Top 11 Contact center supervisor Jobs in Towson, Md

Assistant Installation & Production Manager (In office for Home Improvement)
Gutter Helmet by Lednor Home Solutions —Millersville, MD
- $20 - $25 an hour
- Overtime
- Management
- Mid-level
- 3 years
- Paid training
- Paid holidays
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Dayside Medical Communications Supervisor (Must have NREMT)
WLRC Inc —Windsor Mill, MD
- $34 an hour
- Overnight shift
- Background check
- Writing skills
- Pass drug screening
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Contact Center Supervisor
Long Home Products —Savage, MD
- $48,000 - $55,000 a year
- Writing skills
- Mid-level
- Analysis skills
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Sr. Manager, Customer Care (Call Center)
WSSC Water —Laurel, MD
- $139,786 - $238,014 a year
- Full-time
- Writing skills
- Residential
- Presentation skills
9d
Warehouse Operations Supervisor
Fanatics Commerce —Aberdeen, MD
- $56,000 - $68,000 a year
- Overtime
- Spanish
- Oracle
- English
Quick Apply
13d
Crisis Call Center Supervisor - Overnights
The Affiliated Sante Group —Timonium, MD
- $70,000 - $77,000 a year
- Weekends as needed
- Experience working with individuals with disabilities
- Mid-level
- Master's degree
- 403(b) matching
- AD&D insurance
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Manager, Technical Training
Peraton —Windsor Mill, MD
- $104,000 - $166,000 a year
- Master's degree
- Senior level
- Business
- Health savings account
- Paid holidays
Contact Center Manager (Inside Sales)
Long Home —Savage, MD
- $75,000 - $110,000 a year
- Call employer
- Writing skills
- Mid-level
- High school diploma or GED
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Distribution Center Outbound Operations Supervisor
NAPA —Laurel, MD
- From $70,000 a year
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Employee stock purchase plan
- Health insurance
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5d

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Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim…
$32,256 - $59,136 a year
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Healthcare Customer Service Team Lead (Remote)
Patient Accounting Service Center, LLC —Washington, DC
Monitor daily call activity (60+ calls/day per CSR) and ensure service standards are met. Team Leads are expected to support their team daily while driving…
$20 - $21 an hour
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Supervisor, Contact Center
Careforth —Columbus, OH
Provide callers with Careforth program information specific to their state of residence in accordance with state regulations and company policies.
$51,740 - $64,594 a year
1d
Internal Operations Supervisor
Symphony Diagnostic Services No1, LLC —Columbus, OH
When necessary you will handle incoming phone calls. Check inbound fax for inbound orders i.e. jails, ultrasounds and facility fax orders and distribute to the…
Quick Apply
6d

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Assistant Installation & Production Manager (In office for Home Improvement)

Gutter Helmet by Lednor Home Solutions -
Millersville, MD

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Paid training
Paid holidays
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Employee discount

Qualifications

Phone communication
High school diploma or GED
Client database systems
Sales management systems proficiency
Computer skills
CRM system proficiency

Full Job Description

IND123

Hey there! Lednor Home Solutions, a major home improvement company in the US, is looking for a full-time assistant installation & production manager. You get to work for a well-known brand with awesome benefits. You will join a fast evolving team dedicated to expanding Lednor Home Solutions core business by working directly with customers to ensure top notch customer satisfaction during any installation or service job, while managing inbound and outbound customer calls efficiently. You'll be talking to customers on the phone, texting, and emailing, as well as our crew leaders regarding all logistics around job / service installations. You will also support the Roofing and Production Manager and report into that position.

We've got you covered with benefits too.

You'll get a 401(k) with a match, generous paid time off (both sick and vacation days), paid holidays, affordable health, dental, and vision insurance options. Cell phone reimbursement and there's also an employee discount and paid training.

Curious about the operating hours?

The job is in our Millersville, MD office. You'll work up to 40 hours a week, with the possibility of overtime. The shifts are Monday to Friday, from 8am to 4pm. Some weekend support may be required from time to time but not typical for this role

Now, let's talk about what's in it for you!

You'll get paid between $20 and $25 an hour, with a performance based bonus program based on monthly quotas being hit.

We're seeking a candidate that can demonstrate solid hands on customer care or assistant supervisor experience (3-5 years) in the general construction, roofing or like kind trade industry. Outside experience will be considered.

Here are the necessary qualifications for the role:

Qualifications:

3-5+ years of call center/customer service, scheduling, dispatch or lead gen experience via phone.
High school diploma or equivalent; additional education or training in business, finance, or customer service is a plus.
Strong communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using computer systems, CRM software, and other relevant tools.
Problem-solving skills and attention to detail.
A client-focused approach with a commitment to providing excellent service.

If you are interested in advancing your career at a fast-growing, impact-driven company, apply now! We're excited to hear from you.

We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

contact center supervisor jobs in towson, md

Assistant Installation & Production Manager (In office for Home Improvement)

Dayside Medical Communications Supervisor (Must have NREMT)

Contact Center Supervisor

Sr. Manager, Customer Care (Call Center)

Warehouse Operations Supervisor

Crisis Call Center Supervisor - Overnights

Manager, Technical Training

Contact Center Manager (Inside Sales)

Distribution Center Outbound Operations Supervisor

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