Top 14 Front desk associate tallahassee Jobs in Tallahassee, Fl

Medical Call Center Receptionist
Southern Vitreoretinal —Tallahassee, FL
- $16 - $18 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Profit sharing
- Paid jury duty
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OPS Customer Service Representative
Tallahassee State College —Tallahassee, FL
- $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee assistance program
Front Desk Associate - Tallahassee
Pet Paradise Resort —Tallahassee, FL
- $14 an hour
- Weekends as needed
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Front desk agent
Marriott International, Inc —Tallahassee, FL
- Part-time
- Hotel
- High school diploma or GED
- Front desk
8h
Client Services Coordinator
Elder Care Services, Inc. —Tallahassee, FL
- From $18 an hour
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
OPS Enrollment Specialist
Tallahassee State College —Tallahassee, FL
- $15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Office
- Free parking
- Employee assistance program
Front Desk Supervisor - Tallahassee
Pet Paradise Resort —Tallahassee, FL
- $16 an hour
- Weekends as needed
- Sales
- Maintenance
- Mid-level
- Paid training
- Health insurance
Quick Apply
Experienced Front Desk Guest Service Representative
Murphco of FL —Tallahassee, FL
- Part-time
- In person
- Mid-level
- Hotel
- Communication skills
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2d
Shuttle Driver - PT
FOUR POINTS BY SHERATON BY TALLAHASSEE DOWNTOWN —Tallahassee, FL
- Part-time
- CDL B
- Hotel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
BUSINESS OFFICE COORDINATOR - FLORIDA
Sodalis Tallahassee —Tallahassee, FL
- $20 an hour
- Microsoft Excel
- Basic math
- Public speaking
Quick Apply
7d
Front Office Manager - FT
FOUR POINTS BY SHERATON BY TALLAHASSEE DOWNTOWN —Tallahassee, FL
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
9d
Senior Sales Associate- Pilates Studio
Club Pilates Gainesville —Tallahassee, FL
- Full-time
- Background check
- Clean driving record
- US work authorization
Quick Apply
Studio Manager- Club Pilates
Club Pilates Gainesville —Tallahassee, FL
- Full-time
- Inventory management
- Mid-level
- Front desk
- 401(k)
Quick Apply

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881368-OPS EMPLOYMENT SECURITY REP I - 40090099
The State of Florida —Tallahassee, FL
Provide high-quality customer service by answering incoming calls, emails, and online inquiries from claimants and employers. JOB TYPE: FULL TIME / OPS.
$19.00 - $20.70 an hour
4d
OPS Customer Service Representative
Tallahassee State College —Tallahassee, FL
Process mail, packages, and deliveries – while maintaining a clean, organized, and welcoming front desk/reception area. High school diploma or equivalent.
$15 an hour

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Medical Call Center Receptionist

Southern Vitreoretinal
Tallahassee, FL

Quick Apply

Job Details

Full-time
$16 - $18 an hour

Benefits

Profit sharing
Paid jury duty
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Bereavement leave

Qualifications

Customer communication
Telephone systems

Full Job Description

SVA Medical Call Center Representative- Tallahassee Location IN PERSON, FULL-TIME

Southern Vitreoretinal Associates (SVA), is seeking a Medical Call Center Representative to join our Tallahassee, FL team. SVA is an Ophthalmology practice that specializes in retina care. We have six offices and six physicians. Under direction of the Front Office Manager, takes inbound calls for all six locations. The ideal candidate will thrive in a fast-paced environment, exhibit exceptional attention to detail, and demonstrate the ability to manage multiple priorities with urgency and accuracy. This position requires a compassionate individual who is committed to providing high-quality, customer-focused service while ensuring patient satisfaction. Responsible for answering incoming calls from patients and answering their questions. This position is also responsible for returning calls and reaching out to patients to schedule appointments, assist in the referral process, distributing incoming faxes to the appropriate recipients, and re-routing calls. Individual will also be responsible for assisting with front desk duties as necessary.

PRIMARY AREAS OF RESPONSIBILITIES: The duties identified below are the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned that align with the summary of this position.

Handle inbound and outbound calls from patients, scheduling appointments, confirming appointments, and providing information regarding clinic services.
Respond to patient inquiries with professionalism, offering accurate and clear information about our services, treatments, and office policies.
Maintain up-to-date knowledge of clinic procedures, policies, and protocols to ensure accurate information is relayed to patients.
Assist in resolving patient concerns in a timely and empathetic manner, directing issues to the appropriate department or provider when necessary.
Accurately enter patient data, scheduling information, and insurance details into the clinic’s management system.
Prioritize tasks effectively, managing multiple calls and requests simultaneously while maintaining a high level of quality and efficiency.
Ensure a compassionate and positive experience for patients, fostering strong relationships and trust with patients.
Work collaboratively with clinic staff and physicians to streamline communication and ensure seamless patient care.
Assist with administrative tasks as needed, including but not limited to verifying insurance information, processing patient forms, and handling patient follow-up calls.

Reviewing and distributing overnight administrative messages from patients and routing to the appropriate departments
Intake and scheduling of referrals
Answering patient inquires and concerns with compassion.
Fax office notes to referring physician offices when requested.
Monitor and reconciliation of referrals that are received through SHARE.
Monitor and distribute faxes.
Assist triage staff with contacting/scheduling patients who have left clinical messages.
Oversight of schedule changes
Demonstrate flexibility in adapting to changing workflows and procedures, ensuring that patients are always served with the utmost care and professionalism.

EXPECTATIONS:

Always maintains professionalism. This includes dependability, flexibility, customer care/service, and professional appearance.
Requires quality and detailed documentation of calls and patient information.
Must be able to travel to satellite clinics as needed.
Maintains knowledge of departmental protocol and demonstrates understanding of day-to-day tasks.

EDUCATION AND EXPERIENCE:

High School diploma or equivalent.
Previous call center experience, preferably in a healthcare of medical setting
Experience working with EMR/EHR systems.
Exceptional organizational skills, with the ability to handle multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy in all tasks.
Excellent communication skills, both verbal and written.
Ability to handle confidential and sensitive information with discretion.
Compassionate, empathetic, and patient-focused approach to customer service.
Proficiency with office software and medical management systems preferred.
Ability to work well under pressure, maintaining a calm and professional demeanor.
Bilingual (English/Spanish) is a plus.

ESSENTIAL SKILLS:

Communicates clearly and professionally with patients, colleagues and leadership.
Navigation of electronic systems such as computers and telephones
Excellent organizational skills to handle completing priorities in a timely fashion.

Strong attention to detail
Demonstrates understanding of scheduling protocols throughout the practice and as it pertains to individual providers.
Team Collaboration: Work closely with cross-functional teams to achieve collective goals, contributing your unique insights and ideas to drive innovation and efficiency.

Working Environment:

Fast-paced, high-energy environment requiring attention to detail and quick decision-making.

Must be able to manage a high call volume and handle multiple tasks simultaneously while ensuring quality and patient satisfaction.
Prolonged periods of sitting and working on computers
Scrubs required for uniform.
Full-time position: Work hours are Monday through Friday. Typically,9:00am – 6:00pm
- This person must be willing to work on-site, in-office, NO REMOTE WORK will be available.

Why Join Us

This position offers unparalleled opportunities to learn and grow within a supportive team environment. You'll be challenged daily, allowing you to expand your skill set and make meaningful contributions to our patients' well-being. If you're ready to take your career to the next level and thrive in a role that values empathy and expertise, we invite you to apply and become part of our dynamic team today.

Why You'll Love Working With Us

Work-Life Balance – Paid Time Off (PTO), paid holidays, limited evening or weekend hours. Bereavement leave, jury duty
Great Benefits – Medical, dental, and vision insurance; with great employer paid portion; employer-paid life and short-term disability (STD) or long-term disability (LTD) dependent on employee position; and access to supplemental benefits such as accident, critical illness, and more.
Perks – Year End Bonus, Scrubs allowance, employer-matched 401(k), Profit Sharing, Employer contribution to the Health Savings Account (H.S.A.) as applicable.

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Refine Your Search

front desk associate tallahassee jobs in tallahassee, fl

Medical Call Center Receptionist

OPS Customer Service Representative

Front Desk Associate - Tallahassee

Front desk agent

Client Services Coordinator

OPS Enrollment Specialist

Front Desk Supervisor - Tallahassee

Experienced Front Desk Guest Service Representative

Shuttle Driver - PT

BUSINESS OFFICE COORDINATOR - FLORIDA

Front Office Manager - FT

Senior Sales Associate- Pilates Studio

Studio Manager- Club Pilates

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