Top 9 Help desk technician Jobs in Topeka Ks

Technology Support Technician
Washburn University —Topeka, KS
- From $50,000 a year
- Weekends as needed
- Background check
- School experience
- Classroom
IT Support Technician - Topeka, KS
SGA Dental Partners —Topeka, KS
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
8d
Field Service Technician - Kansas City, KS
GLORY —Kansas
- $20 - $27 an hour
- Weekends as needed
- Military
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Field Service Technician
AGS LLC —Topeka, KS
- $20.50 - $23.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Topeka, KS
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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AllSTEM Connections —Wakarusa, KS
Help Desk Support: Provide ad-hoc technical support to staff during the project duration to ensure smooth daily operations. IT Systems & Security Cleanup.
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Olathe Dodge Chrysler Jeep Ram —Olathe, KS
Utilize help desk tools like BMC Remedy, ServiceNow, and Jira to track incidents, requests, and resolutions efficiently. Pay: From $60,000.00 per year.
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Technology Support Technician

Washburn University -
Topeka, KS

Apply Now

Job Details

Full-time
From $50,000 a year

Qualifications

Confidential information handling
Windows
High school diploma or GED

Full Job Description

Information Technology Services

Staff Full-time

Position Title: Technology Support Technician

Department: Information Technology Services

Advertised Pay: Lower $50,000's

Campus Location: Washburn University

Application review will begin as applications are received and will continue until the position is filled.

Position Summary: Provides telephone and face-to-face technical support to faculty, staff, and students regarding computer software, hardware, and network issues in a help desk setting, both walk-up and in offices/classrooms.

About Washburn University: Washburn University is a teaching-focused, student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact programs for first-generation students. Washburn has a student body of just over 7,000 students, a significant and growing number of whom are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve their educational goals.

Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance. Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership, achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according to Great Colleges to Work For® program.

Essential Functions:

Installs images and additional licensed software supported by ITS on desktop, lab, and mediated classroom computers, and additional software on desktop, lab, and mediated classroom equipment with departmental and ITS leadership approval.
Installs and registers on the network, University computer systems in labs, offices, and mediated classrooms.
Troubleshoots hardware and software issues through diagnostic tests, Internet research, and vendor consultation, and implements the best course of action for resolution.
Works with vendors, online and through telephone support, to obtain replacement parts and install computer hardware components.
Provides telephone and face-to-face support to Washburn employees regarding computer software, hardware, and network issues; refers issues to other areas of ITS for resolution when necessary.
Maintains records of daily activities, including installations, troubleshooting, and repairs, to track user-specific issues, equipment maintenance, and invoicing customers for parts.
Updates inventory records as necessary to provide for the correct location and identification of computer assets.
Performs additional job-related duties as assigned or as appropriate.

Required Qualifications:

High School diploma, GED, or equivalent.
Experience in technical support.
Demonstrated effective problem-solving, organizational, interpersonal, and communication skills.
Proven ability to maintain confidentiality of information.
Demonstrated experience with Windows operating systems, at a technical support level.
CompTia A+ certification is required within six months of employment.

Physical Requirements:

Ability to move equipment weighing as much as 50 pounds on a daily basis.
Work schedule is Monday – Friday, 8:00 a.m. – 5:00 p.m., occasional weekend hours work may be requested to support university activities.

Preferred Qualifications:

CompTia A+ certification.
Associate or post-secondary degree in computers or electronics.
Experience working in an educational environment.
Experience working with macOS, and iOS operating systems and devices.

Hourly, full-time, Mon-Fri, 8am-5pm
Background Check Required

Washburn University is committed to providing an environment for individuals to pursue educational and employment opportunities free from discrimination and/or harassment. The University prohibits discrimination on the basis of race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.

Washburn University is committed to providing reasonable accommodations to applicants for employment. If you are an applicant who needs a reasonable accommodation to participate in the application or interview process, please email [email protected] or call 785-670-1538 at least five (5) business days in advance of the date you need the requested accommodation.

Apply Now

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help desk technician jobs in topeka ks

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