Top 10 Ticket service coordinator Jobs in Toledo, Oh

Ticket Service Coordinator
The Toledo Mud Hens Baseball Club, Inc. —Toledo, OH
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
Ticket Service Coordinator
Toledo Walleye —Toledo, OH
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
Oxygen Delivery Technician
Viemed —Toledo, OH
- Monday to Friday
- Hospital
- Writing skills
- High school diploma or GED
Quick Apply
IT Specialist
Ohio Business Machines —Toledo, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply
1d
Overnight Valet Attendant - Toledo, OH
Parking Management Company —Toledo, OH
- $15 an hour
- Overtime
- Background check
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
BGSU Athletic Ticket Taker - Intercollegiate Athletics
Bowling Green State University —Bowling Green, OH
- $11 an hour
- Weekends as needed
- Customer service
- University
- US work authorization
Food Service Crew Member - Jail Kitchen
Wood County Sheriff's Office —Bowling Green, OH
- $20.80 - $21.21 an hour
- Full-time
- 18 years or older
- Basic math
- English
- Paid holidays
- Health insurance

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Ticket Service Coordinator

The Toledo Mud Hens Baseball Club, Inc. -
Toledo, OH

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Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Role Summary

The Ticket Service Coordinator supports ticket sales, service, and operations by managing customer accounts, processing ticket orders, and assisting with fan engagement initiatives. This role works closely with sales and ticket operations staff to deliver exceptional service, support season ticket member retention, and ensure a seamless experience for fans at events and on game days.

Key Responsibilities

Account Services

Collaborate with Sales Consultants to ensure timely and accurate processing of group sales orders including invoices, payment processing, and ticket delivery.

Respond promptly to customer questions, ticket issues, account requests, and service concerns.

Support season ticket renewal campaigns and retention initiatives.

Assist with season ticket payment plans and account maintenance.

Ticket Operations

Partner with Ticket Operations staff to ensure timely ticket production and delivery.

Maintain accurate customer records within ticketing and CRM systems.

Serve as on-site manager for game-day ticket operations as needed by management.

Process, fulfill, and distribute season, group, and single-game ticket orders accurately and efficiently.

Assist with ticket operations, will-call functions, and customer problem resolution.

Fan Experience & Events

Coordinate and execute season ticket member events, appreciation programs, and special experiences.

Assist in executing group and premium experiences at various events.

Support fan engagement initiatives that strengthen customer loyalty and retention.

Administrative Support

Manage outbound mailings and account communications.

Prepare reports and account information as requested.

Perform other duties as assigned.

Qualifications & Experiences

Bachelor’s Degree in Sports Management, Business, Sales or another related field.

Experience working in customer service, hospitality, ticketing, sales support or related experience preferred.

Previous experience working in a ticket office setting or with the ProVenue ticketing system is strongly preferred.

Skills & Competencies

Demonstrates a commitment to delivering Fanatical Experiences.

Strong interpersonal skills and ability to build lasting customer relationships.

Exceptional organization and attention to detail.

Ability to prioritize multiple tasks in a fast-paced environment.

Strong written, verbal, and professional communication skills.

Proficiency with Microsoft Office and ticketing/CRM platforms.

Ability to work collaboratively across departments.

High degree of accountability, professionalism, and initiative.

Adaptability and willingness to work flexible hours including evenings, weekends, and holidays as needed.

Working Conditions & Physical Requirements

Constantly remains in a stationary position on days worked in the office environment.

Frequent standing and movement around the arena/ballpark on game days assisting with tickets.

Constantly operates a computer and other office productivity equipment.

Constant communication with customers, must be able to exchange accurate information.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital and veteran status, or any other protected class. We are committed to providing reasonable accommodations to applicants with disabilities throughout the hiring process. If you require an accommodation, please contact Kelsey Jurgenson/HR Generalist, at [email protected]

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Refine Your Search

ticket service coordinator jobs in toledo, oh

Ticket Service Coordinator

Ticket Service Coordinator

Oxygen Delivery Technician

IT Specialist

Overnight Valet Attendant - Toledo, OH

BGSU Athletic Ticket Taker - Intercollegiate Athletics

Food Service Crew Member - Jail Kitchen

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