Top 11 It support Jobs in Troy, Al

Helpdesk Operator
Troy University —Troy, AL
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
IT Specialist II
Troy University —Troy, AL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Helpdesk Technician
Troy University —Troy, AL
- Part-time
- High school diploma or GED
- 1 year
- Entry level
Helpdesk Operator III
Troy University —Troy, AL
- Full-time
- Mid-level
- Bachelor's degree
- 2 years

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IT Specialist II
Troy University —Troy, AL
Bachelor’s degree in a related field OR three to five years of related work experience. The Information Technology Specialist II position in Information…
Part Time IT Operations Specialist II
Alfa Insurance Corporate Careers —Montgomery, AL
As an IT Operations Specialist II, you will play a vital role in monitoring and operating server computer systems. Ability to lift objects up to 30 pounds.
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
5d

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it support jobs near troy, al

Helpdesk Operator

Troy University -
Troy, AL

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Job Details

Part-time

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Computer skills

Full Job Description

The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned.

Minimum Qualifications

1. High school diploma or equivalent
2. Basic computer knowledge
3. Customer service skills

Preferred Qualifications

1. Experience working as a helpdesk operator

Apply Now

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it support jobs in troy, al

Helpdesk Operator

IT Specialist II

Helpdesk Technician

Helpdesk Operator III

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