Summary
The Care Manager I / CCBHC Care Coordinator II will provide case coordination, outreach, and advocacy services to individuals entering CCBHC.
The Care Manager I / CCBHC Care Coordinator II will provide initial screening and referral services to assist the consumer in connecting to needed resources.
The Care Manager I / CCBHC Care Coordinator II may assist in developing a complete psychosocial evaluation, conducting initial health screenings, and developing a coordinated treatment plan.
These clinics are required to provide a comprehensive set of services for children and adults including 24/7 crisis services; outpatient mental health and substance abuse treatment services; immediate screenings, risk assessments, and diagnoses; and care coordination with emergency rooms, law enforcement, and veteran groups. The CCBHC model provides an integrated model for care delivery to reduce overall healthcare costs and improve patient outcomes.
Essential Duties/Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual performs these duties using advanced knowledge obtained through specialized education and experience.
- Consistently exercising discretion and judgment to analyze, interpret, make deductions, and then decide what actions are necessary based on the varying facts and circumstances of each individual case.
- Works without daily and immediate supervision, evaluating possible courses of conduct and making decisions where there is no opportunity to seek supervisory assistance.
- Maintains an active caseload providing referrals and linkage as needed within areas of expertise and limits of credentials; assures procurement of additional services as needed.
- Acquires and provides the team with detailed information regarding an assigned consumer to establish the foundation for the Treatment Plan.
- Works with the consumer on a day-to-day basis using professional judgment and discretion to implement the team- determined Treatment Plan.
- Assists in development, implementation, and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals.
- Communicates consistently with community partners to maintain positive working relationships for existing MOUs.
- Consults and coordinates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals.
- Provides crisis management for consumers; makes linkages for interventions as appropriate.
- Provides individual and group Psychosocial Rehabilitative services.
- Provides face-to-face skill training and mental health interventions to consumers in accordance with the treatment plan.
- Provides age-appropriate life skills training to consumers individually or in groups.
- Maintains consumer and program records in accordance with applicable standards and regulations, grant requirements, etc.
- Maintains a high level of ethical conduct regarding confidentiality, dual relationships, and professional stature.
- Ability to demonstrate competent use of Electronic Medical Record (EMR).
- Participates in continuing education activities, remaining knowledgeable in area(s) of expertise.
- Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision.
- Completion of CANS and/or ANSA training and ongoing certification
- Timely completion of DARMHA Supported Consumer (DSC) paperwork and reassessments within specified deadlines.
- OBHP qualified staff will be expected to participate in the required clinical supervision.
- Maintains a flexible schedule in collaboration with supervisor to develop a working schedule that meets the needs of the consumers and team.
- Performs other duties as assigned.
Minimum Qualifications
Minimum Qualifications as related to Care Manager I Positions at Hamilton Center
CARE MANAGER I
- High School diploma or equivalent
- An individual with at least 12 months of paid, full time employment or 24 months of paid, part time employment in a directly related adult, child, youth, adolescent or family services related field including but not limited to the following professions: Community Mental Health Center, Group Home, Residential Placement facilities, Personal Care giver, State Hospital, Certified Nursing Assistant, Licensed Professional Nurse, Department of Children’s Services, Family and Social Services Administration, Education/Special Education, Nursing Home, Day Care providers/staff, Juvenile Justice Centers, Community Corrections/Probation, FQHC, Hospitals, Hospice
Minimum Qualifications as related to CCBHC Care Coordinator II Positions at Hamilton Center
CCBHC CARE COORDINATOR II
- Bachelor’s degree in psychology, Social Work, Sociology, Family/Consumer Sciences, Child Development, Substance Abuse, Mental Health, Human services, Education, Criminology, Counseling, Psychology, Nursing, Special Education, Family Studies, Marriage and Family Therapy, Recreational Therapy, Music Therapy, Art Therapy, Child and Adolescent Welfare or Youth, Adult and Family Services, with a minimum of 1 year of Case Management/Care Management experience (internal or external)
- Nonspecific bachelor’s degrees with a minimum of 4 yrs. of experience as a Care Coordinator I in a directly related child, youth, adolescent, or family services field
- Completion of Case Management training post college degree
ALL POSITIONS MUST POSSESS
- Knowledge and skills in community based behavioral health care and case management.
- Good interpersonal and communication skills.
- Agreement to use personal transportation in work capacity including transporting consumers.
- Flexible scheduling is required.
- Willingness to use reliable personal transportation in work capacity.
Certificates, Licenses, Registrations
- Valid driver’s license in accordance with HCI motor vehicle policy.
- Maintain current Crisis Prevention Intervention (CPI) certification.
- Maintain current American Red Cross CPR/First Aid certification.
Physical Demands
While performing the duties of the job, the employee is regularly required to communicate in person or by telephone. The employee must be able to travel to consumer locations. The employee is frequently required to stand, walk, reach, bend; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee occasionally must sit. The employee must occasionally lift and/or move up to 40 pounds.
Work Environment
Subject to change depending on the scheduled location. Conditions will vary depending on the continuum of treatment from hospital, residential, and community settings.
- 40+ hour work week
- Overtime rate after 40 working hours
- On call schedule in support of crisis
- Nights and weekends periodically
These characteristics are representative of those an employee may encounter performing the essential functions of the job. The employee works with seriously mentally ill individuals where a high degree of stress is possible. The position does not normally involve exposure to blood, body fluids or tissues; but it may require performing unplanned tasks where exposure may occur. The position requires the use of standard precautions.
Conditions of Employment
- Satisfactory reference and background investigation checks.
- Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use.
- Satisfactory completion of an Indiana Department of Child Services criminal fingerprinting background, Indiana State Criminal History, Sex and Violent Offender, Registry, Child Protection Services History, and local law enforcement agency/county sheriff checks at the time of hire and every four years (or at contract renewal when applicable) for any employee that has direct contact on a regular and continuing basis with DCS consumers.
- Fingerprints are required.
- Demonstrated computer literacy through successful completion of pre-employment testing may be required.
- Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter
- Completion of MMR, Varicella, influenza and coronavirus vaccine.
- Completion of Center-wide new employee orientation and ALL required paperwork prior to reporting to work
- Completion of Recovery Works Training.
- Completion of Department of Child Services (DCS) Training.
- Completion of HCI Quality Training, Trauma Informed Care, and e-Learning.
- Completion of Crisis Prevention Intervention (CPI) Training.
- Completion of CPR/First Aid Training.
- Annual restraint training (IPU staff only).
- Completion of HCI OBHP training modules within 90 days of hire or transfer to OBHP position.
- Attendance at all mandatory staff development and training.
- Successful completion of EMR orientation/ training within the first 30 days of employment.
- Successful completion of Initial Competency Assessment within the first 30 days of employment.
- Successful completion of New Employee Department Checklist within 90 days of employment.
- Successful completion of a six-month on-the-job orientation period
- Successful completion of Annual PES.
- Adherence to all policies, procedures, rules, and regulations set forth by Hamilton Center, Inc.
- Participation in payroll electronic deposit.
- Adherence to Compliance Program Plan.
Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions about jobs.
