Responsible for providing front-line registration services for all student populations into credit and non-credit programs, including generating, maintaining, and digitizing student records in accordance with the Southern Association of Colleges and Schools, Texas Higher Education Coordinating Board Guidelines, state and federal laws, and district policies. In-person work on campus is an essential function of this position.
Process admissions applications to verify eligibility for admission into El Paso Community College (EPCC). Code and maintain applicant and student data, including registration holds. Digitize all original supporting documents and provide guidance to students on required steps to complete the admissions process for all Region 19 designated schools and Dual Credit and Early College High School Program (DC/ECHSP).
Review and analyze required supporting documents to process actions and update the Student Information System appropriately. These updates include but are not limited to grade, attendance, change of address, majors, and other demographic values that impact state and federal reportable items. Update external systems, such as Army IgnitED, Student Exchange Visitors Information System (S.E.V.I.S), and any third-party software the division utilizes.
Provide registration processing assistance for credit and Continuing Education (CE) students, including schedule and class searches, registration "Hold" releases, overrides, over tallies and assigning appropriate registration coding in Student Information System to support such actions.
Act as an information source related to EPCC's policies and procedures and regulations related to residency status in accordance with Texas law requirements. Responsible for accepting and completing enrollment verifications, deferments for student loans companies, employment screening agencies, insurance companies, and the Military. Gather data and certify student enrollment.
Provide information to students regarding numerous topics, including admissions and registration, residency, Texas Success Initiative, Ability to Benefit, English as a Second Language pre-test assistance, International students, and general student services.
Process student, faculty, and administrative initiated course withdrawals, review, and code withdrawal actions in compliance with federal, state, and district requirements.
Serve as liaison to Region 19 designated High Schools and DC/ECHSP to coordinate with appropriate EPCC departments for complete student services, including Testing Services, Counseling, Financial Aid, etc., and resolve semi-routine admissions issues. Ensure compliance by explaining the DC/ECHSP admissions process, referrals, department programs, policies and procedures, and appropriate laws to students and contacts. Refer students to appropriate departments as needed.
Perform other duties assigned.
Required Qualifications:
1. Associate's Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills and abilities.
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
2. Effective customer service skills.
3. Proficient computer skills, including internet navigation, Microsoft Office Suite.
4. Ability to maintain confidentiality of work-related information and materials.
5. Ability to manage multiple complex activities and projects.
6. Ability to establish and maintain effective working relationships with staff and the public.
7. Knowledge of Federal and State Student Financial Aid Program's policies, procedures, rules, laws, and regulations.
8. Effective oral and written communication skills.
Special Conditions:
1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.
If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status.
Physical Requirements:
While performing the duties of this Job, the employee is regularly required to sit, use hands to feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
