Top 3 It service desk tech 3 Jobs in Tallahassee Fl

IT Support Tech
Trulieve —Tallahassee, FL
- Full-time
- Background check
- Computer science
- Azure
- Paid time off
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Sales Development Representative (Remote)
Inside Sales Solutions —Tallahassee, FL
- $35,001 - $50,000 a year
- Full-time
- Remote
- No experience needed
- Business development
- Computer skills
- Paid training
- Disability insurance

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Sales Development Representative (Remote)
Inside Sales Solutions —Tallahassee, FL
This is a remote position and will require a quiet/private work environment, with a secure internet connection, with constant use of a computer, headset, camera…
$35,001 - $50,000 a year
Sales Development Representative (Remote) **
Inside Sales Solutions —Tallahassee, FL
This is a remote position and will require a quiet/private work environment, with a secure internet connection, with constant use of a computer, headset, camera…
$35,001 - $50,000 a year

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Complete/pass certification (online and in-store) to use moving equipment, such as Big Joe/Little Joey and forklifts, may be required based on business needs.
$17 an hour
Front Desk Campus Support Coordinator (On-site in Columbus)
Arizona College of Nursing —Columbus, OH
Manage Campus Communications: Handle incoming calls, take messages, and coordinate mail delivery. Be the Campus Ambassador: Greet visitors, provide directions,…

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IT Support Tech

Trulieve -
Tallahassee, FL

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Job Details

Full-time

Benefits

Paid time off

Qualifications

Customer communication
IT department experience

Full Job Description

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

https://www.trulieve.com

Requisition ID: 19751

Remote Work Available: No

Job Title: IT Support Technician

Department: Information Technology

Reports to: Technology Operations Supervisor

FLSA Status: Exempt

Role Summary

The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.

Key Responsibilities

Deliver exceptional customer service and technical support to internal employees.

Provide on-site and remote IT support for locations nationwide.

Respond promptly to support requests via phone, email, or ticketing system.

Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.

Install, configure, and maintain operating systems, applications, and security tools.

Manage user accounts, including password resets and access permissions.

Perform routine system maintenance and updates.

Document issues, resolutions, and processes in the IT knowledge base.

Support IT projects such as upgrades, deployments, and migrations.

Ensure compliance with IT policies and security standards.

Maintain accurate documentation for managed stores and update during quarterly site visits.

Administer Microsoft Azure, Office 365, and related applications.

Troubleshoot network-related issues and assist with MDM platform management.

Collaborate with IT Service Management to ensure a seamless support experience.

Audit and streamline manual software processes and contribute to automation initiatives.

Provide innovative solutions for complex technical challenges.

Respond to critical technical needs on a 24/7 basis.

Travel up to 35% nationwide.

Retail & Store Support:

Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.

Resolve issues impacting store operations quickly to minimize downtime.

Coordinate with vendors and internal teams for hardware replacements and repairs.

New Store & Remodel Support:

Assist with planning and execution of IT installations for new store openings and remodels.

Deploy and configure network equipment, POS systems, workstations, and peripherals.

Perform site readiness checks and ensure all IT systems are operational before launch.

Document installation processes and maintain accurate inventory of deployed assets.

Skills and Qualifications

Experience:

At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.

Ability to make sound, timely decisions in a fast-paced setting.

Independent self-starter.

Education & Certifications:

Associate’s or bachelor’s degree in IT, Computer Science, or related field (preferred).

Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).

Technical Skills:

Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with macOS and Linux.

Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.

Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.

Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.

Systems Administration: Active Directory user management and permissions.

Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).

MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.

Core Competencies:

Customer Service: Communicate clearly and patiently with non-technical users.

Problem-Solving: Identify root causes and implement effective solutions.

Time Management: Prioritize multiple tickets and meet SLAs.

Collaboration: Work effectively with IT teams and cross-functional departments.

Additional Requirements:

Must be at least 21 years old and pass Level 2 Background Screening.

Willingness to travel up to 35% nationwide.

Availability for 24/7 technical support as needed.

Physical Requirements

Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.

Ability to climb ladders, kneel, crouch, and reach as needed.

Ability to work in varying environmental conditions while wearing PPE.

Visual acuity for detailed inspection and computer work.

Ability to communicate verbally at conversation levels.

Work Schedule

40+ hours per week with flexible hours based on business needs.

Must be available for on-call duties, evenings, weekends, and holidays.

Equal Opportunity Employer Trulieve Supports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

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it service desk tech 3 jobs in tallahassee fl

IT Support Tech

Sales Development Representative (Remote)

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