Your future role at a glance:
Location: Austin, TX
Facility: Ascension Business Office - Chevy Chase Bldg
Department: Ascension Language Services
Schedule: 40 hours a week - Rotating schedule - Department is open 7 days a week 7 AM -9:30 PM
How you'll make an impact in this role:
- Facilitate clear communication between patients, families, and clinical staff to ensure every guest feels heard and fully understands their care plan.
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Translate complex medical information and educational materials into plain language, empowering non-English speaking or hearing-impaired patients to make informed health decisions.
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Safeguard patient dignity and trust by maintaining strict confidentiality and following all privacy protocols during every interaction.
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Support the growth of our language services team by guiding new interpreters through their orientation, ensuring a consistent standard of excellence across the network.
What minimum qualifications you'll need:
Licensure / Certification / Registration:
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Certified Interpreter credentialed from the Certification Commission for Healthcare Interpreters preferred.
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Certified Interpreter credentialed from the Registry of Interpreters for the Deaf (RID) preferred.
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Translator credentialed from the American Translators Association.
Education:
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High School diploma equivalency with 2 years of cumulative experience OR Associate's
degree/Technical degree OR 4 years of applicable cumulative job specific experience required.
What additional requirements you'll need:
- Skilled in speaking, reading, and writing in both English and Spanish fluently required.
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Intermediate to advanced knowledge of medical terminology and medical procedures preferred.
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Experience interpreting through phone, video, and in-person preferred.
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National Certification as a Health Care Interpreter and/or 40-hour certificate in medical interpreting preferred.
Life at Ascension: Where purpose meets opportunity:
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer:
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
Benefits:
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
