Top 6 Hotel front desk Jobs in Tomah, Wi

Front Desk
Best Western Tomah Hotel —Tomah, WI
- Part-time
- Computer literacy
- Basic math
- Hotel
Part time Front Desk Receptionist
Microtel Inn and Suites By Wyndham Tomah Wisconsin —Tomah, WI
- $13 - $14 an hour
- Part-time
- Windows
- Hotel
- Food service experience
- 401(k)
- 401(k) matching
Quick Apply
Part Time - Front Desk Agent - ZYYMA
IHG Army Hotels —Fort McCoy, WI
- $17.39 - $18.06 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Part time Night Auditor
Microtel Inn and Suites By Wyndham Tomah Wisconsin —Tomah, WI
- $14 - $15 an hour
- Part-time
- In person
- Hospitality
- Windows
- Hotel
- 401(k)
- 401(k) matching
Quick Apply
Night Auditor
Best Western Tomah Hotel —Tomah, WI
- Full-time
- Computer literacy
- Basic math
- Mid-level

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Part time Front Desk Receptionist
Microtel Inn and Suites By Wyndham Tomah Wisconsin —Tomah, WI
The lobby is a area we should try to keep clean for check-in time around 3pm. The mornings are productive and spent checking out customers, assigning…
$13 - $14 an hour
Quick Apply
Receptionist
Happy Nails Salon —Onalaska, WI
Using a POS system/ cash handling. Directing customers to the correct nail technician. Greeting and welcoming every customer.
From $18 an hour
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11d

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Hotel Front Desk Clerk - Full-time - Springhill Suites by Marriott Columbus Easton
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Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
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Front Desk Agent
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Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Front Desk

Best Western Tomah Hotel
Tomah, WI

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Job Details

Part-time | Full-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Hotel regulations compliance
Hotel policy compliance
Promoting products
Phone communication
Computer literacy
Basic math
Greeting customers
Providing information to customers
Credit card payment processing
Hotel room assignment management
Theft prevention procedures
Fire safety procedures
Implementation of OSHA safety standards
Desktop applications
Hotel emergency procedures
Telephone systems
Deposits
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling
Suggestive selling
Customer service problem-solving
Hotel safety procedures
Communication skills
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Supervisor: General Manager

Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Maintains a high level of professional appearance and demeanor.

Maintain the highest level of confidentiality in all areas.

Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.

Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.

Demonstrate good communication skills and convey information and ideas.

Ability to perform basic math, and understand financial information.

Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.

Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.

Uses persuasive selling techniques to sell rooms and promote all marketing programs.

Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.

Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.

Responsible for key control. Issues and receives both room keys and master keys.

Process all lost and found items according to policy.

Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.

Assist in training of new staff.

Participates in and supports a positive, enjoyable work environment.

Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.

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Refine Your Search

hotel front desk jobs in tomah, wi

Front Desk

Part time Front Desk Receptionist

Part Time - Front Desk Agent - ZYYMA

Part time Night Auditor

Night Auditor

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