Top 4 Network operations center student Jobs in Topeka Ks

Network Operations Center Student
University of Kansas —Lawrence, KS
- $15 an hour
- Part-time
- University
- In-person
- 1 year
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Associate Director, Student Community Programs
University of Kansas —Lawrence, KS
- $81,600 a year
- Online Application
- Management
- Analysis skills
- Supervising experience
9d
Physician – OBGYN – St Francis Campus
The University of Kansas Health System —Topeka, KS
- Full-time
- Medicine
- Surgery
- Inpatient
- Health insurance
- Loan forgiveness

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Associate Director, Student Community Programs
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$81,600 a year
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Technical Instructor (Associate Degree Nursing)
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Stay abreast of innovations and developments in the professional field and take advantage of the University's instructional support programs.
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Network Operations Center Student

University of Kansas -
Lawrence, KS

Apply Now

Job Details

Part-time | Full-time
$15 an hour
10 days ago

Qualifications

Data center services
Data Center Operations
Customer communication
Responding to infrastructure failures
Incident report management
IT system monitoring
Disaster recovery
Incident Escalation
Phone call screening
Control room operations
Quality issues
Customer support ticket management
Resolving technical support tickets
Production monitoring
Network monitoring tools
1 year
Network incident reporting
Escalation handling
Entry level
Production troubleshooting
Network security
System performance monitoring
IT security monitoring

Full Job Description

Position Overview

This position is in the Network Operations Center (NOC) which is open 24 hours, 7 days a week. Candidate hired will be trained to handle processes during planned and unplanned staff absences. The anticipated start date for this position may be negotiable upon request.

Routine work schedule: Saturday and Sunday 8-4, with an additional 4-hour shift during week. This is an onsite position. NOTE: Routine work schedule will vary at times in order to provide support where needed on all 3 shifts and different days of the week. Advance notice will be given and class schedules are always considered.

Job Description

30% - Monitor Consoles, Network, Servers, & Monitors

Monitor system consoles, campus network, data center servers, and security monitors.
Ongoing real-time monitoring of systems, infrastructure, and security across campus and remote sites.

15% - Problem Detection, Reporting, & Resolution

Assist full-time staff in problem detection, reporting & resolution (including environmental issues and events).
Supporting troubleshooting efforts and responding to data center or facility-related incidents.

15% - Monitoring, Problem Reporting, & Quality Assurance

Assist full-time staff in monitoring, problem reporting and quality assurance of nightly production processing.
Ensuring overnight jobs run correctly and issues are reported promptly.

10% - Answer Phone & Direct Calls

Handling incoming calls, routing requests, and serving as an initial point of contact.

10% - Initiate Recovery or Resolution

Respond to systems and service monitor information and initiate recovery or resolution.
Taking action on alerts, outages, or abnormal conditions to restore service or escalate appropriately.

10% - Document Problems

Document problems in ticketing system.
Logging incidents, updates, resolutions, and maintaining accurate records.

5% - Data Center Assistance

Assist full-time staff on Data Center floor.
Physical presence and hands-on assistance with equipment, media, or operational tasks.

5% - Project Work as Assigned

Participation in special projects, documentation updates, or improvement initiatives.

Required Qualifications

Must be in good academic standing.
One year previous experience in IT - related customer service, as evidenced by application materials.

Preferred Qualifications

Excellent customer service skills, as evidenced by application materials.
Available to work during the summer months and most holidays and breaks, as evidenced by application materials.

Position Requirements

During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions

(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.

(3) The individual is expected to work up to 15 - 20 hours per week, with a preference for availability during the summer months and most academic breaks.

Additional Candidate Instructions

To ensure consideration, apply before the application review starts on Thursday, 8/13/2026. A review of applications will continue and is ongoing until a pool of qualified candidates is identified.

Contact Information to Applicants

Nancy Baker
[email protected]

Advertised Salary Range

$15.00 per hour

Anticipated Start Date

Friday August 28, 2026

Apply to Job

Posting Information

Posting ID: 33235BR
Department: Information Technology
Primary Campus: University of Kansas Lawrence Campus
Reg/Temp: Temporary
Employee Class: S-Student

Apply Now

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