Top 37 Service desk supervisor Jobs in Temecula, Ca

FRONT DESK SUPERVISOR
Temecula Creek Inn —Temecula, CA
- $21 - $23 an hour
- Full-time
- Sales
- Computer literacy
- Writing skills
Quick Apply
14d
Administrative Assistant
ENHANCED LANDSCAPE MANAGEMENT —Oceanside, CA
- $28 - $30 an hour
- 8 hour shift
- Bilingual
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
11d
Mental Health Therapist (Part Time)
Union Of Pan Asian Communities —Vista, CA
- $30.16 - $32.24 an hour
- Part-time
- Background check
- LMFT
- Spanish
1d
Smashburger Supervisor
Harrah's Resort Southern California —Valley Center, CA
- From $55,000 a year
- Weekends as needed
- Background check
- English
- Mid-level
Quick Apply
1d
Membership Clerk
Boys & Girls Club Of San Marcos —San Marcos, CA
- $18.50 an hour
- Part-time
- Background check
- 18 years or older
- Spanish
13d
Helpdesk Supervisor
Tech Guardian —Lake Elsinore, CA
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
19h
Student Relations Technician
SAN DIEGO WORKFORCE INNOVATION HIGH SCHOOL —Murrieta, CA
- $19 - $29 an hour
- Full-time
- Microsoft Outlook
- High school
- Writing skills
Front Desk Overnight Representative
UFC Gym —Murrieta, CA
- $16.50 an hour
- Part-time
- Merchandising
- Entry level
- Health insurance
- Dental insurance
Quick Apply
PM Guest Services Agent
WINDSOR CAPITAL GROUP —Temecula, CA
- $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Typing
- Disability insurance
- Health insurance
Quick Apply
INFORMATION TECHNOLOGY TECHNICIAN I
City of Lake Elsinore —Lake Elsinore, CA
- Full-time
- Research
- Office
- Outdoor work
Quick Apply
Assistant General Manager
UFC Gym —Murrieta, CA
- $23 - $29 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
22h
Front Desk Agent
Holiday Inn Oceanside —Oceanside, CA
- $19 - $21 an hour
- Part-time
- Background check
- Hospitality
- Spanish
- Employee discount
- Referral program
Quick Apply
14d
IT TECHNICIAN I
City of Lake Elsinore —Lake Elsinore, CA
- $28.63 - $36.54 an hour
- Full-time
- Computer science
- Computer Science
- Customer service
Assistant General Manager
Marriott International, Inc —Perris, CA
- $70,310 - $80,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
Membership Clerk
Boys & Girls Clubs of Greater San Diego —Valley Center, CA
- $21 an hour
- Full-time
- Background check
- 18 years or older
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Director of Front Office
Hyatt Vacation Club at The Welk —Escondido, CA
- $102,000 - $110,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Driving
- Relocation assistance
Box Office Supervisor - Harry Potter: A Hogwarts Express Adventure
Rail Events Production —Perris, CA
- $23 an hour
- Overtime
- 18 years or older
- Computer literacy
- Mid-level
Store Manager
Ross Stores —Vista, CA
- $70,310 - $89,014 a year
- Weekends as needed
- 5 years
- Merchandising
- English
Assistant Front of House Manager - Harry Potter: A Hogwarts Express Adventure
Rail Events Production —Perris, CA
- $24.50 an hour
- Overtime
- 18 years or older
- Mid-level
- In-person
Resident Monitor (Casa Raphael)
Alpha Project for the Homeless —Vista, CA
- From $20 an hour
- Overnight shift
- Bilingual
- CPR Certification
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply

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FRONT DESK SUPERVISOR

Temecula Creek Inn -
Temecula, CA

Quick Apply

Job Details

Full-time
$21 - $23 an hour
14 days ago

Qualifications

Computer operation
Team supervision
Phone communication
Computer literacy
Writing skills
Basic math
English
High school diploma or GED
Computer skills
Client interaction via phone calls

Full Job Description

Description:

Essential Purpose: To assist the Front Office Manager by overseeing staff and operations of the Front Desk. Assistance includes leading and managing all sections of the Front Desk in order to ensure the highest standards.

Essential Duties:

To hire, train, schedule, support, review, supervise and discipline employees directly accountable tto their position, and to maintain the highest possible level of employee morale and department productivity.
To understand and respond to all guest needs and requests in a timely and professional manner.
To follow all specified procedures to satisfactorily administer the daily affairs of the Front Desk, including registering guests and assigning rooms; completing group pre-registrations and key packets; blocking room assignments and reservations; pre-registering VIP's, comp rooms, and special attention guests; processing adjustments and check-outs; answering telephones; handling cash and credit card transactions; handling mail and messages for guests; and communicating all necessary information to the next shift.
To be knowledgeable in all areas of front desk operations to increase revenues and enhance customer satisfaction, including current rate structures and sales strategies; current special rates and restrictions; types and locations of rooms and suites available; and services, costs, hours, and location of all hotel amenities, facilities, and outlets.
To develop and maintain a working knowledge of the local area, to be able to provide hotel guests, as requested, with information regarding location, cost, and hours of operation of local services, facilities, and points of interest.
To ensure that an appropriate stock of supplies is kept at all times (i.e. room keys, key packets, stationery, etc.).
To manage all guest complaints and concerns, referring any that need additional attention to Front Office Manager and/or Assistant Director of Rooms if necessary, diplomatically and effectively.
To continually monitor and control departmental expenditures to ensure operational standards are met while maintaining monthly, quarterly, and annual budget.
To assist, as directed, to review, approve, and submit payroll documentation according to Temecula Creek Inn guidelines.
To manage labor according to budget and business needs.
To be aware of arriving VIP's and special requests, and personally ensure their proper handling.
To provide showrooms for the use of Front Desk, Reservations, and Sales teams.
To assist Front Desk staff, as needed, to satisfactorily resolve guest issues, referring to Assistant Director of Rooms as needed.
To assist Front Desk staff, as needed, to properly balance and document banks and accounts.
To follow specified procedures to properly document to the Front Office Manager, staff infractions of policies and procedures.
To be completely familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow employees in the event of an emergency.
To communicate with Housekeeping and/or Overnight Attendant(s), as needed to ensure timely delivery of guests' luggage.
To follow all regulations to safe-guard guest valuables, including promoting the use of in room safes.
To be familiar with all Night Audit functions
To promote and comply with all policies and procedures of Temecula Creek Inn.
To follow all policies and procedures of the Front Desk department and Temecula Creek Inn.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
To practice safe work habits at all times, to avoid injury to self and others.
To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
To attend all mandatory meetings, as directed.
To perform other tasks, including cross-training, as directed.

Requirements:

Knowledge + Education: High school diploma or equivalent required. English fluency required. Must have minimum one year experience in same position at a hotel of comparable quality. Strong basic math skills required. Must have some computer experience. Must display knowledge of currently accepted business telephone etiquette.

Skills: Detail oriented. Organized and efficient. Learns quickly. Safety minded. High quality standards for production and service. Diplomatic and calm. Strong written and verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable, and able to effectively manage staff.

Physical Demands: Stands and walks short distances throughout shift. Bends, stoops, and reaches to perform routine job tasks. Heavy use of phones, daily. Occasionally required to handle and move objects weighing up to 75 lbs. over short distances.

Quick Apply

Refine Your Search

service desk supervisor jobs in temecula, ca

FRONT DESK SUPERVISOR

Administrative Assistant

Mental Health Therapist (Part Time)

Smashburger Supervisor

Membership Clerk

Helpdesk Supervisor

Student Relations Technician

Front Desk Overnight Representative

PM Guest Services Agent

INFORMATION TECHNOLOGY TECHNICIAN I

Assistant General Manager

Front Desk Agent

IT TECHNICIAN I

Assistant General Manager

Membership Clerk

Director of Front Office

Box Office Supervisor - Harry Potter: A Hogwarts Express Adventure

Store Manager

Assistant Front of House Manager - Harry Potter: A Hogwarts Express Adventure

Resident Monitor (Casa Raphael)

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