Top 44 It specialist Jobs in Tucson, Az

IT Support Helpdesk Analyst I
University of Arizona —Tucson, AZ
- $22.77 - $28.46 an hour
- Full-time
- Office
- Windows
- Residential
- Paid holidays
- Health insurance
7d
IT Support Engineer I, OTS
Amazon.com Services LLC —Tucson, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Entry Level IT Support Technician
PRECISION SHOOTING EQUIPMENT, INC —Tucson, AZ
- From $20 an hour
- Weekends as needed
- Computer literacy
- English
- Office
- Health savings account
- Health insurance
Quick Apply
1d
SITEC - PC Technician - Davis-Monthan AFB, AZ
Peraton —Davis-Monthan AFB, AZ
- $66,000 - $106,000 a year
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
12d
SITEC - PC Technician - Davis Monthan AFB, AZ
Peraton —Davis-Monthan AFB, AZ
- $51,000 - $82,000 a year
- Inventory management
- Customer service
- Bachelor of Science
- Health savings account
- Paid holidays
12d
IT Service Technician
Govcio LLC —Tucson, AZ
- $53,040 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Junior IT Support Specialist
Northwest Exterminating —Tucson, AZ
- $17.50 - $18.50 an hour
- Full-time
- Background check
- Computer literacy
- Windows
- Health savings account
- Health insurance
Quick Apply
6d
IT Technician
Town of Oro Valley, AZ —Oro Valley, AZ
- $46,133 - $51,899 a year
- Overtime
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
3d
Desktop PC Imaging Technician in Tucson, AZ
Virtual Service Operations —Tucson, AZ
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Office
- Health insurance
Help Desk Technician
Winsor Consulting Group LLC —Tucson, AZ
- Full-time
- Computer science
- Computer Science
- 11+ years
Quick Apply
IT Specialist
Primavera Foundation —Tucson, AZ
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
14d
Health IT Application Support Technician
Pascua Yaqui Tribe —Tucson, AZ
- Weekends as needed
- Microsoft Outlook
- HIPAA
- Research
- Profit sharing
- Paid holidays
Director, IT Support
Mister Car Wash —Tucson, AZ
- Full-time
- Computer Science
- Office
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Help Desk Administrator
Winsor Consulting Group LLC —Tucson, AZ
- Full-time
- Mid-level
- Windows
- Mentoring
Quick Apply
Product Support Specialist - Fitness
Garmin International, Inc. —Tucson, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
BAS Technical Support Specialist
SBF Search, LLC —Tucson, AZ
- $115,000 - $135,000 a year
- Remote
- 5 years
- Basic math
- Travel
- Disability insurance
- Health insurance
Quick Apply
Product Support Specialist - Wearables
Garmin International, Inc. —Tucson, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
5d
RTCC Operator
University of Arizona —Tucson, AZ
- $20.33 - $25.41 an hour
- Weekends as needed
- Customer service
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
IT Field Support Technician
Asarco LLC —Sahuarita, AZ
- Computer science
- Computer Science
- Mid-level
Quick Apply
Hardware Support Engineer
Canary Systems, Inc. —Tucson, AZ
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for it specialist in tucson, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it specialist jobs near tucson, az

IT Support Helpdesk Analyst I

University of Arizona -
Tucson, AZ

Apply Now

Job Details

Full-time
$22.77 - $28.46 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
Life insurance
Retirement plan

Qualifications

Knowledge management
Mobile device support
Content creation for technical audiences
Technical support via phone
Phone communication
Student mentoring
Enterprise software
Incident management software
Academic institution experience
Windows
Incident Escalation
Printer (troubleshooting support)
Technology security practices
Bachelor's degree
Task prioritization
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Customer support ticket management
Microsoft Teams
Customer service knowledge base
macOS
ServiceNow
Experience at colleges/universities
Online help documentation
Desktop administration
Escalation handling
Communication skills
Developing technical user guides
Peripheral hardware support

Full Job Description

IT Support Helpdesk Analyst I (Multiple Positions)
Posting Number req26607
Department Desktop & Mobile Comp Services
Department Website Link https://it.arizona.edu/
Location Tucson Campus
Address Tucson, AZ USA
Position Highlights

The University of Arizona's Information Technology Services (UITS) invites you to apply to the role of IT Support Helpdesk Analyst I.

University Information Technology Services (UITS) is the University of Arizona’s central technology organization. UITS delivers enterprise and specialized technology services that support students, faculty, researchers, staff, and campus partners. Through innovation, strategic partnerships, and a commitment to accessibility and continuous improvement, UITS supports the evolving needs of a leading research university and the communities it serves.

The Health Sciences Service Desk provides first-line IT support to faculty, staff, researchers, clinicians, students and affiliates across the University of Arizona Health Sciences. This position delivers exceptional customer service through phone, walk-in, teams chat, and Splashtop remote sessions, while serving as a trusted technology resource for the College of Medicine (Tucson and Phoenix), Nursing, Pharmacy, Public Health and the School of Health Professions.

Visa sponsorship is not available for this position.

This is an on-site position; remote and hybrid work options are not available.

The Health Sciences Service Desk operates from 7:30 a.m. - 5:00 p.m. We will be filling 2 open shifts: 1) 7:30 a.m. - 5:00 p.m. 2) 8:00 a.m. - 5:00 p.m.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Duties & Responsibilities
Provide first-level technical support through phone, walk-in, teams chats, and Splashtop remote sessions for Health Sciences customers while also assisting with the University's enterprise 24/7 phone queue.
Troubleshoot software, operating systems, Microsoft 365 applications, account access, mobile devices, and general technology issues.
Document, prioritize, and resolve interactions while providing excellent customer service and appropriate incident escalation when necessary.
Collaborate with Service Desk and Enterprise IT teams to ensure timely resolution of customer issues.
Coordinate escalations, communicate status updates, and help remove barriers that delay resolution while maintaining a strong focus on customer satisfaction and service excellence.
Contribute to the creation and maintenance of knowledge base articles, customer communications and technical documentation to improve service delivery.

Knowledge, Skills and Abilities:
Excellent customer service and interpersonal communication skills.
Strong troubleshooting skills across Windows, macOS, Microsoft 365, mobile devices, printers, and common IT hardware.
Ability to diagnose and resolve hardware, software, networking, and account access issues.
Knowledge of remote support technologies and enterprise ticket management systems.
Ability to communicate technical information clearly to users with varying levels of technical expertise.
Ability to prioritize multiple requests while maintaining excellent attention to detail.
Ability to work independently and collaboratively within a team environment.
Knowledge of IT security best practices, data privacy, and institutional policies.
Ability to document technical procedures and contribute to knowledge management resources.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through experience required.

Preferred Qualifications
Commitment to continuous learning and delivering exceptional customer service.
Experience providing high-volume phone support in a service desk or help desk environment.
Experience supporting higher education, healthcare, or academic medical environments.
Experience using ServiceNow or a similar IT service management platform.
Experience supporting Microsoft 365, Windows, macOS, Intune, and Jamf.
Experience with remote support tools and assisting customers through multiple communication channels.
Experience mentoring or training student employees.

FLSA Non-Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job FTE 1.0
Work Calendar Fiscal
Job Category Information Technology
Benefits Eligible Yes - Full Benefits
Rate of Pay $22.77 - $28.46
Compensation Type hourly rate
Grade 6
Compensation Guidance The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level PC1
Job Family IT Support
Job Function Information Technology
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies 2
Target Hire Date
Expected End Date
Contact Information for Candidates [email protected]
Open Date 7/28/2026
Open Until Filled Yes
Documents Needed to Apply Resume and Cover Letter
Special Instructions to Applicant
Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at [email protected].

Apply Now

Refine Your Search

it specialist jobs in tucson, az

IT Support Helpdesk Analyst I

IT Support Engineer I, OTS

Entry Level IT Support Technician

SITEC - PC Technician - Davis-Monthan AFB, AZ

SITEC - PC Technician - Davis Monthan AFB, AZ

IT Service Technician

Junior IT Support Specialist

IT Technician

Desktop PC Imaging Technician in Tucson, AZ

Help Desk Technician

IT Specialist

Health IT Application Support Technician

Director, IT Support

Help Desk Administrator

Product Support Specialist - Fitness

BAS Technical Support Specialist

Product Support Specialist - Wearables

RTCC Operator

IT Field Support Technician

Hardware Support Engineer

I want to receive the latest job alert for it specialist in tucson, az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected