About Us
Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.
As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 96k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
We have been doing this since 1969, and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.
ROLE OVERVIEW and PURPOSE
The Registered Nurse (RN) works to support the mission and vision of Neighborhood Healthcare by providing excellent patient-centered care and services within a dynamic team environment. This role will work to improve overall patient satisfaction and well-being by demonstrating and living the company values: Compassion, Above & Beyond, Generosity, Integrity, and Teamwork. In addition, this role will attend to general nursing care to patients by performing the following duties.
RESPONSIBILITIES
Direct Patient Care
- Triages patients concerns to determine appropriate care needed
- Performs clinical procedures, such as injections, wound care, dressing changes, catheter insertion/removal, and administering breathing treatments
- Responds to lifesaving situations based upon nursing standards, policies, procedures, and protocols
Clinical Administration
- Responds to patient telephone inquiries and provider requests regarding medical concerns, lab results, refills, and referrals
- Provides provider coverage by determining urgency of pending lab results, diagnostic imaging, and medication refills requested
- Documents patient encounters and care plans in electronic health records system
- Provides clinical coaching support and indirect supervision to medical assistants
- Completes ongoing/annual training for position compliance
- Provides shift coverage at other Neighborhood sites, as directed
Immunization Program Support/Oversight
- Reviews and compares needed records and abstract data to California Immunization Registry (CAIR), eClinicalWorks (eCW), and patient’s immunization records; including identifying when patient immunizations are due
- Verifies immunization orders for accuracy, such as correct vaccine, dosage, expiration date, and age
- Provides vaccine information statements (VIS) and administers vaccines, as ordered
- Documents vaccines administered in CAIR, eCW, and patient vaccine records
- Schedules recall appointments for upcoming due vaccines
- Ensures all forms are kept up to date, such as Vis forms
- Completes and submits required reports, including vaccines administered, reminder/recall reports, state flu reports, and other reports, as necessary
- Manages vaccine inventory to maintain accurate inventory, manages supply expiration dates, and rotations of stock to avoid waste
- Places vaccine orders in a timely manner to prevent running out of vaccines or creating an over supply
- Performs routine cleaning standards to maintain refrigerators and freezers for vaccines
- Conducts proper handling, storage, and management of vaccines in compliance with Vaccines for Children (VFC)/ Vaccines for Adult (VFA) Guidelines
- Provides staff immunization trainings in conjunction with medical assistant trainings, as needed
- Provides periodic vaccine updates, in-services, or information to staff, as needed
- Monitors and records refrigerator and freezer temperatures at least twice a day
- Assists vaccine excursions in alignment to standard protocols
Patient Education
- Initiates patient education plan and provides patient education according to their individual needs as prescribed by provider and/or clinic policy, including patient and family instructions
- Provide on-going support and continuous assessment for international normalized ratio (INR) patients
- Educates and instructs patients regarding lab tests, results, medication functions, and expectations to gain cooperation and allay apprehension
EDUCATION/EXPERIENCE
- Associate's degree in nursing required; Bachelor's degree in nursing preferred
- CA RN license required
- Current Basic Life Support (BLS) certification through an American Heart Association (AHA)-approved source is required upon hire and must be maintained as a condition of employment.
- AHA-approved courses include an in-person, hands-on skills check with a certified instructor using a manikin to demonstrate CPR and emergency response techniques.
- Online-only BLS courses without a live skills check do not meet this requirement.
- Two years’ clinical, outpatient, or general medicine experience preferred
- Bilingual (English/Spanish) preferred
- Valid CA driver’s license or out of state driver’s license for active military personnel/spouses required
- Proof of auto insurance required
ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)
- Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
- Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
- Ability to apply critical thinking and sound judgement with confidence
- Knowledgeable about and experience with deliver care while exemplifying compassion to patients and team members
- Knowledgeable about and experience with electronic health records systems
- Ability to apply efficient nursing techniques with confidence
- Ability to use emotional and cultural intelligence to provide appropriate communication and resolve conflicts
- Ability to travel to Neighborhood sites
- Ability to provide leadership and take initiative to advance clinic operations
- Ability to successfully manage multiple tasks simultaneously
- Excellent planning and organizational ability
- Ability to work as part of a team as well as independently
- Ability to work with highly confidential information in a professional and ethical manner
Physical Requirements
- Ability to lift/carry 20 lbs/weight
- Ability to stand for long periods of time
COMPLIANCE (Safety & HIPAA)
- Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately
- Maintains current knowledge of policies and procedures as they relate to safe work practices
- Follows all safety procedures and report unsafe conditions
- Uses appropriate body mechanics to ensure an injury free environment
- Familiarity with location of nearest fire extinguisher and emergency exits
- Follows all infection control procedures including blood-borne pathogen protocols
- Maintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposes
- Complies with all regulations regarding corporate integrity and security obligations
- Reports all behavior and/or activity that are unethical, fraudulent, or unlawful
Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!
Pay range: $50.10 to $75.10 per hour, depending on experience and additional qualifications.
Compensation Disclosure:
The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
