Top 14 Remote call center representative Jobs in Troy Al

Bilingual Member Care Representative (Contact Center - Remote from MD, VA, PA, WVA, TX, FL, DE, IN or NC)
Educational Systems Federal Credit Union —United States
- $17.48 - $21.00 an hour
- Full-time
- Remote
- Spanish
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d

Related jobs to explore

Based on your search for remote call center representative

Customer Care Representative (10am-7pm-Monday-Friday)
Dixie Electric, Plumbing, Air and Doors —Montgomery, AL
Handle inbound and outbound customer calls professionally and efficiently. Schedule service calls and record important details accurately.
Quick Apply
Contact Center Representative
All In Credit Union —Daleville, AL
You will assist members and personnel with their telephone requests by answering questions and resolving problems pertaining to digital services that are within…
$18.80 - $28.17 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Columbus, OH
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities…
$45,760 a year
Quick Apply
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for remote call center representative in troy al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Bilingual Member Care Representative (Contact Center - Remote from MD, VA, PA, WVA, TX, FL, DE, IN or NC)

Educational Systems Federal Credit Union -
United States

Quick Apply

Job Details

Full-time
$17.48 - $21.00 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
Employee discount

Qualifications

Spanish
Financial sales
Phone communication
Copy machines
Basic math
Upselling
Promoting bank products
High school diploma or GED
Cross-selling
Fax machines
Productivity software
10 key typing
Faxing
Promoting bank services
Client interaction via phone calls

Full Job Description

Join Our Dynamic Team

Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 95,000 members, we're a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community, and we are proud of our values: trustworthy, excellence, collaborative, empowerment and caring. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams.

About Our Career Opportunity

We are currently seeking an energetic, self-motivated professional with a positive attitude, excellent interpersonal and communication skills to join our dedicated team as a Bilingual Member Care Representative in our fast paced, high call volume Contact Center.

The Bilingual member Care Representative plays a critical role in our member experience by providing a variety of service functions for our members and by working with members to best identify additional financial solutions that help to meet the member's specific needs. The Bilingual Member Care Representative will also assist non-members in establishing their membership and setting up their accounts by phone.

Must be able to work a 40 hour a week variable schedule with hours between 8 a.m. and 6:05 p.m. EST Monday through Friday and on Saturdays from 8 a.m. to 2:05 p.m. EST.

Required Qualifications

High school diploma or equivalent (GED) required. Must be able to work in a fast-paced environment and be able to utilize available resources to help members.
Must read and speak Spanish fluently.
Minimum of one year experience working in a financial institution required. Previous contact center experience helpful. Must have experience selling and cross-selling products or services.
Must have excellent member service skills to include strong verbal and written communication skills as well as the ability to demonstrate patience and professionalism in dealing with members.
Functional knowledge of Microsoft Office suite of products
Ability to perform routine mathematical calculations.
Ability to function in a call center environment and utilize standard office equipment including but not limited to: computer, 10 key calculator, fax, copier, telephone, etc.

Quick Apply

Refine Your Search

remote call center representative jobs in troy al

Bilingual Member Care Representative (Contact Center - Remote from MD, VA, PA, WVA, TX, FL, DE, IN or NC)

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for remote call center representative in troy al

Job Seeker Tools

Employer Tools

Browse

Stay Connected