Top 133 Quality liaison Jobs in Tracy Ca

Customer Service Representative
Metro Supply Chain Holdings USA Inc —Tracy, CA
- $19 - $21 an hour
- Full-time
- Inventory management
- Mid-level
- Office
Quick Apply
Sterile Processing Technician II
San Joaquin County —French Camp, CA
- $4,012.81 - $4,877.60 a month
- Overtime
- Acute care
- Hospital
- Pass drug screening
- Paid holidays
- Health insurance
7d
Per Diem Hospice Chaplain
Fresno Hospice —Modesto, CA
- $35 - $40 an hour
- Part-time
- Mid-level
- Driver's License
- Bachelor's degree
- Employee assistance program
Quick Apply
1d
Sales Design Consultant
Bay Home & Window —Pleasanton, CA
- From $160,000 a year
- Full-time
- Background check
- No experience needed
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Warehouse Supervisor
House of Spices (India) Inc. —Livermore, CA
- $50,000 - $60,000 a year
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Quality Assurance Manager
The Judge Group —Modesto, CA
- $115,000 - $145,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
- Relocation assistance
Quick Apply
11d
DTC Operations Manager
Ghirardelli Chocolate Company —Tracy, CA
- $106,000 - $137,800 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Travel
Quick Apply
Admission Coordinator
OPTIMAL HEALTH SERVICES INC —Modesto, CA
- $26 - $28 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Chaplain
OPTIMAL HEALTH SERVICES INC —Modesto, CA
- $30 - $32 an hour
- PRN
- Microsoft Word
- Microsoft Excel
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
4d
Production Safety Specialist
In-N-Out —Lathrop, CA
- $73,000 - $84,000 a year
- Overtime
- Spanish
- English
- Mid-level
- Profit sharing
- Health insurance
13d
Program Coordinator
THE TABLE COMMUNITY FOUNDATION INC —Stockton, CA
- $25 - $26 an hour
- Full-time
- 18 years or older
- CPR Certification
- Microsoft Excel
Quick Apply
Senior Social Worker
Friends Outside —Stockton, CA
- $28 - $31 an hour
- Full-time
- Mid-level
- 3 years
- Psychology
Quick Apply
11d
Hourly Counselor Pool
San Joaquin Delta College —Stockton, CA
- $72.73 - $108.56 an hour
- LMFT
- Mid-level
- Master's degree
Accounts Payable Operations Manager
Corporate Office - Livermore —Livermore, CA
- $80,000 - $110,000 a year
- Full-time
- Research
- Office
- Finance
Quick Apply
Quality Assurance Manager for our Modesto Plant.
CRYSTAL CREAMERY INC —Modesto, CA
- $120,000 - $130,000 a year
- Online Application
- 5 years
- Bachelor of Science
- Bachelor's degree
7d
Inpatient Coder
AMERICAN ADVANCED MANAGEMENT —Salida, CA
- Basic math
- Inpatient
- Research
Food Safety Quality Assurance Manager
Kruger Foods, Inc —Stockton, CA
- $110,000 - $130,000 a year
- Research
- Bachelor's degree
- Team management
- Dental insurance
- 401(k)
Quick Apply
Director of Quality and Compliance
HOSPICE OF SAN JOAQUIN —Stockton, CA
- $131,144 - $136,440 a year
- Full-time
- Background check
- Nursing
- Clean driving record
- Continuing education credits
- Mileage reimbursement
14d
Business Development Liaison
Right at Home Modesto, CA —Modesto, CA
- $25 - $35 an hour
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Paid time off
- Opportunities for advancement
Quick Apply
Service Advisor
Central Valley Hyundai —Modesto, CA
- $35,152 - $99,245 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Disability insurance
Quick Apply

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quality liaison jobs near tracy ca

Customer Service Representative

Metro Supply Chain Holdings USA Inc
Tracy, CA

Quick Apply

Job Details

Full-time
$19 - $21 an hour

Qualifications

Customer communication

Full Job Description

Customer Service Representative

Warehouse Operations

Reporting to the Customer Service Manager, the Customer Service Representative is responsible to provide customer service support to operations and acts as the liaison between the customer and warehouse operations. Acting as a first point of contact customer service efficiently responds to customer inquiries ensuring service level agreements are met or exceeded.

RESPONSIBILITIES

Develops and maintains positive relationships with Metro customers.
Acts as a first point of contact for the customer and responds to customer inquiries and concerns.
Schedules outbound and inbound carrier appointments.
Maintains up-to-date customer set-up in Warehouse Management System (WMS) including; workflows, customer order notes, special instructions and other changes to ensure customer profiles are accurate.
Assists operations to organize workflow to meet customer demand using WMS.
Inputs into WMS customer requested adjustments to orders such as changes to quantity and deletions as requested by the customer.
Runs Short Order Report in WMS, advises customer of product not available status and makes necessary changes to orders in WMS as directed by the customer.
Receives and process EDI customer orders. Responds to EDI auto email error alerts such as; incorrect part numbers, missing ship-to information, duplicate LPN and makes corrections in WMS.
Maintains new or changed carrier set-up in WMS including carrier SCAC code set-up.
Coordinates with warehouse operations to accommodate delivery of customer rush orders.
Manually inputs and adjusts inventory status in WMS for special orders such as donations, destruction and special customer orders.
Creates and run reports from WMS.
Reports customer feedback to management, including customer dissatisfaction.
Performs administrative functions such as filing, BOL scanning, purchase order creation and ordering office and warehouse supplies.
Responds to emails in a timely manner with solutions-oriented content.

EXPERIENCE

Two (2) years’ experience working in a customer service role.
Previous experience in an automated logistics environment preferred.

COMPETENCIES

SKILLS

Service oriented with strong customer service skills and commitment to quality of work.
Excellent verbal and written communication skills to work in a customer focused environment.
Intermediate knowledge WMS system, preferably Red Prairie WMS.
Basic Excel, Word and Email.
Ability to understand data generated from WMS and Excel reporting.
Ability to make sound independent decisions and escalate any non-routine decisions to management.
Organized and has strong attention to detail and accuracy.
Ability to prioritize and multi-task in a fast-paced environment.
Able to adapt to change and easily adopt new methods and practices required to meet changing business needs.
Ability to lift up to 50 lbs occasionally

CUSTOMER SERVICE AND “OUR WAY” CULTURE

As a team member works collaboratively with Metro employees in a team-oriented environment.
Exceptional customer service attitude.
Looks for ways to say “Yes” to the customer (internal and external).
Promote and support team member driven social initiatives.
Follow established processes and achieve customer Key Performance Indicators (KPIs).
Commitment to quality of work.
Approachable, positive interpersonal style.
Maintain open honest relationships.

HEALTH & SAFETY

Without compromise maintain a safe and clean work environment.
Follows the Occupational Health and Safety Act including Safety, Violence and Harassment laws.
Reports any hazards in the workplace to management.
Must not use or operate equipment in a manner that would endanger self or others.
Must not put other workers at risk by their actions.

RESPONSIBILITIES

Develops and maintains positive relationships with Metro customers.
Acts as a first point of contact for the customer and responds to customer inquiries and concerns.
Schedules outbound and inbound carrier appointments.
Maintains up-to-date customer set-up in Warehouse Management System (WMS) including; workflows, customer order notes, special instructions and other changes to ensure customer profiles are accurate.
Assists operations to organize workflow to meet customer demand using WMS.
Inputs into WMS customer requested adjustments to orders such as changes to quantity and deletions as requested by the customer.
Runs Short Order Report in WMS, advises customer of product not available status and makes necessary changes to orders in WMS as directed by the customer.

Receives and process EDI customer orders. Responds to EDI auto email error alerts such as; incorrect part numbers, missing ship-to information, duplicate LPN and makes corrections in WMS.

Maintains new or changed carrier set-up in WMS including carrier SCAC code set-up.

Coordinates with warehouse operations to accommodate delivery of customer rush orders.

Manually inputs and adjusts inventory status in WMS for special orders such as donations, destruction and special customer orders.

Creates and run reports from WMS.

Reports customer feedback to management, including customer dissatisfaction.

Performs administrative functions such as filing, BOL scanning, purchase order creation and ordering office and warehouse supplies.

Responds to emails in a timely manner with solutions-oriented content.

WORKING CONDITIONS

Primarily works in an office environment at a computer with limited amount of time spent in the warehouse walking and standing.

Quick Apply

Refine Your Search

quality liaison jobs in tracy ca

Customer Service Representative

Sterile Processing Technician II

Per Diem Hospice Chaplain

Sales Design Consultant

Warehouse Supervisor

Quality Assurance Manager

DTC Operations Manager

Admission Coordinator

Chaplain

Production Safety Specialist

Program Coordinator

Senior Social Worker

Hourly Counselor Pool

Accounts Payable Operations Manager

Quality Assurance Manager for our Modesto Plant.

Inpatient Coder

Food Safety Quality Assurance Manager

Director of Quality and Compliance

Business Development Liaison

Service Advisor

I want to receive the latest job alert for quality liaison in tracy ca

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