ESSENTIAL TASKS & DUTIES:
Works closely with Customer Service, Manufacturing, Purchasing, and Engineering in the following functions:
- Collects and analyzes data related to supplier failures, internal manufacturing failures and RMA failures from customers
- Controls internal defects and performs analysis and appropriate disposition of manufacturing scrap.
- Maintains supplier material certification records.
- Supports customer purchase orders by creating conformance documents with actual data gathered during the assembly process.
- Tracks corrective action items, ensuring timely implementation and verify effectiveness
- Organizes weekly, monthly, bi-annual meetings / conference calls for purposes of information sharing, brainstorming and decision-making. Maintains meeting agenda / minutes and action items tracker
- Works closely with Suppliers, Manufacturing, Purchasing, Customer Service & Sales to arrive at corrective and preventive actions for defects
- Conducts periodic process audits of manufacturing processes to facilitate continuous improvements
- Co-ordinates return of failures to suppliers through non-conforming process, follows up for corrective actions / implementation and ensure effectiveness
- Identifies and drives continuous process improvement activities globally for the company
- Conducts first article inspection approval for new part numbers or change in supplier, as necessary.
- Coordinates and facilitates calibration, both on-site along with sending instruments to outside vendor.
- Maintains calibration records for the site in compliance with ISO9001:2015.
- Other duties may be assigned to execute effective reinforcement and coaching disciplines
Additional Responsibilities:
- Follows all company safety policies and procedures and organize work areas for efficiency and safety.
- Provides status reports to management as required.
- Responds to change productively and handles other duties as required.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Familiar with using measurement equipment. Calipers, micrometers, thread gauges, thickness gauges, pressure and leak measurement instruments.
- Excellent written and verbal communication skills including email, creating/editing word documents and PowerPoint work instructions.
- Detail oriented person
- Organizes and maintains electronic files so supplier and customer supporting materials are easily retrievable
Education & Experience:
Two-year technical degree and / or two years’ experience as a Quality Analyst or equivalent combinations of skills and experience is needed. Specific skill requirements include excellent oral and written communication skills, and proven teamwork ability. Foreign language skills is a plus. Must have basic understanding of statistics.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills
Ability to apply basic mathematical concepts addition and basic statistical analysis like computing averages, frequency distributions, Pareto analysis and plot histograms, bar, line and pie charts.
Computer Skills
Proficient in using Microsoft Office applications, MRP platforms and Statistical software.
Reasoning Ability
Proven problem-solving ability. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Other:
- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
- Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability
Preferred
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2 year(s): Experience as a Quality Analyst
Preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
