Top 6 Front desk operations supervisor Jobs in Tallahassee Fl

Front Office Supervisor
FOUR POINTS BY SHERATON BY TALLAHASSEE DOWNTOWN —Tallahassee, FL
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
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Front Desk Agent
MCR Hotels —Tallahassee, FL
- $15 - $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
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Front Desk Supervisor - Tallahassee
Pet Paradise Resort —Tallahassee, FL
- $16 an hour
- Weekends as needed
- Sales
- Maintenance
- Mid-level
- Paid training
- Health insurance
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Concierge PT ( Weeknights 4:00 PM - 7:00 PM )
Azalea Gardens Memory Care —Tallahassee, FL
- Part-time
- Serving
- 18 years or older
- Writing skills
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Front Desk Associate - Tallahassee
Pet Paradise Resort —Tallahassee, FL
- $14 an hour
- Weekends as needed
- Communication skills
- Entry level
- Paid training
- Health insurance
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PH&F/Customer Service Rep
Tallahassee Memorial Healthcare —Tallahassee, FL
- Part-time
- Background check
- Surgery
- Hospital
11d

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Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
12d
Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
Assist in answering incoming phone calls and directing inquiries appropriately. This role is responsible for overseeing daily front office operations while also…
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front desk operations supervisor jobs near tallahassee fl

Front Office Supervisor

FOUR POINTS BY SHERATON BY TALLAHASSEE DOWNTOWN
Tallahassee, FL

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Employee assistance program
Life insurance

Qualifications

Microsoft Excel
English
Cash register operations
Productivity software

Full Job Description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

The Front Office Supervisor is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
Effectively trains guest service agents on proper front desk procedures.
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
Address performance deficiencies of front office staff through coaching and disciplinary actions.
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
Required reports are timely and of a quality that can be shared with corporate.
Rates are accurate and monitored daily.
Is proficient at managing inventory in the property management system.
Frequently meets with and reviews work generated by the night auditor.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Act as Manager on Duty when duty calls.

KNOWLEDGE, SKILLS & ABILITIES

A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
Excellent verbal and written English communication skills are required.
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
General office equipment and cash register operation knowledge is expected.

PHYSICAL DEMANDS

Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
Lifting up to 25 pounds
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Refine Your Search

front desk operations supervisor jobs in tallahassee fl

Front Office Supervisor

Front Desk Agent

Front Desk Supervisor - Tallahassee

Concierge PT ( Weeknights 4:00 PM - 7:00 PM )

Front Desk Associate - Tallahassee

PH&F/Customer Service Rep

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