Top 2 Veterinarian receptionist Jobs in Troy, Mo

Veterinary Receptionist (Care Coordinator) - Animal Emergency Clinic - O'Fallon
PetVet Care Centers —O'Fallon, MO
- $16 - $20 an hour
- Evening shift
- 18 years or older
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health insurance
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Veterinary Receptionist (Care Coordinator) - Animal Emergency Clinic - O'Fallon

PetVet Care Centers -
O'Fallon, MO

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Job Details

$16 - $20 an hour
11 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Adoption assistance
Parental leave
Employee assistance program
Vision insurance

Qualifications

Animal emergency response procedures
Retail sales transactions
Retail customer service procedures
Service scheduling
Veterinary emergency care
Practice management software
Patient management software
Cash drawer securing
Assisting medical staff
Administrative experience
High school diploma or GED
Pet care appointment scheduling
Data management
Financial records management
Financial data management
Patient billing
Emergency medicine
Multi-line phone systems
Handling patient inquiries
Faxing
Care coordination
Animal emergency care
Patient emergency assistance
Veterinary administrative support
Entry level
Office phone management
Under 1 year

Full Job Description

PetVet Care Centers' Animal Emergency Clinic - O'Fallon is currently seeking a Veterinary Receptionist (Care Coordinator) to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

Local autonomy with national support
Career mobility and development opportunities
A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Animal Emergency Clinic O'Fallon in Missouri is a 24/7 emergency veterinary hospital that has been a trusted lifeline for pet owners across the St. Louis region for nearly 40 years, offering after-hours and emergency care when pets need it most. The O'Fallon location stands out with advanced surgical capabilities including soft tissue, orthopedic, and ocular procedures — and is one of the few emergency clinics in the area to also provide emergency care for exotic pets

Key Responsibilities

Provides excellent customer service in-person, over the phone, and during high-stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

Applicants must be 18 years of age or older to be considered for this position
High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
0–1 years of customer service or reception experience, including client check-in/check-out.
Willing to train.

Preferred Skills (Nice to Have)

Experience with multi-line phone systems and cash handling.

Schedule:

Primarily day shifts, Thursday–Saturday, 7:00 AM–7:00 PM.
Evening shifts may start anytime between 2:00 PM and 2:00 AM.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

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veterinarian receptionist jobs in troy, mo

Veterinary Receptionist (Care Coordinator) - Animal Emergency Clinic - O'Fallon

Veterinary Assistant

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