Top 62 Customer service representative Jobs in Texarkana, Tx

Customer Service Representative
Summit Fire & Security —Texarkana, TX
- $20 - $22 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
14d
Pharmacy Patient Care Coordinator
CSI Pharmacy —Nash, TX
- $22 - $25 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
Quick Apply
Contact Center Outbound Call Agent
Roundstone Professional Services Group —Texarkana, TX
- $18 an hour
- Full-time
- Background check
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Sales and Customer Service Representative
HERTZ RENT A CAR —Texarkana, AR
- From $15 an hour
- Weekends as needed
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Call Center
Ocean Canyon Resorts —Texarkana, TX
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
Quick Apply
Pro Customer Service/Sales
Home Depot —Texarkana, TX
- Entry level
- Commercial
Enterprise Communications Coordinator
Basic Software Systems —Texarkana, TX
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service/Sales
Home Depot —Texarkana, TX
- Entry level
Customer Service Associate I
Dollar Tree —Texarkana, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Corporate Headquarters
Atwood Distributing LP —Nash, TX
- Full-time
- Office
- Entry level
Quick Apply
CUSTOMER SERVICE MANAGER - TEXARKAN, AR
Canteen —Texarkana, AR
- $60,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Service Associate I
Family Dollar —Texarkana, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service/Sales Representative
Digital Effects Signs & Graphics —Nash, TX
- From $12 an hour
- Full-time
- In-person
- Communication skills
- Marketing
Quick Apply
Bilingual Customer Service Rep - Spanish
Kelli Ashbrook-Cummings Insurance Agencies —Texarkana, TX
- $16.82 - $25.00 an hour
- Full-time
- Spanish
- Office
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Workforce Management Specialist
Revolution Technologies, LLC —United States
- $30 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
1d
Manager, Pharmacy Data Entry Operations
Knipper HEALTH —United States
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Computer literacy
- HIPAA
- Paid parental leave
- Health insurance
1d
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

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Customer Service Representative

Summit Fire & Security -
Texarkana, TX

Apply Now

Job Details

$20 - $22 an hour
14 days ago

Full Job Description

JOB SUMMARY:

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility.

ESSENTIAL JOB DUTIES:

Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes.
Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel.
Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources).
Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME.
Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures.
Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail.
Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate.
Process customer payments, as appropriate.
Preform collection responsibilities, as assigned.
Maintain office cleanliness.
Scheduling Responsibilities (as assigned):
- Process daily the open work order reports and coordinate technicians’ schedules; schedule technicians to maximize the full shift.
- Manage master schedule including all technicians’ schedules and work order for immediate review by direct supervisor and leadership.
- Leverage future scheduling with Accounts Receivable concerns concerning past due accounts.
- Resolve any scheduling conflicts including verifying and/or update account details, as needed.
Other duties may be assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

High School Diploma or GED, required

Experience, Knowledge, Skill Requirements:

2 years customer service
2 years of professional computer
1 year front desk experience
1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant).

Communication Skills:

Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills:

Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required.

Other Qualifications:

Valid driver’s license with acceptable driving record required.
Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <30lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be theEmployer of Choicefor highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with anindustry leadingand affordable benefits package for eligible employees. Our benefits package includes:

Paid Vacation and Holidays
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan with Company Match
Flexible Spending Accounts
Long-Term Disability – Employer Paid
Short-Term Disability – Employer Paid
Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
Life Insurance for Team Members and Dependents
Employee Assistance Program
Employee Referral Program

Our Core Values

PIPE

We arePASSIONATEabout life safety
We haveINTEGRITY(Do the right thing)
We work inPARTNERSHIPwith our customers and community
We constantly strive forOPERATIONAL EXCELLENCE(Do things right)

Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Apply Now

Refine Your Search

customer service representative jobs in texarkana, tx

Customer Service Representative

Pharmacy Patient Care Coordinator

Contact Center Outbound Call Agent

Sales and Customer Service Representative

Call Center

Pro Customer Service/Sales

Enterprise Communications Coordinator

Customer Service/Sales

Customer Service Associate I

Corporate Headquarters

CUSTOMER SERVICE MANAGER - TEXARKAN, AR

Customer Service Associate I

Customer Service/Sales Representative

Bilingual Customer Service Rep - Spanish

Workforce Management Specialist

Manager, Pharmacy Data Entry Operations

Insurance Service Agent - Ukrainian & Russian Speaker

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