POSITION PURPOSE
To manage the operation and administration of the Engineering Department to ensure all hotel structures, furnishings, and equipment are optimally functional and aesthetically pleasing.
ESSENTIAL RESPONSIBILITIES
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Oversee the Maintenance operations for the hotel. Implement policies and procedures for the Maintenance Department, including compliance of all company standards relating to quality of products and services.
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Prepare annual budget; monitors achievement of budget and takes corrective steps as appropriate. Performs work within departmental expense plans.
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Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs.
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Develop, coordinate, and monitor all guest rooms, public spaces, equipment, and PM programs to ensure the reliability, safety, and comfort of all staff and guests.
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Participate in public area walk-through with management to ensure guest rooms, public area and heart of the house areas are well maintained and preventative maintenance processes are in place.
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Responsible for overall management of Preventative Maintenance Program, HVAC, electrical, mechanical, plumbing, carpentry, chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc.
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Manage inventory, purchasing, disbursement, and cost control of all supplies.
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Determine appropriate staffing levels for forecasted business and schedules staff members accordingly. Review work schedules and estimate staff members hour requirements for completion of job assignment.
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Perform daily audits to ensure quality standards are consistently met. Inspect projects, rooms, public space, and back-of-the house areas continually.
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Interpret specifications, job orders, and company policies to staff members and enforces safety regulations.
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Establish or adjust work procedures to meet production schedules, recommends measures to improve production.
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Work closely with the General Manager and department managers to ensure coordination of activities.
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Meet with architects to discuss design plans, contact contractors to submit bids for new construction, and meet with construction supervisors to discuss different phases of work.
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Oversee the Safety Program for the resort with the support of the Staff Services Department.
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Implement emergency evacuation floor plans in departments, and fire, life, safety detection/alarm device testing program.
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Responsible for the proper training of the associates on safety, OSHA, EPA, HASMAT, Asbestos awareness, Blood-borne pathogens, Right to Know law and ADA law.
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Participate in the hiring process of new staff members. Assist with the preparation of Staff Member Transaction Forms, performance appraisals, and any Staff Service forms as appropriate.
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Recruit and select qualified candidates, provide staff members with the orientation and training needed to understand expectations and perform job responsibilities.
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Communicate performance expectations and provide staff members with on-going feedback.
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Provide staff members with coaching and counseling as needed to achieve performance objectives and their fullest potential.
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Be familiar with all company policies and benefits.
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Practice safe work habits and ensure safe work practices to avoid injury to self and others.
- Ensures facility compliance with government and other regulatory laws and guidelines such as OSHA and Cal-OSHA.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
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Assist with any guest inquiry.
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Follow all company and safety and security policies and procedures.
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Report maintenance problems, safety hazards, accidents, or injuries.
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Perform other reasonable job duties as requested by the General Manager.
PHYSICAL DEMANDS
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Exerting up to 20 50 pounds of force occasionally. Stands/walks approximately 60% of shift. Sits at desk or in meetings approximately 40% of shift. Strength, flexibility, and good reflexes required operating power-driven machinery.
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Noise and vibration is sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and / or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day.
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Environmental conditions are both, inside and outside, a job is considered both if the activities occur inside or outside in approximately equal amounts. Temperature is moderate and controlled by hotel environmental systems.
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Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
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Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
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Must be able to lift up to 75 lbs. occasionally.
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Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
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Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
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Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
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Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
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Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
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Requires manual dexterity to use and operate all necessary equipment.
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Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
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Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
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Must be able to travel on occasion, as needed
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Must be able to speak, read, write, and understand the primary language used in the workplace.
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Requires good communication skills, verbal, written and electronic.
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Considerable knowledge of complex mathematical calculations and computer programs.
- Must have excellent leadership capability and customer relations skills.
- Must be detail oriented with outstanding organizational and communication skills.
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Must possess intermediate computer skills.
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Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.
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Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.
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Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
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Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
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Self-driven and able to work independently.
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Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail
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Ability to analyze, forecast data, and make judgments to ensure proper payroll and production control.
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Ability to supervise large staff and accomplish goals on a timely basis.
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Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
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Must be able to read and interpret drawings, diagrams, and design plans of all trades
EDUCATION
Must have minimum two years post High School education, preferably in related area of studies, or equivalent work experience. English fluency required.
EXPERIENCE
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Three to five years of Management experience required.
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Three to five of Engineering/Maintenance experience required, preferably within the hospitality industry.
LICENSES OR CERTIFICATIONS
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Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
- CPR certification and/or First Aid training preferred.
EXEMPT POSITION
Exempt Staff Members are not covered by the overtime provisions and do not receive overtime pay. Exempt Staff members are paid a fixed salary that is intended to cover all the compensation to which they are entitled.
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
