This position is the primary first responder to all medical emergencies for guest and employee injuries and illnesses. Oversees and controls incidents, handles evidence, assists supervisor in coordinating emergencies, delivers training in the absence of the training coordinator, reviews other officer’s reports for accuracy. To provide superior service to the resort’s guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.
Our ideal candidate:
· High school diploma or equivalent and one year experience in a position with direct guest contact required.
· Must possess excellent customer and employee relations skills.
· Must have a valid drivers license with no suspensions, DUI or more than 2 moving vehicle violations within the last 3 years.
· Must Currently have San Diego County EMT Certification.
· Must be able to work any day of the week and any shift.
· Must be able to get along with co-workers and work as a team.
· Must present a well-groomed appearance.
· Must be able to successfully complete the Security Service Officer Documentation Assessment.
About the role:
· Provides first aid, including CPR when necessary.
· Must be currently certified as a First Responder through the National Safety Council.
· Primary first responder to all medical emergencies for guest and employee injuries and illnesses.
· Provides emergency first aid and determines if a higher level of care is needed.
- Oversees and maintains control of incidents occurring on property when Security Supervisors are unable to respond.
- Assists the Security Shift Supervisor in coordinating efforts during emergency situations that could include evacuations for bomb threats, fire, flood, earthquake, hazmat, or any other catastrophe.
- Provides superior customer service, positively effects interactions with customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with co-workers.
- Delivers training modules to the shifts in the absence of Security Training coordinator.
- Is able to review other officers’ reports for correctness.
A few more things:
· Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
· Must be able to physically restrain adults who weight more than 200 pounds.
· Must be able to respond calmly in crisis and stressful situations.
· Must be able to work independently.
· Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs.
· Must be able to lift and carry up to 60 pounds.
· Must be able to push or pull up to 150 pounds.
· Must be able to make rational decisions when handling guest and employee issues.
· Must be able to see and remember the specific details of incidents and persons.
· Must be able to give court testimony when necessary and write detailed reports.
· Responds to visual and aural cues.
· Must be able to read, write, speak, and understand English.
· Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
Pay: $21.75 an hour/ Grave shift: $22.25 per hour
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.
Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.
NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Job Type: Full-time
Pay: From $21.75 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Do you have an active EMT SD County Certificate?
- Do you have your EMT national registry?
- Are you able to work any shift and weekends/ holidays?
- Are you 21 years or older? You need to be at least 21 to apply to this position.
Work Location: In person
