Position Summary
As a Meat Cutter at Organic Roots, you are responsible for providing a high level of customer service, practicing safe food handling procedures and product knowledge. This position performs various cuts of meat items including, but not limited to: beef, chicken, pork and veal. The Meat cutter will also have stocking, cleaning and merchandising responsibilities in the meat department.
Key Responsibilities:
Team Leadership:
- Assist in training new and current team members.
- Provide guidance, support, and mentorship to team members.
- Establish and maintain a positive work environment.
- Assist the Meat Manager as needed.
Customer Service:
- Ensure excellent customer service by setting a high standard for team members.
- Handle customer inquiries, complaints, and requests in a professional and timely manner.
- Resolving customer issues to maintain customer satisfaction.
Operations Management:
- Execute day-to-day operations, including opening and closing procedures.
- Monitor inventory levels and assist in inventory management.
- Ensure compliance with company policies, procedures, and safety standards.
- Development and implementation of operational strategies.
- Take initiative and communicate ideas with your manager.
Administrative Duties:
- Revised break schedules and timekeeping logs for accurate records, reports, and documentation.
- Help with the ordering and receiving of supplies and merchandise.
- Assist with managing employee schedules by setting a foundation and utilizing labor to meet the department needs and standards.
Sales and Performance:
- Assist in driving sales by helping in all implementations of a profitable structure.
- Monitor sales performance and suggest improvements when necessary.
- Helping with duties of other employees (e.g., cleaning, dishwasher, dept clerk responsibilities, etc.) when necessary, because of an unexpected absence or extra volume
Training and Development:
- Training team members.
- Keep up-to-date with industry trends and share knowledge with the team.
- Identify opportunities for skill development and growth within the team.
Competencies:
- To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to assistance; Meets commitments.
- Interpersonal Skills - Maintains confidentiality.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
- Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Supports everyone's efforts to succeed.
- Ethics - Treats people with respect.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Judgment - Displays willingness to make decisions.
- Motivation - Measures self against standard of excellence.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Dependability - Follows instructions, responds to management direction; Keeps commitments.
- Initiative - Asks for and offers help when needed.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; college degree preferred.
- Previous meat department experience preferred.
- Willingness to work early mornings, evenings, weekends over time, and holidays as required.
- Excellent customer service to treat patrons like family.
- Strong communication skills to train and motivate employees.
- Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
