Grand Traverse County is a team of passionate and incredible people who are committed to providing responsive, effective quality service to our up-north community. We strive to be a leader in innovative, effective, collaborative, and sustainable county government. We offer stable work environments and competitive salaries to both full- time and part-time employees. Understanding the many challenges facing today’s professionals and families, we offer a competitive compensation package including an impressive list of benefits and time off.
Job Description:
Under the supervision of the Community Health administration within a County operated health clinic, this position provides administrative and technical support to ensure client access, confidentiality, and quality patient services, that may include performing laboratory procedures. As a member of a collaborative team, the employee is responsible for contributing to team objectives while meeting all minimum qualifications, conditions of employment, and essential duties and responsibilities, with or without reasonable accommodation. This position may require irregular work hours, on-call availability during emergencies, and travel using the employee's personal vehicle.
PRIMARY DUTIES AND RESPONSIBILITIES (may include but are not limited to the following)
- Processes, compiles, researches, and analyzes complex information, and prepares and verifies reports, correspondence, and other documents utilizing applicable software, within established procedures.
- Coordinates and monitors the development, implementation, and evaluation of programs.
- Enters, verifies, and reconciles complex information and data. Develop spreadsheets, databases, or reports.
- Obtains and supplies information requiring the application of policies and procedures to specific circumstances, both for employees and the public.
- Provides comprehensive customer service, including delivery of accurate, prompt, and courteous assistance on complex policies, guidelines, and standard practices to internal and external customers, both verbally and in writing.
- Performs a variety of specialized research and reporting in assigned area of responsibility and resolves related discrepancies or erroneous data to ensure compliance with established rules, court orders, policies and laws.
- Sorts, files, and maintains materials and filing systems (paper, computer or imaging), retrieves file materials, and keeps a record of file movement.
- Interprets and assists in the drafting of County and departmental policy and procedures within area of expertise.
- Assists in the preparation and monitoring of department budget, and identifies and reports potential financial overruns and variances at an early stage.
- Coordinates, attends, and represents the director or elected official at meetings.
- Coordinates and monitors the completion of specialized, time sensitive projects.
- Monitors and maintains appropriate levels of supplies and materials in support of unit operations and activities.
- Schedules and maintains department calendars.
- Participates in maintaining or designing web page(s) for assigned area of responsibility.
- Performs advanced mathematical calculations to balance, reconcile, and maintain records
- May provide coverage for Public Health Technician duties as needed to support departmental operations and ensure continuity of services.
- Assist with filing, scanning, reporting, and other clerical duties.
- May train, guide, prioritize, or lead employees in the designated work unit.
- May perform other support staff functions as requested.
EDUCATION, FORMAL TRAINING, AND EXPERIENCE (minimum requirements)
- Graduation from High School, or G.E.D.
- Four to six years directly related and progressively responsible experience
- College level course work in a related field may substitute for up to one year of experience
CERTIFICATIONS, LICENSES (minimum requirements)
Depending on area of assignment, some positions may require:
- CPR Certification
- Notary Public designation
- Requires a valid driver's license and personal vehicle insurance and must maintain eligibility to drive as per the County's Vehicle policy.
CONDITIONS OF EMPLOYMENT (legal or contractual pre- employment obligations and/or requirements, such as drug testing, background check, etc.)
A background check may be required initially and periodically for an individual hired, transferred, reclassified, promoted, or currently working in this job. Appointment to or continued employment in this job is contingent upon a satisfactory background check which may include but is not limited to confirmation of a persons’ identity; review of criminal conviction records; verification of educational degree, license, or certificate required for the position; review of Department of Motor Vehicles records; Department of Justice fingerprint scan; and/or drug and alcohol testing as required and allowable by law. A satisfactory background check is defined as the absence of a criminal history record which bears a demonstrable relationship to the applicant's or employee's suitability to perform the required duties and responsibilities of the position.
DISTINGUISHING CHARACTERISTICS
Work involves evaluating the relevance and importance of theories, concepts, and principles to develop different approaches or tactical plans to fit specific circumstances where guidelines may not exist, but are flexible and open to considerable interpretation. Analytic skills are needed to interpret and apply guidelines. Errors at this level could cause serious, but short-term consequences involving significant financial impact or cost, reduced service to the public, and/or strong negative citizen reaction requiring intervention from a higherlevel manager and could impact others outside of the department.
Compared to the Office Specialist classification, the work is more complex, varied, and involves greater independence. Compared to the Office Manager classification, this job does not have a formal supervisory role. Typically, a department would have no more than one Office Manager or Administrative Assistant in total.
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND OTHER REQUIREMENTS
- Work is performed in an office environment
- May be required to reach with hands and arms; sit; stand; talk and hear; use hands to finger, handle, or feel
- May be required to lift/move up to 50 pounds (such as a box of paper)
KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES (minimum requirements)
- Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as addition, subtraction, multiplication, division, percentages, ratios, etc.
- Knowledge of generally accepted accounting and bookkeeping principles
- Advanced knowledge related to the department or function, and general County operation and organization
- Ability to detect errors, determine causes, and make corrections as appropriate
- Skill in operation of modern office equipment such as personal computer, facsimile, copiers, scanners and telephones
- Skill in use of personal computer software, including advanced spreadsheet development and word processing
- Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with customers, co-workers, and representatives of other agencies.
- Skilled in researching and resolving complex problems in order to ensure compliance
- Ability to coordinate, develop, layout and implement clerical procedures and operations
- Ability to consistently demonstrate sound ethics and judgment
- Ability to think analytically and apply sound judgment, solve problems, make effective decisions, and act with integrity
- Ability to explain complex policies and processes in layman’s terms
- Ability to facilitate and coordinate meetings effectively and efficiently
- Ability to comprehend, process and apply both verbal and written skills appropriate to the job
- Ability to accurately organize and maintain paper documents and electronic files
- Ability to maintain the confidentiality of information and professional boundaries
- Able to use County resources effectively and efficiently
Compensation:
Starting Hourly Rate: $21.98 USD
Grand Traverse County is a great place to live, work and play. Come join our team and experience what northern Michigan is all about, apply today!
You really should see what we have to offer:
Medical: The County offers employees a high-deductible plan through Priority Health. To help cover the cost of the deductible, Grand Traverse County will deposit a contribution amount up to $2,000 into an employee Health Savings Account every year. You may also direct deposit funds into this account every pay period.
Vision: The County provides a no cost plan for employees. We also offer an enhanced plan through EyeMed.
Dental: Our dental insurance provider is Delta Dental. You will pay no costs or premium for diagnostic and cleaning services.
Wellness: Grand Traverse County is committed to creating a culture of health. We provide a variety of incentives and programs that allow you to live a healthy lifestyle.
Employee Recognition: We highly value our employees, which we show by providing our employees awards and recognition throughout the year, and on anniversary dates.
Tuition Reimbursement: Employees are reimbursed up to $5,250 annually for enrollment in courses at an accredited college, university, or trade school.
Vacation: Grand Traverse County provides a generous amount of vacation days to benefitted employees so you can spend time with family and friends.
Holidays: The County gives you 12 days a year to celebrate holidays. Beyond these 12 days, you will receive additional floating holidays to use at your discretion.
Personal Leave: Employees receive up to 72 hours annually depending on contract, to use for appointments, take care of family needs and other personal reasons. Employees are paid every year for unused personal leave up to 40 hours.
Parental Leave: Employees may take up to 6 months of leave to begin at birth or date of adoption of their child.
Retirement: Grand Traverse County offers a defined contribution through MERS. The plan includes a generous match that fully vests after 6 years of employment.
457(b) Retirement Plans: The County also offers optional 457(b) deferred compensation and Roth retirement plans with matching contributions up to an approved amount, based on applicable contract provisions.
Life Insurance: Benefitted employees automatically receive life insurance.
Short Term Disability: The County provides a plan through Mutual of Omaha, which pays two thirds of your salary or wages for a maximum of 182 days.
Long Term Disability: The County provides a plan through Mutual of Omaha, which pays 60 percent of your salary or wages for a maximum of 24 months.
