Top 5 It help desk technician Jobs in Travelers Rest Sc

Service Desk Technician
Global Lending Services —Greenville, SC
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
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NOC Technician - Asheville, NC
DartPoints —Greenville, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
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It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
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Service Desk Technician

Global Lending Services -
Greenville, SC

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Computer operation
Computer hardware
Network protocols

Full Job Description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o Competitive base pay and performance bonuses, dependent on role

o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o 401K with employer match and 100% immediate vesting

o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o Paid Volunteer Time Off (VTO) Annually

o Tuition Reimbursement

o Parental Leave

o Business casual work environment

What does it mean to be a Service Desk Technician at GLS?

As a member of the Information Technology team, the Service Desk Technician provides company-wide technical support. In this position, the Help Desk Technician assists with a variety of software, hardware and networking issues and is responsible for delivering the highest level of customer service.

How will you drive value within the organization as a Service Desk Technician?

Evaluate, prioritize, and resolve incoming requests for assistance from users
Investigate, diagnose, and resolve software and hardware problems, networking, and other computer related technologies and advise users on appropriate action
Monitor, identify, and report network connectivity issues to ensure associates and clients are able to communicate and access company platforms
Log and track calls using a problem management database, and maintain historical records and related problem documentation
Identify and escalate situations requiring urgent attention
Use system deployment images and software deployment packages

What should you already know to be a successful Service Desk Technician?

Minimum of a Bachelor’s degree in Computer Science or related field required
In lieu of a degree, candidates with a minimum of four (4) years’ relevant work experience and at least one current technical certification (e.g. A+, N+, MCP, MCSE, CCNA, HDI, or ITIL) may be considered
Working knowledge of networking protocols required
Working knowledge of hardware, software, network, OS interaction required
Microsoft Technology Associate or CompTIA A+ certification preferred
Minimum of 1 (one) year experience in a related field preferred

Employment Requirements:

Remain in a stationary position up to 100% of the workday
Constantly operate a computer and other standard office equipment
Talk and hear to exchange accurate information
Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
Lift up to 50 pounds
Stoop and kneel to install computer equipment
This job operates in a professional office environment
The noise level in the work environment is usually moderately quiet
The work environment is primarily indoors

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

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it help desk technician jobs in travelers rest sc

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NOC Technician - Asheville, NC

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