Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
We are seeking a highly skilled Tech 3 Network Engineer to join our Enterprise Engineering team. You will drive Metro-E installations, manage critical network infrastructure, and provide expert technical support across our core, data center, and head-end environments. Recommended Certifications: CCNA, JNCIA, CIENA Associate, Key Responsibilities • Deploy Metro-E services for new enterprise installations and data center clients. • Resolve complex outages through rapid troubleshooting and field technician coordination. • Install head-end equipment including physical rack mounting, wiring, and hardware repair. • Validate technical designs by verifying Visio diagrams, construction documents, and CPE configurations. • Provision core devices by managing configurations, wavelengths, and light level thresholds. • Support field teams including Comtech technicians and Plant Maintenance staff during deployments. • Partner with Sales Engineering to analyze customer data usage and verify lit city infrastructure. • Test new products within the Corporate Lab to verify operational processes and readiness. • Mentor junior staff by training Comtech technicians and serving as a Subject Matter Expert. Qualifications • Proven experience with Metro-E architecture and Data Center Transport (CRAN) systems. • Strong hands-on skills in core device configuration and physical layer wiring. • Proficiency in reading Visio circuit designs and technical construction documents. • Experience troubleshooting wavelength allocations and optical light levels. This position is 50% travel with a company vehicle and 50% working in home base at 3760 Hartsfield Rd., Tallahassee, FL
Job Description
Responsibilities:
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Executing advanced network and OTN maintenance, including system configurations and network management, with minimal supervision
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Contributing to the engineering department's annual budget process, providing insights to align with strategic network goals
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Maintaining and configuring network devices, like hubs, switches, and routers, to enhance network performance
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Managing network notifications, forms, and outage tickets to streamline maintenance activities and system reliability
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Testing and ensuring the functionality of optical rings, add-drop multiplexers, and power systems for optimal network stability
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Overseeing the installation and maintenance of essential network engineering equipment within departmental standards
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Leading local installation and routine maintenance of transport systems and facilities to support network operations
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Providing expertise in configuring and troubleshooting customer devices, such as gateways, routers, and VoIP/video units
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Participating in operational meetings, conference calls, and conferences to collaborate and share expertise
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Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
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Other duties and responsibilities as assigned.
Employees at all levels are expected to:
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Understand our Operating Principles; make them the guidelines for how you do your job.
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Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
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Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
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Win as a team make big things happen by working together and being open to new ideas.
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Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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Drive results and growth.
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Support a culture of inclusion in how you work and lead.
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Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Device Configuration; Data Transport; Technical Documents; Circuit Designs; Work Collaboratively; Technical Problem Resolution; Optical Engineering
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Relevant Work Experience
5-7 Years
