time, 12-Month

Projected Start: July 6, 2026

Salary Range: $68,000 - $78,000 (Based on Experience/Union Contract)

Position Summary
North Syracuse Central School District is seeking a highly organized and leadership-driven Help Desk Supervisor to lead our front-line technical support team. You will be the direct supervisor for our building-level Technology Teaching Assistants (TAs) as well as manage our district-wide hardware lifecycle and inventory. This is a hands-on, working supervisor role designed for a leader who can balance high-level personnel management with active technical troubleshooting.

Key Responsibilities

1. Staff Leadership & Supervision

? Direct Oversight: Manage, schedule, and evaluate the performance of TAs assigned to each district building.
? Mentorship: Act as the primary escalation point for TAs, providing technical guidance and ensuring professional growth.
? Workflow Coordination: Monitor and assign tickets via Manage Engine: Service Desk Plus ticketing system, ensuring timely resolution and high levels of end-user satisfaction for teachers and staff.

2. Inventory & Lifecycle Management

? Asset Tracking: Maintain a comprehensive and accurate inventory of all district hardware (Chromebooks, laptops, interactive displays, peripherals).
? Lifecycle Planning: Develop and execute multi-year replacement cycles to ensure classroom technology remains current and functional.
? Procurement & Excess: Manage the intake of new equipment and the legal "excessing" and disposal of obsolete hardware in compliance with NYS regulations.
? Budget Alignment: Map future equipment needs to assist the Director of Technology in annual budget forecasting.

3. Technical Operations

? Conduct follow-up evaluations to ensure incident resolution meets district standards.
? Manage help desk ticket queues troubleshooting issues to help support Technology TAs, and systems used by faculty and staff.
? Assist in the development of "Knowledge Base" materials and self-service aides for staff and students.
Minimum Qualifications
? Option A: Bachelor's Degree in Computer Science (or closely related field) AND one (1) year of professional-level work experience in a supervisory capacity in a Help Desk or user support environment.
? Option B: Associate's Degree in Computer Science (or related field) AND three (3) years of professional-level work experience, including one (1) year in a supervisory capacity in a Help Desk or user support environment .
? Option C: Five (5) years of professional-level work experience in a Help Desk/User Support environment, including one (1) year in a supervisory capacity in a Help Desk or user support environment.

Preferred Skills

? Proven experience managing 1:1 device deployments (specifically Google/Chromebook environments).
? Familiarity with Information Technology Infrastructure Library Service Lifecycle and process mapping.
? Strong interpersonal skills and the ability to "translate" technical concepts for non-technical instructional staff.

Position Start Date:07/06/2026
Civil Service Title: Help Desk Supervisor

Apply Now

Refine Your Search

information technology jobs in syracuse ny

Help Desk Supervisor

IT Support Specialist

IT Administrator

IT Support & Business Solutions Specialist

IT Support Technician - Syracuse, NY

Information Technology Operations Manager

Computer Consultant II

Computer Consultant I

IT Support Technician

IT Support Technician

IT Technology Support Analyst - Onondaga Community College

Temporary Computer Consultant I

IT Manager

Specialist Technical Operations and Support

IT Project Specialist

Systems Support Analyst 1

IT Analyst PS App Developer

Hospital Information Systems Manager

IMT Clinical Support Representative

Identity Management System Engineer

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