We’re Hiring!
ASSISTANT CASE MANAGER - CASE AIDE
Various Tucson office locations and Yuma office location
https://dcs.az.gov/careers
Salary: $17.34/hourly
Requisition Closing Date: Open Until Filled; Applications Reviewed Daily
Make An Impact With DCS
At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.
Why DCS?
Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.
If you're passionate about working with children and families, becoming a Case Aide at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70/hour).
What You’ll Do
As an Assistant Case Manager – Case Aide, you’ll:
- Support children and families under the direction of a Case Manager
- Provide direct services in Department of Child Safety programs
- Transport clients and ensure proper use of child safety seats
- Schedule appointments and coordinate services
- Supervise parent-child visits
- Refer clients to community resources
- Attend court hearings and required meetings
- Document client interactions and activities
- Provide general case management and clerical support
You may also be required to work outside of regular hours, including weekends, holidays, and overtime.
We’re Looking For Someone Who Can:
- Build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members
- Demonstrate compassionate communication and active listening when supporting families during sensitive situations
- Use attention to detail when completing clerical tasks such as data entry, file maintenance, and document preparation
- Collaborate effectively with case managers, supervisors, and service providers as part of a team-centered approach
- Utilize Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work
- Safely transport children to appointments while maintaining compliance with driving and safety requirements
What We Need From You (Required Qualifications)
- High School Diploma or GED.
- Valid driver’s license and a satisfactory 39 month driving record
- The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
- Work history, Central Registry and Public Record will be considered
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Knowledge Areas That Support Success:
- Basic principles of human and social services
- Child welfare and family support concepts
- Basic safety practices related to client transportation and child safety seating
The Perks
Join us, and you’ll enjoy:
- Comprehensive medical, dental, and life insurance options
- A supportive retirement plan through the Arizona State Retirement System (ASRS)
- 10 paid holidays annually and generous vacation and sick leave
- Paid Parental Leave Program (must meet the criteria)
- Higher education discounts, wellness programs, and professional growth and development opportunities
The State of Arizona, please visit our benefits page.
If You Have the Skills, You Can Make a Lasting Impact.
Use your strengths to help children thrive and families find stability.
Take the next step in your career and join a team that’s transforming lives across Arizona. Apply today and be part of something extraordinary!
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [email protected]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
