Top 2045 production Jobs in troy mi

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $33 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Commercial Construction
Custom Craft Construction —Chesterfield, MI
- $20 - $35 an hour
- 8 hour shift
- Microsoft Excel
- Construction site
- Microsoft Office
- Health insurance
- Paid time off
Quick Apply
Print Bindery Operator
ArborOakland Group —Royal Oak, MI
- Full-time
- In-person
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Deburr Technician - Aerospace Manufacturing
TRIPLE INC. —Troy, MI
- $16 - $20 an hour
- Full-time
- Background check
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Warehouse Assembler
Jomar Group —Warren, MI
- $18 - $20 an hour
- Full-time
- Ability to walk for extended periods
- Military
- Computer literacy
- COVID-19 protective measures
- Health insurance
Quick Apply
1d
Post Production
Sozo Health Inc —Troy, MI
- From $17 an hour
- Full-time
- Maintenance
- Assembly
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Warehouse Management Systems (WMS) Project Lead
General Motors —Warren, MI
- Weekends as needed
- 5 years
- Engineering
- SQL
- Benefits from day one
Production Mig Welder
Confidential —Chesterfield, MI
- From $19 an hour
- Full-time
- In-person
- Entry level
- 401(k) matching
Quick Apply
Injection Molding Process Technician 3rd Shift
Grupo Antolin Shelby —Utica, MI
- $27.50 an hour
- Full-time
- 5 years
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Plant Engineer- Seasonal- Alaska
E&E Foods —Detroit, MI
- $26 - $32 an hour
- Contract
- Inventory management
- Mid-level
- 3 years
- Paid time off
Quick Apply
4d
Industrial Sewing Machine Operator
united staffing agency —Shelby Twp, MI
- From $16 an hour
- Overtime
- Background check
- Assembly
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Certified Vinyl Graphics/Vehicle Wraps/Sign Production & Installation Specialist
Graphik Concepts, Inc. —Farmington Hills, MI
- $25 - $30 an hour
- Overtime
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Production Maintenance Technician
Blake's Orchard, Inc. —Armada, MI
- Weekends as needed
- Mid-level
Quick Apply
Rigging Equipment Inspector
Expert Crane, Inc. —Michigan
- $30 - $35 an hour
- Full-time
- OSHA
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
13d
Quality Manager
Ground Effects LLC —Sterling Heights, MI
- Management
- Military
- Mid-level
Quality Team Leader (Bilingual Korean/English Required)
Apptree Staffing Solutions —Livonia, MI
- $25 an hour
- Overtime
- Bilingual
- Background check
- English
Quick Apply
Manufacturing Maintenance Technician (5 Years Exp)
Atlantic Precision Products —Shelby Twp, MI
- Full-time
- Microsoft Excel
- Maintenance
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Production Manager
Ground Effects LLC —Sterling Heights, MI
- 5 years
- Mid-level
- High school diploma or GED
13d
Bindery Operator / Delivery Driver
Allegra Print & Imaging —Southfield, MI
- $20 - $22 an hour
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Injection Molding Process Technician - 3rd shift
Medbio - Clinton Township —Clinton Township, MI
- Full-time
- 5 years
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d

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Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $33.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

production jobs in troy mi

Customer Account Coordinator - Manufacturing

Commercial Construction

Print Bindery Operator

Deburr Technician - Aerospace Manufacturing

Warehouse Assembler

Post Production

Warehouse Management Systems (WMS) Project Lead

Production Mig Welder

Injection Molding Process Technician 3rd Shift

Plant Engineer- Seasonal- Alaska

Industrial Sewing Machine Operator

Certified Vinyl Graphics/Vehicle Wraps/Sign Production & Installation Specialist

Production Maintenance Technician

Rigging Equipment Inspector

Quality Manager

Quality Team Leader (Bilingual Korean/English Required)

Manufacturing Maintenance Technician (5 Years Exp)

Production Manager

Bindery Operator / Delivery Driver

Injection Molding Process Technician - 3rd shift

I want to receive the latest job alert for production in troy mi

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