Top 10 Sr. staff technical program manager / chief of staff Jobs in Tacoma Wa

Information Technology Manager
Pierce Transit —Lakewood, WA
- $165,919.57 - $209,941.19 a year
- Online Application
- Background check
- Computer Science
- Customer service
- Wellness program
- Paid holidays
People & Culture Director
Seattle Art Museum —Seattle, WA
- $128,000 - $157,000 a year
- Full-time
- Hybrid work
- 7 years
- Master's degree
- Analysis skills
- Paid jury duty
- AD&D insurance
Quick Apply
Chief of Administration (Administrative Services Division Director)
King County —Seattle, WA
- $176,903.58 - $224,235.86 a year
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Finance
Business Operations Lead
Prelim —Seattle, WA
- $170,000 - $180,000 a year
- Full-time
- Remote
- 3 years
- Senior level
- Communication skills
- Dental insurance
- 401(k)
Vice Chancellor of Information Technology
Seattle Colleges —Seattle, WA
- $168,422 - $232,583 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Office
- Commuter assistance
- Health insurance
Business Development Manager, Higher Education Vertical Team
Amazon Web Services, Inc. —Seattle, WA
- $147,900 - $200,100 a year
- Full-time
- Oracle
- Customer service
- Salesforce
- AD&D insurance
- Health insurance
5d
Strategic Advisor, Nonprofit Research and Advanced AI, AWS Global Nonprofit Business
Amazon Web Services, Inc. —Seattle, WA
- $147,900 - $200,100 a year
- Full-time
- Master's degree
- AWS
- Doctor of Philosophy
- AD&D insurance
- Health insurance
Principal Program Manager, Execution Operations
Oracle —Seattle, WA
- Full-time
- Bachelor's degree
- Travel
- Organizational skills
5d
Supportive Services Manager
Low Income Housing Institute —Seattle, WA
- $32.56 - $36.06 an hour
- Full-time
- Master of Social Work
- Pass drug screening
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Senior, Tech Business Developer - Supply Chain, Amazon Connect Decisions
Amazon Web Services, Inc. —Seattle, WA
- $147,900 - $200,100 a year
- Full-time
- Spanish
- PMP
- 5 years
- AD&D insurance
- Health insurance

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Information Technology Manager

Pierce Transit -
Lakewood, WA

Apply Now

Job Details

Full-time
$165,919.57 - $209,941.19 a year

Benefits

Wellness program
Paid holidays
Dental insurance
Tuition reimbursement
Vision insurance

Qualifications

Staff supervision
Managing IT teams
Stakeholder relationship building

Full Job Description

Description

This position is being reposted to expand the candidate pool. Applicants who previously applied will remain under consideration and do not need to reapply. This job announcement will remain open until the position is filled.

Pierce Transit is an independent municipal organization, dedicated to fulfilling the mission of improving people's quality of life by providing safe, reliable, and accessible transportation services that are locally based and regionally connected.

We are recruiting an experienced Information Technology Manager/CIO to lead Pierce Transit’s Information Technology department, reporting to the Chief Financial Officer. This position provides senior-level technical expertise across multiple disciplines and is responsible for the secure, reliable, and efficient operation of agency technology systems, including networks, telecommunications, integrated business applications, cybersecurity, and other critical systems that support public transit services.

The IT Manager will lead, support, and develop a skilled technology team, coordinate multiple simultaneous projects and priorities, and work closely with senior-level stakeholders across Pierce Transit to understand business needs and recommend effective technology solutions. This position oversees technology strategy, budgeting, resource planning, critical systems management, and long-term technology planning.

The ideal candidate will bring broad technical expertise, strong leadership and communication skills, and the ability to align people, processes, and technology in support of agency goals. This role will be expected to foster innovation, support staff development, facilitate collaboration across departments, and provide strategic recommendations that strengthen Pierce Transit’s technology environment and operational effectiveness.

Essential Functions

The following functions are not intended to serve as a comprehensive list of all duties performed in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Provides strategic level advice to the Executive team regarding information technology. Plans, develops, coordinates, and implements information systems to meet the Agency’s technology needs.
Provides leadership and direction to the Information Technology Department to support the Agency’s business goals and Strategic Plan. Develops and monitors implementation of department goals, objectives, priorities, and effectiveness of service delivery methods and procedures. Develops and coordinates implementation of the Information Technology Strategic Plan.
Leads incident response, disaster recovery, and business continuity planning.
Ensures compliance with accessibility, records retention, and data privacy requirements.
Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations.
Oversees the management of multiple, concurrent, large IT projects, primarily in project planning and development, oversight, and sponsorship roles. Coordinates feasibility studies, prepares requests for proposals, and oversees selection and work of consultants and vendors. Monitors progress, evaluates and accepts work or products, verifies charges, and oversees required remedial action. Prepares a variety of complex narrative and statistical reports, proposals, and recommendations.
Develops, disseminates, and enforces policies, work rules, and procedures that ensure Agency computers, systems, and data are secure from unauthorized internal and external access.
Researches, recommends and deploys new technologies. Maintains expertise in the area of architecture and cybersecurity. Advises on technology risk management and internal controls
Develops and administers departmental operating budget. Oversees Agency capital and operating budget for technology.
Manages department and budgets according to IT asset management best practices, data retention, computing, and cloud infrastructure.
Communicates projects information and manages relationships with cross-functional departments, external agencies, and outside vendors.
Forecasts for future funds needed for staffing, equipment, materials, projects, and supplies. Monitors and controls expenditures to department operating and capital budgets.
Develops and maintains partnerships with other departments. Collaboratively identifies solutions and provides clear and timely proactive communication.
Supports and develops strong, effective teams by coaching staff, promoting collaboration, building skills, and creating an accountable, high-performing work environment. Provides technical direction and resolves complex design and project or contract scope issues.
Represents the department with Pierce Transit Board, staff, and representatives of outside agencies.
Demonstrates reliable and consistent attendance.
Performs related work as required.

Qualifications

Qualifications

REQUIRED:

Bachelor’s degree in information technology or systems, Computer Science, Electrical Engineering, Data Science, or a related field and
Seven (7) years' of directly related experience, and
Five (5) years’ supervisory experience.

DESIRED:

Public sector experience desired.
Transit experience desired.

Knowledge of:

Principles and practices of employee supervision
Current technology trends and systems
Program development, management, and administration
Budget preparation and administration
Architecture of core business systems
Disaster recovery and business continuity planning
Data privacy, records management, and accessibility standards
Risk management and internal controls
Public-sector IT audit practices
Methods of system implementation and project management
Enterprise operating systems, databases, and reporting tools
Enterprise performance monitoring
Applicable state and federal laws, rules, and regulations
Network infrastructure
Cybersecurity threat vulnerabilities, protection measures, remediation and recovery
Process improvement practices
Vendor management, negotiations, and procurement strategies
Business English
Standard office procedures
Microsoft Office products

Skill in:

Staff coaching and development
Management of a complex technology projects and operations
Prioritization of competing demands
Customer service
Communications (verbal and written)
Troubleshooting and analysis
Organizational/time management skills
Computer and database skills
Change Management techniques
Vendor/Contract Management
Executive-level briefing and Board communication
IT service management and performance measurement
Conflict resolution and negotiation

Ability to:

Identify technology trends and issues
Align technology investments with long-term agency strategy
Research, analyze, and evaluate new service delivery methods and techniques
Interpret and administer policies and procedures
Prepare and analyze complex data and comprehensive reports
Establish and maintain effective working relationships
Meet schedules and deadlines of the work
Follow verbal and written instructions

Competencies

The demonstration of specialized knowledge required to perform the job. Taking initiative in learning and implementing new concepts, technologies, and/or methods.
Team Leadership and Development: Builds, supports, and develops strong, effective teams by setting clear expectations, coaching staff, encouraging collaboration, strengthening individual capabilities, and fostering a positive, accountable, and high-performing work environment.
Clearly assigns responsibilities for tasks and decisions; sets clear objectives and measures, monitors process, progress, and results; provides feedback to employees and management.
Analyzing and diagnosing problems to resolve them or minimize their negative consequences. Isolating, defining and seeking solutions to problem areas. Analyzing problems or procedures, evaluate alternatives, and select best course of action. Adapting traditional approaches or devising new approaches, concepts, methods, designs, processes, technologies and systems.
Working effectively and productively with others, sometimes in a team setting. Working cooperatively, effectively and productively with internal and external customers.
Speaks, writes, and listens effectively in a variety of circumstances, sharing information and ideas with others.
Independently performing and accomplishing assignments and serving as a source of supply and support for the department, customers, and/or the agency.
Demonstrates the ability to manage the course of a project in the most efficient and effective way
Aligns own behavior and decisions with the needs and goals of the agency to increase productivity and efficiency.
Pursues new directions and drives needed change.

LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS

Individuals must pass a background check.
Positions assigned to support Public Safety systems may require additional background checks, including fingerprinting and/or a polygraph test

Supplemental Information

BENEFITS:
At Pierce Transit, our employees’ health and wellbeing is important to us!
That’s why we offer four on-site gyms and an incredible Wellness Program in addition to excellent medical, dental, and vision packages.

Pierce Transit employees participate in the Washington Public Employees’ Retirement System (PERS) administered by the Department of Retirement Systems (DRS). Employees must elect to participate in PERS Plan 2 or PERS Plan 3. Employees who have participated in the Tacoma Employee’s Retirement System (TERS) may elect to continue to participate in that system.

Employees in the PERS system do not pay the 6.2% Social Security tax but are still responsible for a 1.45% payment for Medicare.

Pierce Transit offers $5,000 per year (up to a total of $18,000) in Tuition Assistance after your one-year anniversary. Certifications, and career skills must be connected to a job at Pierce Transit.

Pierce Transit provides an ORCA Card benefit for each employee and a family member. This benefit provides free access to service on Pierce Transit, Sound Transit, Community Transit, Everett Transit, King County Metro, Kitsap Transit, Seattle Monorail, Seattle Streetcar, King County Water Taxi and Kitsap Foot Ferry.

PAID LEAVE:

Full-time Pierce Transit employees receive 11 paid holidays, 2 personal paid holidays, eligibility to earn 2 wellness days, 6 days of major sick leave, and 22 days of paid time off (PTO) per year. PTO accrual rates increase per policy.

Education
Any required education must come from an accredited college or university whose accreditation is recognized by the U S Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent.

Application Instructions
To be considered for this vacancy, you must apply online:

The online application must include a chronological work history and/or education, applicants must also attach resumes and/or cover letters as required to be considered for this position.
Applicants must also attach a cover letter stating how they meet the qualifications for the position in order to be considered. (Failure to submit a cover letter at the time of application will disqualify applicants from consideration)
At least 3 professional references to include a current or recent supervisor with names, phone numbers and email addresses.

READ THE FOLLOWING INFORMATION COMPLETELY:

Carefully review your application for accuracy, spelling and grammar before submitting.
Please ensure that your work history has been updated to include employment end dates as applicable.
The initial screening of applications will be solely based on the information provided in the supplemental questions and the content and completeness of the "work experience" and "education" sections of your application at www.piercetransit/careers/.
A resume will not substitute for completing the "work experience" section of the application.
All information may be verified and documentation may be required.

For questions regarding this recruitment or assistance with the application process, please contact Pierce Transit Human Resources @ 253-581-8095 or [email protected]

If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email [email protected].

Pierce Transit Is An Equal Employment Opportunity Employer
Pierce Transit has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Pierce Transit's Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay and all other forms of compensation, including benefits, and all other terms and conditions of employment.

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sr. staff technical program manager / chief of staff jobs in tacoma wa

Information Technology Manager

People & Culture Director

Chief of Administration (Administrative Services Division Director)

Business Operations Lead

Vice Chancellor of Information Technology

Business Development Manager, Higher Education Vertical Team

Strategic Advisor, Nonprofit Research and Advanced AI, AWS Global Nonprofit Business

Principal Program Manager, Execution Operations

Supportive Services Manager

Senior, Tech Business Developer - Supply Chain, Amazon Connect Decisions

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