Top 813 Customer service account associate Jobs in Tennessee

Customer Account Associate | Memphis, TN
Raymond James Financial, Inc. —Memphis, TN
- Full-time
- Hybrid work
- Sales
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Care Management Associate
CVS Health —Tennessee
- $18.50 - $42.35 an hour
- Full-time
- Remote
- Microsoft Outlook
- Sales
- Research
- Health insurance
- Dental insurance
5h
Customer Service Account Associate
T-Mobile USA, Inc. —Nashville, TN
- $20 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid parental leave
- AD&D insurance
US Virtual - Customer Service Associate (Healthcare)
VXI Global Solutions —Nashville, TN
- $17 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
6d
Account Transfer Associate I Memphis, TN
Raymond James Financial, Inc. —Memphis, TN
- Full-time
- Hybrid work
- Research
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
AT&T Account Associate
DW Executives,inc —Nashville, TN
- $44,000 - $58,000 a year
- Full-time
- High school diploma or GED
- Travel
- In-person
- Professional development assistance
- Flexible schedule
Quick Apply
5h
Ecommerce Associate
Royal Brass and Hose —Knoxville, TN
- Full-time
- Computer literacy
- Bachelor of Science
- Basic math
- Profit sharing
- Health insurance
3d
Accounts Payable Associate
Sertoma Center —Knoxville, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
1h
Deli Associate/Customer Service
The Local Market —Knoxville, TN
- Part-time
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Associate Customer Success Management
Censis —Nashville, TN
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
4d
Customer Service Associate
The Travelers Companies, Inc. —Knoxville, TN
- $37,400 - $61,600 a year
- Hybrid work
- High school diploma or GED
- Children
- Communication skills
- Wellness program
- Paid holidays
6d
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Nashville, TN
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Front Desk Associate
Pediatric Dental Care "Dr. Buzz" —Franklin, TN
- $24 - $28 an hour
- Full-time
- Dental office
- High school diploma or GED
- Pediatrics
- Paid time off
- 401(k) matching
Quick Apply
Associate, Customer Service Development
Brother International Corporation —Bartlett, TN
- $16 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Entry level
- Tuition reimbursement
- Work from home
Client support associate
CoreLend Financial —Memphis, TN
- $35 - $47 an hour
- Full-time
- Bachelor's degree
- Business Administration
- 1 year
- Opportunities for advancement
Quick Apply
Associate, Healthcare & Business Support
Lyft —Nashville, TN
- $16.62 - $20.77 an hour
- Weekends as needed
- Remote
- Fair chance
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Revenue Cycle Pre-Registration Associate
QHC ARM Shared Services, LLC —Brentwood, TN
- Full-time
- Remote
- Writing skills
- English
- High school diploma or GED
- Loan repayment program
- Health insurance
Quick Apply
6d
Pharmacy Customer Service Associate
Walgreens —Spring Hill, TN
- $20.50 - $27.50 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
13d
Associate Account Manager, LEADTOOLS
Apryse —Tennessee
- $95,000 - $120,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Commercial
- Paid time off
- 401(k) matching
Quick Apply
Capital Access Associate | Memphis, TN
Raymond James Financial, Inc. —Memphis, TN
- Full-time
- Hybrid work
- Research
- Office
- High school diploma or GED
- Paid holidays
- Health insurance

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Customer Account Associate | Memphis, TN

Raymond James Financial, Inc. -
Memphis, TN

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Description Summary

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our Memphis, TN Corporate Office.

In a dynamic call center environment, the Customer Account Associate serves as the critical link between branch offices and the Home Office, delivering high-quality account servicing and support. The role involves reviewing, updating, and maintaining client accounts while ensuring compliance with firm policies, regulatory standards, and collection procedures. The associate actively monitors account activity to safeguard the interests of clients, Financial Advisors (FAs), and the Firm. Responsibilities include resolving escalated issues, assisting internal associates and FAs with client support needs, and recommending solutions to moderately complex problems. The associate also supports team development by mentoring less experienced colleagues, maintains accurate records in accordance with exchange and firm requirements, and has frequent interaction with internal clients to ensure satisfaction and operational integrity.

Job Description

Responsibilities:

Assist with various requests for information, referring more complex matters to colleagues.
Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information, directing more complex matters to colleagues, as necessary.
Carry out standard customer service activities and handle simple customer inquiries.
Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
Enter data into standard branch systems, reviewing and verifying it for accuracy. This includes handling and documenting counter transactions.
Maintain files and records.
Organize own work schedule each day in line with changing priorities.
Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Knowledge of:

Compliance, with an eye for situations that could present risk to the firm.

Skills:

Uses clear and effective verbal communications skills under supervision to express ideas, request actions and formulate plans or policies.
Supports business processes under supervision by applying an understanding and effective use of standard office equipment and standard software packages.
Works under supervision to develop appropriate plans or perform necessary actions based on recommendations and requirements.
Works to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works under close supervision.
Works to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works under close supervision.
Works under supervision to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
Works under supervision to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.
Works to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works under close supervision.
Works under supervision to analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Receives, monitors and deals with allocated customers at an elementary level, working under supervision.
Applies understanding of the business environment and objectives to develop solutions under supervision.
Works under supervision to meet high customer service standards.
Works under supervision to understand and effectively operate all customer management systems.
Works under supervision to perform data analysis for use in reports to help guide decision making.
Works to select, deploy and get the best results from the most appropriate office system.
Works to recognize sales opportunities during service interactions to enhance overall customer service. Typically works under close supervision.

Education

High School (HS) (Required)

Work Experience

General Experience - 4 to 6 months

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-SJ1

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Refine Your Search

customer service account associate jobs in tennessee

Customer Account Associate | Memphis, TN

Care Management Associate

Customer Service Account Associate

US Virtual - Customer Service Associate (Healthcare)

Account Transfer Associate I Memphis, TN

AT&T Account Associate

Ecommerce Associate

Accounts Payable Associate

Deli Associate/Customer Service

Associate Customer Success Management

Customer Service Associate

CUSTOMER SERVICE ASSOCIATE

Front Desk Associate

Associate, Customer Service Development

Client support associate

Associate, Healthcare & Business Support

Revenue Cycle Pre-Registration Associate

Pharmacy Customer Service Associate

Associate Account Manager, LEADTOOLS

Capital Access Associate | Memphis, TN

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